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Mantra Towers of Chevron

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3,838 Reviews from our TripAdvisor Community

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Showing 3,804: English reviews
Reviewed January 20, 2017 via mobile

We stayed in a 3 bedroom sub penthouse for 5 nights. The view of Surfers was incredible but the room was disappointing for the rate they charge. The room was covered in dust, the single beds in the kids room looked like they had been flung into the room, bedside lamps on the floor, everything unplugged, dated furniture, chipped broken...

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Helpful?
Thank PrincessFiona1973
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning PrincessFiona1973, Thank you for recent online review. I am disappointed to read your feedback. I would like to discuss your stay further with you. Please contact myself via email - crystal.bazley@mantra.com.au Kind Regards, Crystal Bazley

Sydney, Australia
Reviewed January 20, 2017

Everything was great if I had one complaint was the parking there were always cars the were not supposed to be there due to tailgate so it made it very hard to find parking otherwise perfect. I stayed here for a week back in Christmas 2004 and loved it then

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Helpful?
Thank 804marcelloc
chevrontowers, Guest Relations Manager at Mantra Towers of Chevron, responded to this review

Good Morning 804marcelloc, Thank you for your fantastic review. We are thrilled you enjoyed your stay with us here at Mantra Chevron Towers. We look forward to welcoming you back on your next visit to the Gold Coast. Kind Regards, Crystal Bazley

Port Macquarie, Australia
Reviewed January 20, 2017

Fantastic location and facilities. We would definitely stay here again when visiting the goldcoast. Walking distance to restaurants, shops and Beach. Great pools for relaxing and also great lap pool. Kids love the facilities too.

Review collected in partnership with this hotel
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Helpful?
Thank nicolebI5616VF
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning nicolebI5616VF, Thank you for your fantastic review. It is great to be situated in the middle of the action with all necessary amenities close at hand. I’m glad you enjoyed your stay and we hope to welcome you back again. Kind Regards, Crystal Bazley

Brisbane, Australia
Reviewed January 20, 2017

What an amazing stay! Our sub penthouse had views to die for, the apartment was well presented with newish equipment and furniture. Aside from a blocked hand basin, grubby glass doors in the ensuite and dirty rug in the lounge area, everything else was perfect. Most certainly will return. A huge thank you to Michelle. Job well done!

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Helpful?
Thank deveenas2017
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for your recent review and we are thrilled you enjoyed your stay. We pride ourselves on customer service and I am pleased to read the staff where very helpful. We hope to see you again soon Kind Regards, Crystal Bazley

Sydney, Australia
Reviewed January 20, 2017

Recommend it to anyone. Close to shops, and transport, and beach only 300 meters, big selections of restaurants in the area and in the complex. And also big selections of entertainment in the area. So if I would come back I would stay at the Mantra Chevron.

Review collected in partnership with this hotel
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Helpful?
Thank Louis V
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning Louis V, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I am delighted you got to enjoy our world class facilities. We look forward to welcoming you back to Mantra Chevron Towers. Kind Regards, Crystal Bazley

Melbourne, Australia
Reviewed January 20, 2017

Bed was extremely poor quality. Lumpy and very old??? Cleaning crew did poor job. Great location. Staff courteous and attentive. Kids loved the pool. Shame only one BBQ area, difficult to access. Limited seating around pool area also - but understand that not much can be done there.

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Helpful?
Thank elizabethcZ5288WV
chevrontowers, Guest Relations Manager at Mantra Towers of Chevron, responded to this review

Good Morning elizabethcZ5288WV, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible. Kind Regards, Crystal Bazley

Melbourne, Australia
Reviewed January 20, 2017

After a bad experience having gotten a bad apartment with old furniture i was instanly upgraded and satisfyed with service provided. I would definately recommend to family's as it is a family resort. SOME APARTMENTS NEED ATTENDING TOO AS FAR AS IN Furniture upgrade. Afterall paying for what your getting is very important for a customer to come back .

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Thank 483soniaa
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning 483soniaa, Thank you for taking the time to review us. We really appreciate your lovely feedback and I am thrilled we were able to rectify any issue that arose. The staff love helping our guests and ensuring their stay is worthwhile. We look forward to your return. Kind Regards, Crystal Bazley

Victoria
Reviewed January 20, 2017

Love the qld weather. Enjoyed the customer service in all shopping areas. Please allocate more banana lounges at the pool area. Felt very safe and Secure in the resort. How about introducing a happy hour bar by the pool .

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1Thank 37giovannap
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning 37giovannap, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I am delighted you got to enjoy our world class facilities. We look forward to welcoming you back to Mantra Chevron Towers. Kind Regards, Crystal Bazley

Melbourne, Australia
Reviewed January 20, 2017

No issues with the room. Location, room, pools were all great. Definitely be back. Very happy to have had the opportunity to be in ur apartment. Room had all the amenities i needed for my stay. Definitely be back

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Helpful?
Thank Ann C
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning Ann C, Thank you for you great review. We are so happy to read you enjoyed our amenties and location. You must come back to Surfers in the future, it is a beautiful place and we would love to have you as a return guest so we can make your next holiday here just as amazing Kind Regards,...

Toowoomba, Australia
Reviewed January 19, 2017

Was very handy to all local amentities. Beautiful pool and grassed area. Was difficult to navigate around the place. Not enough lifts and no aircon in lifts just about killed us especially when the lift is full and stopping at a lot of floors. Needed a trolley to pack up, but couldn't find one. That is my only criticism. But...

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Helpful?
Thank desleym2017
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning desleym2017, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible. Kind Regards, Crystal Bazley

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Mantra Towers of Chevron, located in the heart of Surfers Paradise, you will find the perfect accommodation from which to explore the beautiful and fun-filled Gold Coast. In your self-contained apartment you'll feel truly at ease. All apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. All the conveniences of home can be found here. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. If you're on holiday with the kids, the Infinity attraction is a must visit. They're bound to be entertained exploring the fun-house full of mirrors, optical illusions and sound effects. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. ... more   less 

Additional Information about Mantra Towers of Chevron

Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $94 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Mantra Towers of Chevron staff and other travelers.
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Questions? Get answers from Mantra Towers of Chevron staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Excellent views facing the ocean. Cleaner windows would have been better.”
Ourholiday16, 3 weeks ago | Read review
“Paid just under a grand and was perfect for 3 people for a week.”
V896DElaurenb, 4 weeks ago | Read review
“ask for an ocean view room away from rubbish shute as this gets loud early.”
546andreak, Mar 14, 2017 | Read review
“facing the pool would be the best..on the north building”
sharvinr2016, Mar 7, 2017 | Read review
“Ask for a beach view room if travelling in off peak.”
geoffj529, Feb 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question