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Trilogy Surfers Paradise

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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Wellington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We recently stayed 7 nights in a 2 bedroom/2 bathroom apartment at the Trilogy Apartments in Surfers Paradise. We had a very pleasant stay here. The apartment was very roomy, it was great having a proper laundry and kitchen with a young family. The location is fantastic - bus stop very close by, car rental place right next door, Coles... More 

Helpful?
Thank Munford
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Munford, Thank you for your review. We are currently carrying out fully comprehensive maintenance inspections on apartments so we can ensure that everything is working and refreshed in each one. Next time we see you, this work should all be complete. Regards, Wayne and Olwyn and Trilogy Team More 

Westport, New Zealand
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights in a 2B/R apartment, with the grandkids ,Couldn't ask for a better room , we loved it,Had a balcony looking down at the pool.Our room ,was clean/tidy and plenty of room for as all, Pool/spa area was great,Kids loved going down there at 7 in the morning for a swim I cant fault the... More 

Helpful?
Thank Anne-marie S
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Anne-marie, Glad to hear that you and the grandkids enjoyed yourselves. Sounds like you all had a great time! Regards, Wayne and Olwyn and Trilogy Team More 

dorset
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Trilogy as a family of four in a 3 bed apartment. We asked for a higher level and found we had two lovely balconies overlooking the Gold Coast and even a glimpse of the sea. The amenities are excellent with everything you could need. Televisions in every room and modern bathrooms. Everything was spotless. The pool area... More 

Helpful?
Thank diddydiDorset
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for your lovely review. The owners of the apartment you stayed in, have recently upgraded the apartment with new TVs and with a fresh coat of paint. We're glad that you've enjoyed staying in the apartment, and I've passed on your review to the owners. Hope to see you back again soon. Regards from Wayne and Olwyn... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Asked for 2 queens only got 1 queen and 2 singles and have asked to get changed 3 times in first 2 days and still waiting! And pool shuts at 10 and went in at 9:30 and got told to get out at 9:40 as the security said he can do what he wants. Bad service !! Not happy

Helpful?
Thank Courtney H
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Courtney, I'm sorry you weren't happy with your stay at Trilogy. We advertise our 2 bedroom apartments as having 1 Queen bed and 2 Singles. If you request 2 Queens in a 2 bedroom apartment, we attempt to provide an apartment where we can comfortably push the singles together to provide a large bed in the second bedroom. But... More 

Gosford, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2016 via mobile

We stayed at this apartment last week for 3 nights. We had never stayed here before & asked for a quite room. Not only was it quite it was well furnished & clean. The staff were very friendly & informative. I will definitely recommend this place to family & friends.

Helpful?
Thank Twoboys12
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for taking the time to write a review. We are glad that you enjoyed your stay here at Trilogy. Regards, Wayne, Olwyn, and Trilogy Team More 

Gold Coast, Australia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 13, 2016

When choosing a holiday apartment one needs to be extra careful when the apartments are individually owned because the interior decor maybe chosen by a non caring owner. This leads to patchy comfort and quality of the interiors. Apartment 335 in this building is stylishly fitted out but the couch and lounge chair are uncomfortable. Overall the building, the amenities... More 

Helpful?
Thank sirjeff9726
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for your comments in this review. We have taken them on board, and will include this apartment in our upgrade of lounge furniture. Regards, Wayne and Olwyn and Trilogy Team More 

Adelaide
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2016

Totally recommend this place. Excellent value, the apartments are HUGE and the balcony views are top notch. There's not exactly a whole lot of character, though. Oh and the car park is a nightmare. Good luck finding your park.

Helpful?
Thank BrendanF21
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Brendan, thank you for this review in June. Time flies, and we realised we hadn't responded to you. We are currently upgrading interiors and furniture to provide a more homely ambience, as the building was originally established with a slightly minimalist feel. So we hope that when you return, you can experience something different. Regards, Wayne and Olwyn and... More 

Launceston, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2016

We stayed 3 nights in a 1 bedroom apartment. The apartment itself was spacious and clean with a lovely roomy balcony. Pros: Good location close enough to Caville Avenue but far enough away from craziness. Close to Bumbles Cafe - a must visit Apartment Spacious and clean. Good value for money. Cons: Not sure if it was our bad luck... More 

Helpful?
Thank familyoftravellers7
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Family, thank you for your pros and cons review. This is very helpful to us, as we always work hard to give our guests a good experience. We are currently upgrading pillows and mattresses. Glad to hear that you were happy with your apartment and had a good stay. From Wayne and Olwyn Money and the Trilogy team. More 

Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 8, 2016

We had a great time staying at Trilogy Surfers Paradise during our recent Gold Coast getaway. The main selling point for us was the secured undercover parking without any additional charges and the great location. Also loved the fact that Bumbles Cafe and Surfers Paradise are within walking distance. Due to flight delays we arrived at the apartment after hours... More 

Helpful?
Thank ta882013
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi, Thank you for your comprehensive review. We are glad that you had a great time during your recent stay. We have taken note of the topics that you have mentioned, and will make sure to put in place any measures necessary to provide an even better experience. Regards from Wayne and Olwyn Money and the Trilogy team More 

Brisbane, Australia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 24, 2016

Good location if you don't want to be in the middle of all the craziness but still close enough to walk to Cavil Ave. The beach is at the end of the street and about 5 mins walk away. Staff were very friendly. You were provided with a certain amount of coffee, tea, dish soap etc but you had to... More 

Helpful?
Thank jacjui
Trilogy B, Manager at Trilogy Surfers Paradise, responded to this review

Hi Jacjui! Glad you had a great weekend away. And thank you for your review. It was very informative, giving us information on what you liked about Trilogy, and where we could improve. Have a good day. Regards, Wayne and Olwyn and the Trilogy Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Trilogy Surfers Paradise

Address: 21-31 Cypress Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Trilogy Budds Beach)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $106 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trilogy Surfers Paradise 4.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Trilogy Budds Beach Hotel Surfers Paradise
Trilogy Surfers Paradise Gold Coast
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