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Traveler (1832)
Room & Suite (631)
Dining (159)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 5 in Hamilton Island
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Situated in the Whitsundays, qualia puts the wonders of the Great Barrier Reef right on your doorstep. Its sun-drenched northern aspect provides the ideal location to appreciate the passing beauty of each day, surrounding guests with some of the most stunning and spectacular waters to be found anywhere in the world. What’s more, with a direct flight taking only 2-3 hours from international gateway cities on Australia’s east coast, qualia truly is a world-class destination without the journey.qualia offers a choice of 60 individual pavilions, each with breathtaking views. There are spacious one-bedroom freestanding pavilions (Windward and Leeward) that provide an indulgentspace to relax in and unwind, with either a sundeck or private infinity edge plunge pool. Or, there’s the uncompromising luxury and privacy of the Beach House with its own guest pavilion.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Fishing
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Seating area
Iron
Refrigerator
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Boutique
Hotel links
Special Offer:Heart Island Luxury Adventure
1626Reviews37Q+A100Room tips
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winnie96 wrote a review Apr 2022
London, United Kingdom83 contributions75 helpful votes
We had three Leeward villas in a row and three buggies for our family. The rooms were beautifully appointed although found the air con a wee noisy. The welcome was great in the stunning setting of the foyer pool. Champagne as we arrived and in our rooms. The main pool was gorgeous as was the beach, unusually even better than the official hotel photos, and they very kindly accommodated us for a late lunch. Absolutely delicious food in both restaurants. Breakfasts were also fantastic and twice had it delivered to our terrace. The hotel is in a great spot and easy to pop to the main harbour. The hotel helped us organise a fishing trip which was great fun and we had a picnic bento box each which was great value. Would definitely return and try the Windward side.
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Date of stay: April 2022Trip type: Traveled
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Ausbne wrote a review Dec 2021
Brisbane, Australia34 contributions21 helpful votes
Hotel's Favorite
If there was an option for 6* they deserve it. Having visited many luxury resorts and retreats across Australia and internationally, Qualia truly outshines any Shangri La in Asia or any other resort in Australia. From the moment we arrived at Hamilton airport, our transfers were smooth. We were received at the Qualia resort reception desk within 20 min of arriving at the airport! Met by a friendly Jody from my country of origin. The assumption initially was that our friendly service was a result of Jody’s home town and the friendliness from that region. But we soon discovered, that every single staff member greeted you with the utmost care and attention and detail regarding our needs. Breakfast, lunch and dinner was exceptionally plated as if on MasterChef and despite my high standards for cuisine, I could not fault the quality/ taste and presentation. Qualia continued to impress throughout our stay until we were dropped off at the airport by another friendly staff member. Rooms missed nothing- luxury Aesop products in the bathrooms, fully stocked fridge, coffee machine, ice machine and comfy seating for the TV. Each room was a free standing luxury residence with a golf buggy for transport around town or the resort….. A resort can have the best views and facilities. But was truly make the place is the people. From the hotel manager down to the staff that waited tables, housekeeping, pool staff, gardener, Qualia surely chooses staff to the highest of standards.
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Date of stay: December 2021Trip type: Traveled
2 Helpful votes
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Tanya wrote a review Apr 2022
3 contributions2 helpful votes
Wonderful stay at Qualia. The service, rooms and food were all first class. We came here celebrating a multiple of birthdays and anniversaries given the lockdowns of the previous year and we were not disappointment from the moment we set foot on the resort. The lead up was great as well with a responsive guest services team who helped book us into a multitude of activities and answer our questions in the lead up to our trip. The facilities were wonderful and we loved our time at the resort. We would definitely return. The morning yoga and a visit to Spa Qualia is a must!
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Date of stay: April 2022
Rooms
Cleanliness
Service
2 Helpful votes
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Charles Barclay wrote a review Mar 2022
4 contributions
Average not exactly 5 star quality, couldn't even get a hold of uppermanagement to find out what to do on the Island, so hard to get down the hill at night as well on a buggy as their is no street lights.
