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The Ville Resort-Casino

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The Ville Resort-Casino
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600 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked online on the way into Townsville from the west and also requested a porta cot. Less than half an hour later we checked straight in around lunchtime and the room had the cot set up already with lovely white sheets. Housekeeping did need to come in and check the last guests mini bar usage but that didn't bother us.... More 

Helpful?
Thank NorbuTrading
Bowen, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Modern, spotless room, great facilities, friendly and capable staff. Liked the pool, gym, breakfast and the no-fuss way our stay was managed. The Ville has entertainment on site and there is really no reason to leave.

Review collected in partnership with this hotel

Helpful?
Thank davecB3870ZY
Brisbane, Australia
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location is perfect , overlooking Magnetic Island. Service is perfect, staff are very helpful. New renovations to the rooms are superb. Food is excellent and the price is reasonable. The new restaurant renovations will be a gourmet experience.

Helpful?
Thank Joe M
San Diego, California
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Fun place to stay. The upgraded rooms are nice and were overlooking the Marina and pool area. Staff were very friendly and attentive and service was good. We were there for a function that we organized for my mother's 70th birthday and after an initial mix up with bookings (not my fault) everything worked out. The staff hustled to set... More 

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Thank shazk71
Melbourne
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The refurbished rooms are really nice and have a much better "tropical feel" than previously. We asked to be moved to a room that we could have an open window (not double glazed) and the staff were most accommodating. Beds are very comfortable with good linen. Wifi is a bit slow, but we managed. Unfortunately until the renovations are complete... More 

Helpful?
Thank KarinMelbourne
Terrigal, Australia
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I arrived from down South early in the week a stayed one night before journeying south for 2 days of meetings. Had Deluxe Accommodation on the 1st n night with a back room overlooking entrance to the complex. Th 2nd night on way back was upgraded to Executive wit a better Harbour view. Hotel is fair priced, a bit secluded... More 

Helpful?
Thank Robert K
Brisbane, Australia
Level Contributor
89 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice place to stay, as the rooms have recently been refurbished to a very nice standard and style. The bed was super comfy. The shower was small. The location is out of the way a little, and is too far to walk to other restaurants and bars.

Helpful?
Thank TheClarkeClan
Brisbane, Australia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

My sister and I spent the night prior to a business meeting. We had an executive suite on the 14th floor with views to die for.The room was well appointed following a recent refurbishment. There where two beds which where comfortable.An interesting feature was the glass wall in the bathroom from which you could bathe and still see he view,... More 

Helpful?
Thank honeyandwine
Sydney
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel, spacious modern rooms, good views of the marina, pleasant, efficient staff. A short walk to the Ferry Terminal and a 15 minute walk to town. The parking attendants were very welcoming and helpful, advising the most secure place to park.

Review collected in partnership with this hotel

Helpful?
Thank MarthaSydney
Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I found the room adequate but my eating experience was not good and after emailing a written complaint to the casino I heard nothing back which was very disappointing. The KOBE restaurant was nothing more than an overpriced steak house which was disappointing again when you look at the meal prices, expected more.

Review collected in partnership with this hotel

Helpful?
Thank Dave G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment, to improve our product offering. As part of the upgrades, we are building an infinity-edge pool with swim-up bar and private cabanas. Construction works are restricted to 9am-5pm Monday through Friday, and 10am to 2pm Saturday. Please note that the hotel pool and rear lawns are currently closed during construction. Thank you for your understanding The Ville Resort - Casino (formerly Jupiters Townsville) is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Location: Australia > Queensland > Townsville
Price Range: $82 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ville Resort-Casino 5*
Number of rooms: 194
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Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
Hotel Style:
#3 Spa Hotel in Townsville
#5 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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