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Crowne Plaza Hotel Gold Tower Surfers Paradise

Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Gold Tower Surfers Paradise
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437 Reviews from our TripAdvisor Community

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Noosa, Australia
Reviewed 1 week ago via mobile

The breakfast buffet was very nice. Pool not heated but still nice. Our room was the ocean view and it was very comfortable until the hotel alarm went off couple of times. We called reception to check why the alarm of the hole hotel was on and never answer. We raised downstairs and they told us that was someone smoking...

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Helpful?
Thank silkdc
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear silkdc, Thank you for your review and sharing your feedback. We are sorry for your experience with the hotel alarm sounding during your stay. Our guest safety is very important to us, and we treat all alarms as priority. We are happy you had a comfortable stay and found the breakfast buffet and pool to be nice. We do...

London, United Kingdom
Reviewed 2 weeks ago

we arrived at 2pm approx and hoping to be quickly given a room - which we did - on the very top floor! With a stunning room. We had expected to be in the actual Crowne (next door) but this soon did not matter being housed for the night in the toppest of the suites! Thanks so much. We are...

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Helpful?
Thank beecus
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear beecus, Thank you for your review. We are very happy to read you enjoyed your stay and that we were able to make your experience fit for a king! We are delighted to read you could rekindle great memories and that the room, view and service this stay, made your time with us memorable. We look forward to welcoming...

Australia
Reviewed 4 weeks ago

Love the Crowne Plaza Gold Tower due to its location which is between Surfers and Broadbeach! Last time we stayed, we were in one of their apartments with a kitchenette, dining table, large lounge and separate bedroom with 2 balconies, one balcony offering both Pacific ocean and the Nerang river views, it was just beautiful!! Ate at the Four Winds...

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Helpful?
1Thank MrsLunchy
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear MrsLunchy, Thank you for your review. We are happy you found our location to be convenient and enjoyed our ocean and hinterland views! Thank you for your positive comments regarding Four Winds 360°. We look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Reviewed March 25, 2017 via mobile

Funny how a hotel stay can be nearly totally defined on check in - and that was the case during my recent stay at the Crowne Plaza. The whole experience felt forced, and, as I had booked on the day of my stay, I really felt like I was being treated with some degree of suspicion ! Weird. I was...

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Helpful?
Thank AfricaToWorcester
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear AfricaToWorcester, Thank you for taking time to share your review. We are sorry your stay did not start the way you expected. We are happy our customer service could assist in the end! We thank you for sharing your experience with us, as we are always looking for ways to continually improve. I will be sure to share your...

Auckland, Auckland, New Zealand
Reviewed March 4, 2017 via mobile

I was there for business and getting to the conference centre was Ann easy walk or quick tram ride away. Room was really spacious with sea view. Very well maintained hotel and grounds. It could do with a fit out as I felt like I'd been transported back to the nineties. However, it was l very clean with quality fixtures...

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Helpful?
Thank marniefleming
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear marniefleming, Thank you for your review. We are please you enjoyed your stay and I will ensure your feedback is shared with our team. We look forward to you returning, hopefully next time you will have a chance to try the pools. Kind regards Joseph R - Manager on Duty

Browns Plains
Reviewed February 13, 2017

have stayed many times nice rooms and a good location, we go to Jupiter's casino a lot for concerts so is very close, also had breakfast with the room the stay was value for money. Will stay again and always recommend this hotel to friends and family.

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Helpful?
Thank marklN857BM
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear marklN857BM, Thank you for taking time to provide feedback. We are very happy to read you enjoyed your stay and that we are able to provide a consistent experience to you as a repeat guest. Thank you for recommending our hotel and we look forward to welcoming you back again. Kind regards, Amy - Digital Marketing Executive

Gold Coast, Australia
Reviewed January 30, 2017

beautiful hotel that we kept coming back again and again. we honeymooned here and have returned many times. fantastic service, staff - be sure you go up to the top tower at Four Winds, buffet restuarant. It is amazing! the floor moved around 360c and you get a full view of the gold coast. I love looking out the window...

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Helpful?
Thank amis80
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear amis80, Thank you for your review and for your loyalty. We are very happy to read you enjoyed your stay and that our hotel has been able assist in creating lasting memories! We look forward to assisting in creating more memories during your next stay. Warm regards, Amy - Digital Marketing Executive

Queensland, Australia
Reviewed January 25, 2017

My husband and I have stayed here a number of times and really love the Crowne Plaza Gold Tower. We were on our annual Christmas holiday south to visit family and find this is a comfortable one night stopover for us. We like the King Deluxe Spa Ocean View room (1719) and find it good value for money. The balcony...

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Helpful?
Thank Sapphire5860
Reviewed November 22, 2016

Great room with fantastic views, had dinner at the revolving restaurant and seafood banquet was really nice, drinks were very expensive $20 for a cocktail but it was all worth it for the experience, aircon cuts out when you open the balcony door and took a while to work out what was going on but a lovely stay

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Helpful?
Thank Terry L
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello Terry L Thank you for your review, I am pleased you enjoyed your stay. I am pleased you enjoyed the Fourwinds Revolving restaurant. I hope you come back to stay again soon. Kind regards Joseph R - Manager on Duty

Nobby, Queensland, Australia
Reviewed November 13, 2016

The first thing you need to know - you will now pay $15 per day in parking fees to stay here (they won't tell you this). Second thing you need to know - the staff are doing you a big favour if they choose to serve you. Highlight - going to the beach Lowlight - seeing last night's (and the...

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Helpful?
Thank Bec D
Andrea B, Digital marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Bec, Thank you for your review. It's disappointing to read that your stay with us was not up to your expectations. Yes, we have a daily parking fee of $15 that is stated on our two websites and all online travel agents. I'm sorry you feel as though you weren't told. I'll be sure to see what more there...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds 360 Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Central Mediterranean buffet. ... more   less 

Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Address: 2809 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $137 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast
Hotel Style:
#8 Business Hotel in Surfers Paradise
#15 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Gold Tower Surfers Paradise staff and other travelers.
1 question
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11 months ago

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Questions? Get answers from Crowne Plaza Hotel Gold Tower Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“luxuriant and worth every cent”
beecus, 2 weeks ago | Read review
“rooms in the north wing are the best”
marklN857BM, Feb 13, 2017 | Read review
“Ocean view have stunning view and sunrise. Mountain/river have lovely view of sunset.”
amis80, Jan 30, 2017 | Read review
“Ocean view”
725terryl, Nov 22, 2016 | Read review
“Ask for a room on the ocean side high up...the view is great.”
K3240JOdavidg, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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