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    Rydges Southbank Townsville

    23 Palmer St, Townsville, Queensland 4810, Australia
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    7/30/2017 7/31/2017
    $100
    $100
    $100
    Traveler (55)
    Room & Suite (18)
    Dining (9)
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    Overview
    • Excellent13%
    • Very good36%
    • Average28%
    • Poor14%
    • Terrible9%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Grand Hotel and Apartments Townsville
    437 reviews
    #2 of 41 hotels in Townsville
     
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    Mercure Townsville
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (485)
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    1 - 5 of 481 reviews

    Reviewed 2 weeks ago

    We stayed here for three nights. It is very conveniently located in Palmer St, close to restaurants & within walking distance kf the CBD. Onsite parking was convenient, but it was not secured. The rooms lack facilities & are in need of refurbishment. I often...More

    Thank Keppel14
    Response from Joel D, General Manager at Rydges Southbank TownsvilleResponded 1 week ago

    Dear Keppel14 Thank you for providing feedback from your recent stay. I am happy to let you know we are in the process of finalising a refurbishment of both the rooms and bathrooms which I think will resolve the issues you have listed. In regards...More

    Reviewed 2 weeks ago

    I have stayed here before for business and this time was a very quick pleasure trip. Look it fits its purpose you get what you pay for - our room was dated but clean and functional and the bed was very comfortable. Some points: Clean...More

    Thank Paul M
    Response from Joel D, General Manager at Rydges Southbank TownsvilleResponded 1 week ago

    Dear Paul Thanks for the feedback. While mixed I thank you for your honesty and have raised your concerns with the management team to address these issues. I do hope you stay again and allow us an opportunity to wow you. Joel Day General Manager

    Reviewed 2 weeks ago via mobile

    This is a three star hotel that states it is 4star.... the rooms were clean, but very very worn. The meal in the restaurant was real hit and miss. The entree was a complete ripoff..... calamari $18.00, five very very tiny rings of calamari about...More

    Thank Topbabe
    Response from Joel D, General Manager at Rydges Southbank TownsvilleResponded 1 week ago

    Dear Topbabe, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 3 weeks ago via mobile

    After reading up on recent reviews on this hotel, and being my first time experience here yes the rooms are needing an upgrade well at least the one I stayed in. Putting that aside, The room was well presented, very clean and the bed and...More

    Thank Amanda W
    Response from Joel D, General Manager at Rydges Southbank TownsvilleResponded 1 week ago

    Dear Amanda, Thanks for the feedback on your recent stay. We are in the process of finalising a quote of a refresh of the property which we hope to have finalised in the coming month. Great to hear the staff were accommodating and helpful and...More

    Reviewed 3 weeks ago

    I stayed at Rydges Townsville for one night on a work trip. The hotel is in a great location near all the restaurants and bars in Palmer Street, and a 10 minute walk from the business centre, located across the river. The reception staff were...More

    Thank Monique620
    Response from Rydges T, Front Office Manager at Rydges Southbank TownsvilleResponded 3 weeks ago

    Good Day, Thank you for taking the time to provide us with your feedback. We are sorry that there were parts of your experience that did not meet your expectations. We are pleased that our staff were attentive and friendly and that the room was...More

    Grand Hotel and Apartments Townsville
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $86 - $756 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Luxury Hotel in Townsville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and HRS so you can book your Rydges Southbank Townsville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Rydges Southbank Hotel Townsville ,
    • Townsville Rydges Southbank Hotel
    Add Photo Photos
    Traveler (55)
    Room & Suite (18)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (36)
    Bathroom (13)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
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    437 reviews
    .10 miles away
     
    Mercure Townsville
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    2.43 miles away
     
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    .26 miles away
     
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    .15 miles away
     
    Nearby Restaurants
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    Seasoned
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    .07 miles away
    IMC Steak House
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    .03 miles away
    Ribs and Rumps
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    .10 miles away
    Nearby Attractions
    Army Museum North Queensland
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    .44 miles away
    Reef HQ Great Barrier Reef Aquarium
    825 reviews
    .23 miles away
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    .20 miles away
    SeaLink Queensland - Ferry Services
    195 reviews
    .49 miles away
    Ask a question
    Questions & Answers
    Amy T
    November 12, 2016|
    Answer
    Response from rjbAustralia | Reviewed this property |
    no they don't ,would recommend the grand chancellor it is also very nice but ask for high room with verandah. cheers
    0
    Votes
    Room Tips
    "Higher is best"
    Read review
    "If you require a queen size bed, make sure you tell them."
    Read review
    "try to get a room near the top to get better views over Ross river and the boats"
    Read review
    "Ask for high floors for views - very quiet rooms despite a huge influx of young people for a..."
    Read review
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