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Date of stay: April 2021Trip type: Traveled
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alittleharsh wrote a review Mar 2022
Toowoomba, Australia431 contributions297 helpful votes
There can be no doubt that the location and the rooms here are amazing, perhaps the nicest of the many five star accommodations we have stayed in. After a long period of busy work, transition to utter relaxation was almost immediate, and three nights was enough to leave us feeling totally refreshed. Similarly, every staff member we interacted with was a consummate professional, with that combination of formality and casual Australian that our luxury hotels seem to do so well. Special mention to Ben, the sommelier, who ran our talk and taste sessions, and to Aiden, our memorable waiter at Pebble Beach. Food options are a bit limited, with essentially one restaurant half the
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Date of stay: May 2021Trip type: Traveled
1 Helpful vote
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Nathan O wrote a review Feb 2022
20 contributions25 helpful votes
From the moment we reached the Qualia desk in the airport we were impressed with the level of service. No need to stand in line and collect luggage, the Qualia team took care of that. Arrived at the resort and greeted with champagne, followed by being escorted to the lounge where Molly did a wonderful job with checking us in and making sure we had everything we need. Our room had everything we could need and beautiful views. Meals at Pebble Beach and at the Long Pavillion were perfect every time whether for breakfast, lunch or dinner and once again spectacular views from every location on the property. The pool is absolute stunning to swim in and made even better by the poolside service. Activities are planned seamlessly by the team, and whilst one had to be cancelled due to wind, it was easily rescheduled to another day. The helicopter to heart reef and the private beach picnic being the highlights. Special mention to Maddie, Casey and Jarrod who all also provided exceptional service throughout our stay, as well as the housekeeping team who always made sure our room was perfect. It was incredibly hard to leave after 6 nights but we will definitely be back!
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Date of stay: February 2022
Location
Service
Sleep Quality
1 Helpful vote
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MYY wrote a review Feb 2022
26 contributions6 helpful votes
+1
It's the most glorious place on earth. The food is amazing, the rooms spectacular and the service is just a whole other level of luxury. It really is just relaxation on tap. Loved every minute. Laying beside the pool is all you really need to do but the sunset cruise and beach picnic were fantastic as well.
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Date of stay: September 2021
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NCTravelling wrote a review Feb 2022
Gold Coast, Australia270 contributions193 helpful votes
Having just spent the most amazing 5 days at Hayman Island, we were looking forward to 2 nights at qualia before heading home. The hotel has a reputation (and price tag to match) so of course our expectations were high. Also having had such a spectacular time at Hayman, we were also hoping to have the same or better experience at qualia. The first thing that I found disappointing was the pick up from the harbour. Hayman Island had advised us that qualia would contact them the night before our departure to confirm our arrival to Hamilton and that someone from qualia would be at the harbour to greet us and take us immediately to the hotel. We arrived and no one was there to greet us. We collected our own luggage & made our way to the qualia desk that we had seen when arriving at the airport initially, no one was there either. I tried to call the hotel, the line would just put me through to a hold recording. Finally after about 15 minutes, a representative from the hotel arrived, however we were then advised that we needed to wait a further 15 minutes for the driver to arrive. Not quite the seamless pick up you would expect from a property like this. It was a little like waiting for a group airport transfer from Bali Airport. Our Leeward Pavillion was lovely. They are very spacious with huge bathrooms. All with Aesop amenities & a variety of drinks in the mini bar. But be aware that many of them are perched within the bush land with glimpses of sea in the distance. Our room afforded a sea view from one side of the balcony, but just bush when sitting on the outdoor lounges. For $1500 per night, I would have assumed that all would have had unobstructed views of the Coral Sea. However, the thing that most surprised me was the lack of staff service. It was evident everywhere, but mostly around the pool area. Firstly, let me start by saying I am aware that there is currently a hospitality worker shortage & that Hamilton Island is victim of this. However, if qualia wants to charge guests the same prices and still run at capacity, then they need to make sure that they are still continuing to provide the same level of service to their guests. On the second day we arrived at the pool to find one of the poolside cabanas empty, but still covered in dirty towels & used glassware. I approached the bar staff who told me that if it’s empty to just take it. I asked for it to be cleaned first (so much for COVID cleaning) and I was advised that they had a few other things to do, so if we could just wait for 15 minutes until they had a moment. No. Sorry. For $1500 a night, there should be a staff member who’s job it is to literally stand at the pool and clean cabanas the moment they are vacated. Drinks? 