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Lizard Island Resort

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PMB 40 Cairns, Cook Shire, Lizard Island, Queensland 4871 Australia
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Pool & Beach (206)
Room & Suite (124)

About

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Travelers' Choice
Lizard Island is truly secluded from the rest of the world. With 40 luxurious suites, it is the most northern resort in tropical North Queensland and is located directly on the Great Barrier Reef. The Resort is part of a preserved National Park covering 1,013 hectares, Lizard Island Resort is accessible by private air charter from Cairns Airport that services direct flights to and from most major Australian airports. The island experience is like no other place on the Great Barrier Reef. Enjoy secluded picnics with your own private dinghy on one of the many beaches, dive the famous Cod Hole, learn to snorkel or take in one of the numerous natural bird, wildlife, turtle or historical guided tours - there is so much on offer. Lizard Island is also famous for its game fishing and ,exciting light tackle sport fishing and has several vessels for private fishing excursions. At the end of a busy day, try a sunset beach degustation dinner on a private beach, relax in the soothing Essentia Day Spa or simply unwind in the the beautiful Salt Water restaurant and bar - Lizard is like nowhere else located right on the Great Barrier Reef
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Books, DVDs, music for children
Highchairs available
Public wifi
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Diving
Hiking
Snorkeling
Tennis court
Fishing
Tennis court offsite
Walking tours
Board games / puzzles
Free airport transportation
Airport transportation
Shuttle bus service
Conference facilities
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Neck massage
Pedicure
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Private balcony
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish, Chinese, Indonesian, Portuguese

