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Hotel Grand Chancellor Townsville

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Hotel Grand Chancellor Townsville
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for a family wedding. The restaurant was grand with such high standards of hospitality, you want to come back for more. The hotel room I was staying in had an awesome view of Castle in the background, it felt more like a mini Rio to me, except for the Olympics of course. Overall, I give this hotel... More 

Helpful?
Thank Sebastian T
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We arrived around 10 pm Friday night to discover there had been a mix up with our booking that we had not noticed on our email confirmation. It was a busy weekend, but staff pleasantly and seamlessly located a room for us and made up a bed for our daughter. The room was clean, modern and well laid out. The... More 

Helpful?
Thank Sharon M
Brisbane, Australia
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent the night on the 17th floor after my reservation was missing but the staff sorted it all out. The room was very good with a comfortable bed. The lifts are a bit slow, but other that that, I would go back.

Helpful?
Thank Nevillelea
Ingham, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights for training. Large bed with huge pillows Limited amount of tea/coffee etc but Free WiFi. 250mb for 24 hrs. Used up rapidly Room was warm and increasing coolness did not work.Small balcony Small bathroom. Great water pressure in shower. Small vanity unit. Free toiletries. Flinders Street markets were happening that weekend out front of Hotel Had problem... More 

Helpful?
Thank Ellioz4850
Australia
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night on our way further north and we were quite happy with the hotel. The room was large and had two queen beds which were both comfortable, the bathroom had been renovated recently and had a huge shower with great water pressure and lots of hot water. There was no bath and not much room... More 

Helpful?
Thank carls888
Gold Coast, Australia
Level Contributor
194 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice and close to everything. Our room included breakfast which is good. There is not parking with this hotel. However there is off street parking that you don't have to pay for just as long as it's after 5pm and before 9am Breakfast was good and rooms were nice

Helpful?
Thank shan9
Brisbane, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for two nights for a work conference in the hotel. The rooms were very clean and modern. The bed was very comfortable. Breakfast was good too but I think there could have been more variety. I would definately stay here again.

Helpful?
Thank Chelsea C
Bunbury, Australia
Level Contributor
134 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here overnight and found a very comfortable and well located stay. The bed was so comfortable, bathroom was a great size, great shower flow. The breakfast in the restaurant was enjoyable and I was looking forward to it. And they had gluten free bread, bacon and loads more, which was great. Definitely stay here again.

Helpful?
Thank Shizane
Management response:

Dear Shizane, Thank you for your kind words. I am thrilled that you and your husband enjoyed every aspect of your stay from our central location, comfortable rooms, and tasty breakfast offerings. We look forward to welcoming you back to the hotel for another great stay in the near future. Best regards, Paul Gray Hotel Manager More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean. Amazing view from rooftop pool area. 360 views. Comfortable bed. Nice amenities. Helpful staff. Parking across the road was a little strange. Buffet breakfast was filling and adequate, didn't find pancakes though. Right in the middle of the city.

Helpful?
1 Thank LdIaSzA
Management response:

Dear LdIaSzA, Thank you for sharing this glowing five star review! It is so pleasing to hear from our guests, and even better when the feedback is as positive as yours. We look forward to welcoming you back for another great stay again soon. Best regards, Paul Gray Hotel Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Has been refurbished, much nicer than last time. Would probably come back next time in Townsville, has a decent view. Close to a lot of amenities. Could get 6 poke stops laying in bed. Probably gets a bit of bad press due to previous incarnations. Good cafes down stairs.

Helpful?
1 Thank Dale J
Management response:

Dear Dale J, Greetings and thank you for this great review of your recent visit to the Hotel Grand Chancellor Townsville. It was wonderful to read that you found the hotel to be much better than last time, I’m glad you saw improvements. Thanks for the tip about the Poke Stops too! I’m sure others will be thrilled to hear... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Grand Chancellor Townsville is located in the heart of the CBD and shopping district and just a short walk from Townsville's major tourist attractions, including Reef HQ Aquarium and The Strand. Enjoy panoramic views of Magnetic Island, Castle Hill and the city from a variety of contemporary room types. Facilities include restaurant, bar, rooftop pool, gym and meeting facilities. ... more   less 

Additional Information about Hotel Grand Chancellor Townsville

Address: 334 Flinders St, Townsville, Queensland 4810, Australia (Formerly Holiday Inn Townsville)
Location: Australia > Queensland > Townsville
Price Range: $81 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Chancellor Townsville 4.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Holiday Inn Townsville Hotel Townsville
Townsville Holiday Inn
Hotel Style:
#8 Business Hotel in Townsville
#13 Luxury Hotel in Townsville
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