30 minute wait. Food by the pool? Average, with dishes forgotten. And the side of the sand area there was covered in poo from rock wallabies. Not great when your walking barefoot and your stepping in fresh poop. Another staff shortage mention? Arriving at the Beach Activity Centre as soon as we arrive to be told that no complimentary beach drop offs are available during our stay. And “Managers Drinks” being cancelled indefinitely. Beverage on departure whilst we wait for our airport transfer as advertised in our departure letter, nope. I guess it all comes down to expectations. $1500 for room and breakfast, where other luxury lodges such as Orpheus and Lizard Island charge a similar price for all inclusive? We just felt like the expectations didn’t match the reality unfortunately. More of a resort to be “seen” at, rather than a memorable hotel stay.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Go to Hayman instead
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2 Helpful votes
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Melina v wrote a review Jan 2022
Brisbane, Australia265 contributions107 helpful votes
Another wonderful stay in a location that can't be beat. Tony always makes us feel welcome. The experiences we enjoy while we are at the resort are bespoke and well organised. We can't wait to return,
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Date of stay: December 2021
1 Helpful vote
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Adina’s travels wrote a review Jan 2022
Sydney, Australia61 contributions46 helpful votes
+1
Where do I even begin with this one Qualia is a magical destination located on the private island of Hamilton Island. They provide top notch experience which they deliver with great detail to attention. In short, it is paradise. What makes this trip amazing aside from the world class views everywhere you look is the incredible staff who go above and beyond to give you a magical experience. I will rate my experience from service, room, Food and location. Service = 10 out of 10 - the staff at Qualia is what makes the experience magical! They are all amazing with great social skills and a warm approach to everything Room = 10 out of 10 - our room was cleaned to perfection every single day. The views from The balcony were amazing. There wasn’t a single imperfection. Food = 10 out of 10 - we had breakfast included in our stay and it was amazing. It’s not buffet so every morning you get to order the breakfast of your choice which the chefs perfectly executed each time (there is always a special of the day and they are highly recommended). For dinner it doesn’t matter where you go either on Qualia or the team can chauffeur you to any restaurant of your choice on the island. We mostly ate at Qualia but on one of our nights we went to Bommie restaurant which offers an 8 course menu that’s to die for. Location = 10 out of 10 = it’s Hamilton Island. The only thing I would like to add is my experience travelling during Covid. I booked my flights with Qantas which I highly recommend due to them being reliable. I had booked flights with Jetstar which seemed like the sensible choice at the time but they were cancelled last minute and Jetstar was not good in informing its customers. I mean my trip is over and still no email from them. So I highly recommend Qantas it’s more dear but it beats paying twice. Right now, we have to be extremely cautious, I was lucky that my trip happened before the northern Sydney beaches outbreak because with Queensland boarders shaky at the moment the chance of not being allowed entry would have been too much for me. However, you won’t regret your stay at Qualia if ever the opportunity comes up, this is one you MUST take. Thank you Qualia for delivering all you promised this trip and more. To your amazing staff, we are forever grateful.
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Date of stay: December 2021Trip type: Traveled
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PRICE RANGE
$970 - $1,248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
qualia hamilton island, qualia hotel hamilton island
LOCATION
AustraliaQueenslandWhitsunday IslandsHamilton Island
NUMBER OF ROOMS
60
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Frequently Asked Questions about Qualia Resort
Which popular attractions are close to Qualia Resort?
Nearby attractions include Passage Peak (2.1 miles), One Tree Hill Sunset Cocktails (0.5 miles), and Catseye Beach (1.1 miles).
What are some of the property amenities at Qualia Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Qualia Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Qualia Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Qualia Resort?
Yes, free parking is available to guests.
What are some restaurants close to Qualia Resort?
Conveniently located restaurants include Hamilton Island Golf Club Restaurant and Bar, Beach Club Restaurant, and Bommie.
Are there opportunities to exercise at Qualia Resort?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Qualia Resort have an airport shuttle?
Yes, Qualia Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Qualia Resort have airport transportation?
Yes, Qualia Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Qualia Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Qualia Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.