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The Ville Resort-Casino

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709 Reviews from our TripAdvisor Community

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Vancouver, Canada
Reviewed 6 days ago NEWvia mobile

Extremely disappointed. It looks like this hotel will never be finished. Friendly valets and it pretty well ended there. Enough room to hang about five articles in the closet. We were told this was the best hotel in Townsville. No balcony, not one place on the property to sit outside, not one place on the property to sit inside, no...

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Thank travel_nana2013
Brisbane, Australia
Reviewed 1 week ago

The renovations are still going. The $10.00 meals are the best in town. The steak is juicy and the service is excellent. For the best value meal visit the casino next time you are in town. The rooms are clean and there are good views.

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Thank Joe M
Reviewed 1 week ago via mobile

Missed the last ferry and had to stay a night in town. Staff absolutely awesome at front desk and casino. Beds comfortable pillows good there's a $1 breakfast but yet to enjoy can see into bathroom from the bed which is a bit weird but ok i would definitely recommend this place for a night or two

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Thank Janine P
Reviewed 1 week ago via mobile

Hotel is under a major refurb, and whilst my room had new carpentry and new bathroom fittings, things like the A/C controls and air handling system haven't been upgraded. Lift lobbies are still dated with cheap chrome and 80s gold plating. Also be aware that during the refurb there is no pool at the moment although you can walk 15...

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Thank Mike A
Brisbane, Australia
Reviewed 2 weeks ago

we stayed on the 17th floor executive room and the room was great, view over the ocean,big bathtub with clear glass wall so you can bathe with a view! there were renovations going on and on the Friday there was noise but we had been told and were expecting it. Saturday was quiet. there was no pool due to the...

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Thank Carolanne2013
Reviewed 2 weeks ago via mobile

We dined at the cafe in the gaming area of The Ville. We were pleasantly surprised with how great the food was for such a cheap price! They have a $10 menu, we got 2 parmigiana's with chips, salad and gravy for $20! Bargain. And the new renovations are looking great in the gaming room!

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Thank Sophie B
Reviewed 3 weeks ago via mobile

Summary: Stayed for 4 nights, overall it was an average experience and I wouldn't stay here again unless all rooms are renovated. More detail: -Floor 11 'delux' rooms have a terrible shower/bathtub which you can't turn on without getting saturated by cold or hot water because of the design of the shower screen and tap handles. Other floors have newer...

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Thank seeking_coffee
Reviewed 3 weeks ago

Great service and great rooms, was on the 17th floor overlooking the harbour and was a great stay only downside was Suzie Quatro played that night and the place was packed, had a hard time trying to get into a restaurant

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Thank Terry L
Cairns, Australia
Reviewed 3 weeks ago via mobile

The rooms were great and restaurant is great value very clean and exciting a bit far from city if walking but nothing a taxi can't fix very beautiful views and staff are very friendly and we had a great time here

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Thank kathleenshaw89
Perth, Australia
Reviewed 4 weeks ago via mobile

Stayed overnight after a long week travelling in country QLD for work. The site was a bit further from town centre than I expected which did mean it was nice and quiet. The hotel is undergoing significant upgrades although the work really didn't impact on my time there. Room was fresh and modern with a lovely comfy bed and super...

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Thank Cr0uchy
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment. Extensive works to the property may include noise and closure or relocation of some facilities. These may include the Hotel and Casino entrance and restaurants. Please note that the hotel pool and rear lawns are currently closed during construction. The stunning results of these upgrades will include an infinity-edge pool with swim-up bar and private cabanas, new functions/events areas as well as new restaurants, bars and extensive decking – all with views to Magnetic Island. General construction works are restricted between 7am - 6.30pm Monday through to Saturday, with noisy works being restricted to the hours of 9am – 5pm. The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Location: Australia > Queensland > Townsville
Price Range: $81 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ville Resort-Casino 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Jupiters Hotel Townsville
Hotel Style:
#5 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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Questions & Answers

Here's what travelers have asked, with answers from The Ville Resort-Casino staff and other travelers.
8 questions
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Questions? Get answers from The Ville Resort-Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“above 16 floor”
 of 5 bubbles Carolanne2013, 2 weeks ago | Read review
“Higher the room the better the view”
 of 5 bubbles 725terryl, 3 weeks ago | Read review
“resort suites are great”
 of 5 bubbles davidhU4499TB, 5 weeks ago | Read review
“Ask for a sea view or marina view room”
 of 5 bubbles Sleepy668, Jan 22, 2017 | Read review
“Have a steak at Kobe restaurant!”
 of 5 bubbles _reneegeorgas, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question