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Mantra Crown Towers

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1,641 Reviews from our TripAdvisor Community

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Showing 1,626: English reviews
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Surfers Paradise, Australia
Reviewed yesterday NEW

Ocean view rooms are exactly that. We loved our room and got what we expected. We had some issues but staff seemed happy to help with them, although Maintenance we're a bit slow and fixing some issues

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Helpful?
Thank michaelsA6364KQ
Melbourne, Australia
Reviewed yesterday NEW

No sheets for fold out bed and the portacot was horrible and lumpy we had to use spare blankets to make it a bit soft... having an asthmatic in the room the dust was shocking I don't think they have dusted for a while or vacuumed along the skirting boards as my baby was eating dead moths

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Thank Z3440PCmichelleg
Wollongong, Australia
Reviewed 2 days ago NEW

Huge apartment, everything we needed and wanted, great facilities, short walk to the city centre, free parking, good cafes, outstanding Thai restaurant inside the hotel, tram stop right outside on the corner.

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Thank 246dalef
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. We are so glad to see that you enjoyed the size of your apartment and that you found our location to be handy. We look forward to welcoming you back again on your next stay. Kind regards, Fiona Reservations

Adelaide, Australia
Reviewed 2 days ago NEW

Great place for a family holiday. We had a three bedroom apartment which was fantastic with excellent views. The Mantra Crown Towers staff were extremely helpful throughout our stay. We enjoyed meals from the restaurant and making use of the large pool facilities really topped off our stay.

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Thank grant200
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thanks for choosing Mantra Crown Towers for your recent stay in Surfers Paradise. We are so glad to read you found the rooms, staff and facilities all to be great! We look forward to welcoming you back on your next stay. Kind regards, Fiona Reservations

Sydney, Australia
Reviewed 2 days ago NEW

Would highly recommend. We stayed for 3 nights, first room had a 'wet' smell, phoned reception to be offered another room. (Very helpful and apologetic. Reception staff friendly. Great room size, great facilities. Would recommend and would definitely come back!

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Thank gr20172017
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. We are glad to see that you enjoyed your time with us. We look forward to welcoming you back again on your next stay. Kind regards, Fiona Reservations

Reviewed 2 days ago NEW

stayed a week, 2 young children. spent most of our holiday in the pool, was really warm pool so perfect for afternoon swim. got a very cheap room privately so room was a little gross, but my parents also went and paid slightly more and their room was stunning, so depends which room you book.

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Helpful?
Thank Lisa R
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for posting your review after your recent stay at our hotel. We are glad to see you enjoyed our facilities. We would welcome the opportunity to have you return in the future, please contact our friendly reservations team to ensure you stay in a room that is managed by Mantra when you choose to travel so that we...

Melbourne, Australia
Reviewed 2 days ago NEW

In the past have loved this place but this time our one bedroom unit was scarcely furnished and seemed cheap. The bed was uncomfortable and the blanket needed to be thrown out and upgraded. I know it might sound petty but we did paid quite a high price to stay here. Got a better deal at QT but was loyal...

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Thank 362dionv
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you so much for your review and we hope you enjoyed your stay. It is disappointing to hear the issues about the apartment; I hope that we were able to resolve any issues for you during your stay. We would welcome the opportunity to have you return in the future, please contact our friendly reservations team when you choose...

Sydney, Australia
Reviewed 3 days ago NEW

Overall the Hotel looks nice. On closer inspection the facilities and rooms (that is the room I was in and probably similar rooms on my level) are worn and dated. Our room had mould on the air-con vents the day we arrived, a dent in the bedroom wall, and a dirty shower screen. A damaged light shade next to the...

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Helpful?
Thank philip718
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide extensive feedback in relation to your recent stay. It is disappointing to read your comments regarding the room. I would invite you to contact me direct at the resort via email, Christopher.declosey@mantra.com.au so I can ascertain more details regarding your stay, including your room number. Kind regards Christopher de Closey Front Office...

Gawler, Australia
Reviewed 3 days ago NEW

Allows recommend Mantra group for their families. Crown was in good location with excellent view. Great facilities with restaurant on premises. Excellent pool outdoor and indoor and spa with gym facility.

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Thank michelleC5571ZC
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. We are pleased that you enjoyed our facilities and look forward to welcoming you back again. Kind regards, Fiona Reservations

Ballan, Australia
Reviewed 3 days ago NEW

Great place to stay with kids. The pools are amazing and the staff friendly and helpful. Only downfall for us is that there is no free wifi or pay TV. Either one of these would have made our stay more enjoyable.

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Helpful?
Thank 176hayleyc
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. We are glad to see that you enjoyed your stay and that you found our facilities to be great. We look forward to welcoming you back again on your next stay. Kind regards, Fiona Reservations

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including Chiangmai Thai. The award-winning Chiangmai Thai restaurant provides authentic Thai cuisine, with strong Thai influences such as wooden elephant chairs and decorative motifs scattered throughout the restaurant adding to the Thai experience. Open for dinner 7 days a week, the restaurant is the perfect choice for dinner, all within the comfort of the resort. Be pampered by professional and friendly therapists, at the onsite day spa Calmer Therapies. The day spa offers beauty treatments, including deluxe facials, full body scrubs/wraps, deluxe pedicures and manicures, pamper packages and waxing. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, Mantra Crown Towers provides access to all the attractions of the Gold Coast making it the perfect place to stay for your next getaway. ... more   less 

Additional Information about Mantra Crown Towers

Address: Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $90 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Mantra Crown Towers staff and other travelers.
16 questions
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Questions? Get answers from Mantra Crown Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“most rooms privately owned so read individual reviews.”
 of 5 bubbles 370lisar, 2 days ago | Read review
“Room 3506 (level 35) had a fantastic view and little-to-no street noise.”
 of 5 bubbles 806stephanies, 1 week ago | Read review
“Check beds first and A/C.”
 of 5 bubbles jimpatp2014, Feb 12, 2017 | Read review
“make sure you ask for a renovated rooms, getting quite old.”
 of 5 bubbles ClareAlyce, Jan 23, 2017 | Read review
“Ask for a renovated room”
 of 5 bubbles Bluesea4me, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question