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    Grand Hotel and Apartments Townsville

    Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
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    8/27/2017 8/28/2017
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    $98$137
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    Traveler (82)
    Room & Suite (32)
    Dining (4)
    Mercure Townsville
    897 reviews
    #9 of 41 hotels in Townsville
     
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    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness center
    Kitchenette
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Grand Hotel and Apartments Townsville
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    Mercure Townsville
    897 reviews
    #9 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    354 reviews
    #4 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    763 reviews
    #8 of 41 hotels in Townsville
     
    Quest Townsville
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (447)
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    1 - 5 of 431 reviews

    Reviewed 1 week ago

    Just spent one night at this hotel but would happily return. Ours was a hotel room, which was tastefully decorated, clean & comfortable. Great location on Palmer St near lots of cafes & restaurants, as well as close to town. Good value for money.

    Thank Anna C
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Hi Anna C, thank you for taking the time to share your experience here at our hotel with the TripAdvisor community. We hope to welcome you back again on your next visit to the region. kindest regards Troy Scott General Manager

    Reviewed 2 weeks ago

    Arrived late however not phased by the staff Room was large clean and modern Bathroom, only fault was that the shower floor can get a bit slippery however bath mat was provided Bedding is good however pillows are dreadful Asked about a local restaurant for...More

    Thank BarryZi
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Thank you Barry Zi, I am glad that you had a nice stay with us and thank you for sharing this with the TripAdvisor community. We understand that everyone is different, to cater for this we have a complimentary pillow menu available at the hotel...More

    Reviewed 2 weeks ago

    We stayed at this well appointed hotel en route from Magnetic Island. Staff at check in and check out were simply so connected and made us very welcome. Storing luggage until our rooms were ready and calling us then. So helpful with advice for our...More

    Thank Susan E
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Thank you Susan E, we appreciate hearing about the experiences that our guests have when they stay with us. We are very lucky to have a wonderful team here at the hotel and Beth certainly has a passion in looking after our guests. She will...More

    Reviewed 2 weeks ago via mobile

    We spent one night in the Grand Hotel and Apartments and had a two bedroom apartment. The reception was very friendly and quick, the rooms on the first floor spacious, clean and well equipped. We were happy to use the washer/dryer in the room, it...More

    Thank swissami19
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Hi Swissami19, thank you for taking the time to share your experiences of your recent stay with us. I am glad that you had a nice stay with us. We wish you a safe journey and hope that you visit the regaion again in the...More

    Reviewed 3 weeks ago via mobile

    Grand hotel @ Palmer St; clean and fresh; stayed at level 4 - top floor; walk to shops, restaurants; with mini bar. Nice crisp linen clean modern bathroom - simple but roomy and spacious; nice staff. No restaurant on site. With 2 bottles of free...More

    Thank Philip P
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Hi Philip P, Thank you for choosing to stay with us and sharing your experience with us. I am glad that you had a pleasant stay with us and we look forward to welcoming you back again one day in the future. kindest regards and...More

    Mercure Townsville
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    Hotel Grand Chancellor Townsville
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    The Ville Resort-Casino
    763 reviews
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    Quest Townsville
    435 reviews
    #2 of 41 hotels in Townsville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Spa
    Details
    • Price range
    • $99 - $175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Townsville
    • #2 Spa Hotel in Townsville
    • #2 Family Hotel in Townsville
    • #2 Business Hotel in Townsville
    • #3 Romantic Hotel in Townsville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Agoda and Evoline ltd so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Grand Mercure Apartments Townsville Hotel Townsville
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    Traveler (82)
    Room & Suite (32)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (83)
    Bathroom (8)
    Nearby
    Sponsored by:
    The Ville Resort-Casino
    763 reviews
    .74 miles away
     
    Quest Townsville
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    .10 miles away
     
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    .16 miles away
     
    Mercure Townsville
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    2.35 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Charlesw12345
    November 22, 2016|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
    0
    Votes
    Jazzystar
    May 2, 2015|
    Answer
    Response from Troy S | Property representative |
    Hi Jazzystar, We have two options for parking, offstreet gated carparking which is free and undercover secure parking which is $15. Hope this helps. Hope to see you soon, Best regards Troy
    1
    Vote
    Marilyn Z
    January 30, 2015|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Marilyn, Happy 2015. Yes we have high speed wifi available. It is complimentary when you book direct on our website and where you will find the best prices available. Alternatively there are various paid options when... More
    1
    Vote
    Room Tips
    "Love the balcony"
    Read review
    "Ask for a high room not looking over the pub in Palmer street if possible."
    Read review
    "Consider the condition of the sofa beds if you require a second bed"
    Read review
    "Easter side rooms are quieter"
    Read review
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