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Hotel Grand Chancellor Townsville

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Traveler (86)
Room & Suite (45)
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Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible1%
Travelers talk about
“sugar shaker”(20 reviews)
“rooftop pool”(25 reviews)
“great location”(68 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hotel Grand Chancellor Townsville
Special Price: 15% off room rate
Offers from Hotel Grand Chancellor Townsville
Special Price: 15% off room rate
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (546)
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Traveler rating
252
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8
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252
198
60
19
8
Show reviews that mention
All reviewssugar shakerrooftop poolgreat locationleagues clubholiday inncentre of townflinders streetcentral locationbuffet breakfastacross the roadcomfortable bedroom serviceenjoyed my stayroom was largenice staybusiness tripgreat place to stay
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1 - 5 of 537 reviews
Reviewed yesterday

Great place to stay in the CBD, close to all amenities however onsite facilities are great as well. Need to organise parking with the hotel as parking outside is mostly 2 hour parking only (9 - 5) which is not convenient when working nightshift.

Review collected in partnership with this hotel
Thank tonymcmillan
Hotel's Favorite
Reviewed March 13, 2018 via mobile

Comfortable bed and very comfortable pillows. Freshly painted rooms. Bar has a nice atmosphere with happy hour and an a la Carte restaurant. You have two members of staff With wonderful personalities and impeccable service. Thank you to Julian and Nathan. Definitely GM potential. Very...More

Thank MarkFlintoff
Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded March 15, 2018

Dear Mark, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially the guest service provided by the team. I will pass on your feedback to our...More

Reviewed 5 days ago

The locals call it the sugar shaker as several hotel chains have previously owned the hotel , check in quick & friendly a discount voucher given for breakfast ,the room was clean 2 double beds ( only 1 person occupant ) soft pillows & bed,...More

Thank QueenslandTommy
Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 4 days ago

Dear QueenslandTommy, I appreciate you taking the time to share your feedback after your recent stay. Thank you for the comprehensive overview of your time here, Despite your rating of the hotel, I was pleased to see your feedback was overall quite positive. We look...More

Reviewed 2 weeks ago

I stayed here twice in March 2018 for work. My first room was situated on the ocean side of the building with views to Magnetic Island. My second room was facing Townsville CBD and Home Hill. Both views were great. The beds were some of...More

1  Thank beach582
Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

Dear beach582, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially your dining experience in our restaurant. It is important to us that we provide a...More

Reviewed 2 weeks ago

After being discharged from hospital I enjoyed a comfortable and quiet night in a first class hotel. Moreover the breakfast was excellent value and delicious. My only complaint being that my room was a bit pricey for the middle of the week.More

Review collected in partnership with this hotel
Thank O4083KHwendyc
Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 2 weeks ago

Dear O4083KHwendyc, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our buffet breakfast. Thank you also for your comments about our rates, this is an area we regularly review...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$77 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Townsville
#8 Business Hotel in Townsville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$77 - $150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Townsville
#8 Business Hotel in Townsville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (86)
Room & Suite (45)
Pool & Beach (2)
Dining (1)
Questions & Answers
Ask a question
Walter H
November 11, 2016|
Answer
Response from Peter Y |
Hi Walter H, Most long haul buses top at the bus station which is located in Sir Leslie Thiess Drive which a bout a 10 minute walk from the hotel. Hope this helps
0
Votes
Room Tips
"Its circular so ocean or mountain can be viewed for some rooms"
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"Check for mould in bathrooms."
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"Check with reception if the road is closed out the front and where best to park for checkin."
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"not next to lift, balconies starts at level 10"
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