Location

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Contact
PMB 40 Cairns, Cook Shire, Lizard Island, Queensland 4871 Australia
Getting there
Cairns Airport154 miSee all flights
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774Reviews38Q+A100Room tips
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Jenny A wrote a review Jun 6
Brisbane, Australia1 contribution1 helpful vote
After hearing some great things and the fact Lizard Island had been refurbished a few years ago, we thought now would be the best time to visit and see what it has to offer. We have stayed in some of the most luxurious and beautiful hotels in the world including; Jade Mountain Hotel Soufriere in St Lucia, Qualia on Hamilton Island, Soneva in the Maldives, Four Seasons in Bora Bora and a few of the One & Only hotels around the world. We booked three nights on the island at the end of May 2021 and booked the Pavillion which we were told is the most luxurious and sought after accommodation option on the resort, and at $5,249 a night, we would expect so. We flew into Cairns and waited a few hours at the small airport for the 12 seater airplane to fly us over to Lizard Island (the flight took around 1 hour) .. landing on the island was beautiful… we were greeted by a few staff members one of which was Grant the manager who took us and 4 other couples in a golf buggy from the air strip to the reception area where we were all given a glass of champagne and a briefing about our stay and what to expect. The way Grant spoke about the resort and what they could offer had us thinking that we had just stumbled across the most luxury resort in the world for example; he mentioned they had a full eggs menu which we would be offered at breakfast where you can order eggs any way and have them cooked perfectly to your liking and made it very clear that anything you wanted would be met and absolutely no problem at all which we were very impressed with. What we found throughout our stay was that Grant’s expectations and vision he has are amazing however differ greatly from reality and where they are actually at in terms of food, service and standards. Is this not to say they can’t get to that level - absolutely not, but it will take some work and a lot more attention to detail and training. We were then taken to our Pavilion by a lovely girl who was extremely pleasant and enthusiastic, she did a great job of showing us around and settling us in. We were told just minutes prior (by Grant) that housekeeping come after lunch every day so you are not disturbed in the morning which we thought was a great idea, as Sharon was showing us around she advised that housekeeping come every morning and for turn down (maybe a mis communication however Sharon was in fact correct as we had a knock on our door around 9.00am each morning) The Pavilion was beautiful, I mean absolutely stunning!! The views - incredible, the infinity pool, the deck area, the bedroom and living area honestly could not have been faulted - it was paradise. And overlooked sunset beach, probably one of the most beautiful beaches we have ever seen in our lives, it’s safe to say the pavilion impressed us. There was a note left from my sister to say Happy Birthday - we thought aww how lovely but strange that there was just a note so we called reception who said that was all that was meant to be there and they “checked our file” my sister later messaged to ask if I had received the bottle of champagne she had arranged and sent through the screenshots of the conversation she had with management regarding this. We were advised on arrival that if we had anything booked, eg; spa, excursion yoga etc to arrive at breakfast at least 30 mins prior and not just allow 10-15 minutes to be served and eat. Day 1, we arrived at breakfast before anyone else at 6.55am (breakfast started at 7.00am) we advised the waitress looking after us that we had yoga booked at 8.00am so would need to be out in time, she said that would be no problem. There were still no other guests until 7.20am however we were left waiting for our food for an hour, finally at 8.00am our food arrived so we had to walk over to reception desk to ask if we could contact the yoga teacher to meet us at 8.30am instead and they said “we’ll see what we can do” … they managed to arrange this thankfully but there was a quick rush as we had our spa booked straight after yoga so ended up arriving 10 minutes late for that. Breakfast was unfortunately a let down, before our arrival we asked if they would have oat milk and they said yes (they had to be fair put some in the fridge in our pavilion) but at breakfast the girl advised they didn’t have any, we told her that we could get it from our room as we had already checked there would be some here. She then came back to say they do have some. Coffee order came out (AFTER our food) wrong and they were both awful as the milk was burnt and coffee tasted very bitter as if somebody had used it in the machine a second time - so we left them. They don’t offer fresh juice and the breakfast unfortunately was pretty poor too. It may sound pretentious of us commenting on no fresh juice or coffee but in reality lizard island call themselves luxury accommodation so if you are trying to label yourself as that and want to be in that bracket, it’s small things like good coffee and fresh juice that should be a given. Scrambled eggs - I asked for runny/soft to which the waitress said “umm I’ll check with the chef” (not sure what happened to the eggs menu) it came out like rubber, the frozen hash browns tasted only of chip fat oil and they claimed they had no sausage or beans which we requested but the person on shift the next day DID have and know about them - a lot of mis-communication between staff here. Thing like waiting 10 minutes for ketchup and butter shouldn’t even be a factor in a place like this. Yoga on our pavilion was amazing, wonderful setting and Maddie was a great yoga teacher and extremely calming. The spa treatment was perfect and the girls there; Nicole, Chantelle and Charlotte were amazing, so friendly, accommodating and polite. Dinner at the restaurant was pleasant but nothing spectacular aside from one dish (beef cheeks - that was extremely good) Paul who I assume is the head waiter or F&B manager was great, efficient, friendly and knowledgable. Everyone seemed to ‘try’ their best and be very friendly but there is a serious lack of communication which is probably down to management and/or lack of staff training. We had emailed before our stay to request a certain type of rum in which Carina got in and had it “on her desk” however when we asked for this, nobody else seemed to know about it. I think it’s great that there are dingys for the guests to hire although we didn’t see anyone take these out during our stay due to high tide etc. We booked one for our last day (my birthday) and were only told at 10.00am when we arrived to go out on one that it was cancelled.. considering they had our whole itinerary, it would have been nice to be told at breakfast and given other options. The degustation - (7 course menu) $400 including wine tasting which one of us didn’t have but still had to pay for. We have been fortunate enough to experience many degustation menus and worked in the industry ourselves for many years. Qualia (Hamilton Island) and Nautilus (Port Douglas) are two of the best degustations we have experienced in Australia. To be brutally honest, Lizard Island Resort’s degustation is a long way from being anywhere near competition with these two. I honestly wouldn’t even call this a degustation. Maddie who served us was absolutely lovely, amazing girl and an asset to any company, but with that being said I feel it is managements fault for not ensuring their staff are fully knowledgable on the dishes and how a degustation should be run - again, nothing personal on Maddie, she was amazing throughout our stay - this comes from above her. The courses were poorly put together with no real story behind them or sourced location. The presentation of certain dishes was quenstionable and tastes and textures didn’t seem to be mindfully placed together. We struggled to understand where the chef was coming from with 4 of the 7 dishes however the mud crab and garlic custard we just could not get our head around, we would have thought the strange tasting hot garlic custard would have been a secondary component to accompany the mud crab, rather than a whole bowl to over take the entire dish. The mud crab unfortunately had to take a back seat in this dish as the garlic custard over powered the whole dish, in not a great way. I feel a sorbet should be served as a pallet cleanser rather than one of the seven courses. We were at