The hotel was excellent for our requirements and we will recommend it to our friends. Disappointed in the sea view from our room but were happy to see where we wanted to go from the room. Thanks to all staff who made our stay such a pleasant one.

We came to Townsville for a family gathering. I decided to stay here because of a deal they were offering. We got a twin room for my frind and I, we both got queen beds which are extremely comfortable. The rooms are a little tired however, they are very accommodating and clean. The staff have been so friendly and efficient.... More 

We always stay here when travelling to Townsville to watch NQ Cowboys NRL side play. Hotel is close to leagues club & transport. It is nice on inside though not very appealing to look at on the outside. Staff are very good. Biggest issue is lack of close (free) parking, but otherwise we like it. Will have to try other... More 

Very friendly staff, clean room. Would definitely recommend this Hotel. Townsville wasn't what I expected with the city run down with closed businesses but the Grand Chancellor was a great place to stay.

Pity we only spent 1 night. Amazing Customer service with a friendly team and well appointed rooms. I Recommend highly for your stay. It is right across the road from the Brothers Leagues Club and lovely area to walk around.

Just a simple stay in town after work, the location was perfect the room was comfortable, the pool was cool and the staff very happy and friendly. This is a great place to stay in the city so close to everything you might need or want to visit.

A central hotel accessible to all the facilities that Townsville has to offer. Great shops and bars nearby and the view from the room was outstanding. Wish that there was more time to reflect rather than attend the conference.

Im glad we were not visitors to Townsville but locals who look forward to staying in a nice Motel once a month for a break and to support us locals. Popped into the the New Grand Chancellor a week prior to staying there so we could see the room. The new refurbished room looked great. Check in was great, very... More 

good value... rooms could do with update clean and staff very keen to please as always. great central location to walk to palmer st for food or short walk to the strand. parking is no problem either..