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Oaks Gateway on Palmer

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Oaks Gateway on Palmer
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334 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Sydney, New South Wales, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in a two bedroom apartment over looking the river. Apartment was clean and well furnished. Can be a little noisy at night but nothing different from hotel living. Service was great at the front desk. They were helpful and polite. Great location. Close to shops and restaurants. I'd definitely stay there again

Helpful?
Thank Margaret N
Bagdad, Australia
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We booked at Oaks M, but when we arrived they had drilling work over the road. The receptionist was very helpful and transferred us to Oaks Gateway. The room was very clean, well maintained and staff were very friendly. Lovely big pool for those warm days. Easy stroll to town and the strand. .

Helpful?
Thank Ray S
Brisbane, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Oaks recently for business - our company has this listed as preferred for employees and I now know why. Friendly Reception staff very helpful and the rooms are clean, spacious and bed comfortable and the balcony great to sit out and take in the view. Oaks is situated on Dibbs St & Palmer St which has a... More 

Helpful?
Thank Disie54
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, It is wonderful to hear you enjoyed your recent stay with Oaks Gateway. Our friendly reception staff and housekeeping team are continuously working hard to ensure our guests stay's are memorable and enjoyable. Our spacious apartments and location are definitely one of the best in Townsville, which offers a great view to the river and castle hill. Thank you... More 

Long Valley, New Jersey
Level Contributor
312 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has one of the best positions in all Townsville. Right on Palmer St, and only a short walk to Flinders St. Everything that you could want is nearby. Thanks to Amanda and all the ladies for some fabulous service during our stay. The room was fabulous, with views across Townsville to Magnetic Island. Rooms are practical and provide... More 

Helpful?
Thank OziDiver
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, We couldn't agree with you more! We certainly are spoilt for choices with many restaurants and local attractions within an easy walk. It's fabulous to hear that you enjoyed the weather an had such an enjoyable stay at Oaks Gateway on Palmer. We are pleased to have the privilege of being a part of such a great visit. See... More 

Sydney, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 20, 2016

The room was clean and tidy and had a great view of the river and town, plenty of great restaurants and bars to get a great feed just outside of the hotel. I will stay here again the next time I come to Townsville. The receptionist are helpful and polite too.

Helpful?
Thank Rizza1978
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, We certainly are fortunate to have such a wonderful location, providing not only great views, but easy access to a multitude of restaurants ranging from casual to fine dining. We look forward to welcoming you back to Oaks Gateway on your next trip to Townsville. More 

Australia
Level Contributor
334 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

With all the charm of a new witness protection block. It is to character what Facebook is to style. It is well equipped, but the decor and low energy lights make it utterly charmless. Close to eating in Palmer Street. I know there are much worse.

Helpful?
Thank anecessaryevil
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, Thanks for taking the time to provide some feedback. I understand your point of view (often hotels can become somewhat utilitarian in their furnishings and décor). Over time, we have found many of our guests appreciate this style of hotel and look for this familiarity when travelling regularly. We appreciate this style is not for everyone and that many... More 

Roma, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2016

Clean neat and tidy. Needs a few repairs with some doors missing screws. Was disappointed when checking in that we were not on the same level floor as our travelling partners even though we had requested this 5months earlier on booking and paying in full

Helpful?
1 Thank Debbie G
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Debbie, I am sorry that we were unable to meet your request to keep you and your travelling partners on the same floor during your recent stay. Every effort is made to accommodate such requests, however sometimes due to high demand we are not able to meet these requests. I am however pleased that you found our rooms to... More 

Brisbane, Queensland, Australia
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 28, 2016

This is a well located hotel in Townsville. Quiet with nearby restaurants and a short walk to the beachfront. My room was well looked after and very comfortable though not fancy. Staff welcoming and efficient. Would come again.

Helpful?
1 Thank Andrew H
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Andrew, It is wonderful to hear that you enjoyed your recent stay with us and found our location to be convenient to your needs. We certainly are lucky to be a short walk from everything you need. I will be sure to pass your comments onto the reception team. They will be pleased to know you found them welcoming.... More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed June 27, 2016

Room very clean and quiet and reception staff very obliging. Location is excellent with shops, restaurants, the strand, etc all in close proximity by foot. Palmer street is vibrant with a a great selection of restaurants to choose from at your door step.

Review collected in partnership with Amoma.com

Helpful?
Thank D620AEjoannem
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi Joanne, It is wonderful to hear that you enjoyed your recent stay with us and found our rooms clean and staff helpful. We certainly are blessed with a wonderful location with great dining right on our doorstep and other attractions just a short walk. I hope we see you again soon. More 

Queensland, Australia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

We had a lovely stay here. We loved the location - easy walking distance to restaurants for dinner and the mall for brekky. The staff were all friendly and welcoming. Our room was very clean and comfortable and the decor was modern and well-maintained. The onsite parking was also a bonus. Overall, we enjoyed our stay and would definitely visit... More 

Helpful?
Thank Jacinta G
OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review

Hi, I am delighted that we have been able to play a part in providing you with a wonderful visit. The reception team pride themselves on being friendly and welcoming and housekeeping work hard to ensure our rooms remain in great condition. We all look forward to welcoming you back next time you visit Townsville. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located five minutes walk from the CBD & a two minute drive to the Strand,the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Offering FREE secure parking, FREE GYM,FREE FOXTEL & FREE WIFI, Oaks Gateway on Palmer boasts spacious hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer sleek modern decor and spectacular river,and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. We have restaurant chargeback facilities to the very popular Ribs & Rumps (onsite) as well as the eliquant Jam Corner Restaurant straight across from our hotel. To cater for that special function or meeting we also have our very own Conference Venue located on the same street (Metropole Conference & Events) ... more   less 

Additional Information about Oaks Gateway on Palmer

Address: 2 Dibbs St, Townsville, Queensland 4810, Australia
Location: Australia > Queensland > Townsville
Price Range: $95 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Gateway on Palmer 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Oaks Gateway On Palmer Hotel Townsville
Hotel Style:
#5 Romantic Hotel in Townsville
#7 Business Hotel in Townsville
#9 Luxury Hotel in Townsville
#10 Family Hotel in Townsville
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