the table for 4 hours which we found extremely long when waiting 45 minutes for some courses. At times we struggled to see anyone who was taking control of breakfast lunch or dinner. It’s easy to be a manager and dictate to the staff how you want things done and preach to your customers about the vision you have and how amazing the place is, but a good manager needs to be a leader and occasionally get in the thick of it, get their hands dirty and lead by example to ensure the resort runs smoothy and the high standards are met. For a luxury resort, I feel the manager should be more present, approachable and presettable. For the staff to look smarter than the manager is not a good sign. Management presence is everything is hospitality. All in all - the island, snorkelling and the Pavilion was breathtaking. If they work on the food, beverage, consistency and communication regarding service, this place could be one of the most sought after hotels/resorts in the world. However as it stands, $5,249 a night is no where near worth the cost for the experience. In compression to other hotels that are in the same bracket as lizard island, we would say around $3,000 a night would be the absolute maximum the pavilion is worth paying for. Some of the nicest hotels in the world that have extremely high ratings, unbelievable food and service charge no where near as much as this per night.
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Date of stay: May 2021
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SM wrote a review May 2021
New York City, New York95 contributions46 helpful votes
Lizard Island is a fabulous island resort. The rooms are spacious and bright and airy. We opted for a private plunge pool and it was so worth it to be able to relax in the pool while watching the waters of the Great Barrier Reef. The only thing better is snorkeling the Great Barrier Reef. The snorkeling right off the hotel beach is phenomenal and easily better than any other snorkeling trips we have taken. Another highlight was taking out the boats with our packed lunch. All of the meals on Lizard were exceptional. We dream of returning. One thing I must note- our flight from Melbourne to Cairns was cancelled at the last minute. I was so worried that we would miss a day on Lizard Island and the hotel sent out a private plane for us. It was truly first class and we can’t thank them enough for being so accommodating.
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Date of stay: September 2020Trip type: Traveled as a couple
Room Tip: Splurge for a plunge pool room!
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2 Helpful votes
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Travel bug wrote a review Apr 2021
australia66 contributions29 helpful votes
We stayed at lizard island for just 3 nights. It’s definitely an amazing location but it is very expensive. .. something like $12k for 3 nights. As everyone has said the food is incredible. The chef and the kitchen team are unbelievably talented. Each meal is unique,perfectly prepared and worthy of the best restaurants in Australia. And they do that time and time and time again. Wow!! The water is crystal clear and the snorkelling is great just 50 metres out from the beach and the staff who take the snorkelling tours were awesome with my wife who needed some help and support. I would go back there every weekend if I could afford to, so the following is in that context. The transfer from Cairns was like 2pm and there was no lunch provided. A snack of some kind would be good. By the time we arrived on the island and went to our room it was almost 4pm. We were starving and asked if the kitchen could do us something simple... which they did... and it was delicious. But honestly the management must have realised and should have advised us to order something as a late lunch. The dining service is generally not great . The staff are lovely but they need to be better managed eg They sit you down but can take some time to bring you water, then more time elapses before you get a menu. Then after you order it can take well over an hour and a half to have lunch or dinner. That’s ok but they should be more attentive while you wait eg top up drinks etc. we had a shocker one morning and waited 2 hours for a simple breakfast. They certainly were not busy so that’s not a good excuse. Again I will state that the food is amazing!!!! The beach front room we stayed in was great. However on our last morning around 8:30 a large barge arrived directly in front and for the next few hours it was a noisy loading dock site. So watch the rooms closest to the beach recreation building or confirm no deliveries are expected. Also I think the room service staff could be more timely. Sometimes it was like almost lunch before they made the room up. Seperate to room service is the minibar service and they didn’t check what you have consumed and topped that up. Also getting charged $30 for a glass of brandy at the bar. I mean really. It’s not like we were drinking like crazy during our stay. Telephone and Wi-Fi is not available in rooms and Wi-Fi is a bit hit and miss up at the main dining area. But at least it’s there if you need it. We did the walk over to blue lagoon. It’s quite open and hot. Watch the tides as we ended up there and the beach was narrow and omg the amount of plastics washed up was horrible. Other guests said that it was fine when they were there. I know I have been negative but just wanted to let you know our experience. The place is Amazing!!!!
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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Andrew wrote a review Mar 2021
Box Hill, Australia3 contributions
A wonderful experience from start to finish is the best way to sum our trip here up. Starting with being picked up at Cairns airport and taken on 1 hour scenic flight to the actual island itself, you are met by the team with a glass of champagne, Corinna introduced the island and the wide variety of experiences on offer and was helpful before, during and after our trip. The room was immaculate, with a plentiful minibar, incredibly comfortable bed and relaxing balcony for taking in the view. Amongst other activities we got taken on a personal snorkel around the reefs near the resort (turtles, sharks amongst the beautiful coral and fish with Liam and skipper Chris), stargazing and bird watching (by the brilliant Kobie), tennis lessons and a relaxing couples massage at the on site spa. Included is the opportunity to take a motor dinghy out to explore secluded beaches and swim with turtles at your own leisure and the service is exceptional in every aspect. The food and drink is high level with a great variety and there was no request that the team didn't answer). Could not recommend the experience more.
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Date of stay: March 2021
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Room Tip: Upgrading to the gardenview suite was woerth it
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861melissa wrote a review Jan 2021
Benowa, Australia116 contributions68 helpful votes
+1
The team at Lizard go out of there way to make sure your every need is met.The food is Devine and the accommodation is lovely. All staff go above and beyond to make the stay comfortable. My only advice would be that I believe snorkelling tours and a spa voucher should be included as the price to stay is high. Thank-you to Grant and Corrine for looking after us.
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Date of stay: January 2021Trip type: Traveled with family
6 Helpful votes
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PRICE RANGE
$1,122 - $1,819 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lizard island hotel lizard island, lizard island resort all inclusive
LOCATION
AustraliaQueenslandCook ShireLizard Island
NUMBER OF ROOMS
40
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Frequently Asked Questions about Lizard Island Resort
What are some of the property amenities at Lizard Island Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Lizard Island Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lizard Island Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Lizard Island Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Lizard Island Resort have an airport shuttle?
Yes, Lizard Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lizard Island Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Lizard Island Resort?
The staff speaks multiple languages, including Spanish, Chinese, Portuguese, and Indonesian.
Does Lizard Island Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Lizard Island Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.