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Alpha Sovereign Hotel

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Alpha Sovereign Hotel
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766 Reviews from our TripAdvisor Community

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Showing 754: English reviews
Cairns, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a newly refurbished room on the 9th (top) floor, the room is more like a large one bed apartment which was superb for what we wanted. The views from the large balcony go from Main Beach across the canals to views of the mountains. The swimming pool is warm for this time of year and there is also... More 

Helpful?
1 Thank Boodle1963
Rockhampton, Queensland, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel, whilst in a good, central location, was literally falling apart around us, and filthy. The room we stayed in had tears in the couch fabric and the seat itself was at an odd and uncomfortable angle (broken inside?), spills of heaven-knows-what all down the side of the fridge which stank, and rust, mold, and dirty marks just about... More 

Helpful?
2 Thank 382Beck

Travelers are raving about these Surfers Paradise hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My room was classed as an easy access suite designed for wheelchair users. It had an extra wide door opening for the bathroom which also had hand rails. It was quiet, dry and everything worked. Room was spacious plus there was a private balcony. The room size and ffitout is adequate for 4 people though storage for more than 2... More 

Helpful?
Thank robert8838
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, Thank you for your feedback. We hope to welcome you again at Alpha Sovereign Hotel Kind Regards, Alpha Sovereign Hotel More 

Surfers Paradise, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location, close to transport and easy walk to beach. Great pool, spa, sauna gym and games room. No cooking facilities but onsite restaurant. Room had microwave and big fridge. Small cup and saucers only, no mugs. Strange crockery cutlery configuration - 15 cereal bowls, 3teaspoons 1 egg cup( nowhere to boil egg anyway) Very large bathroom which probably once... More 

Helpful?
1 Thank marg446
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, I have reviewed your feedback and thank you for taking the time to pass on these valuable comments. Kind Regards, Alpha Sovereign Hotel More 

Adelaide, Australia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 15, 2016

The location is still well located near the surfers beach and also close to the new (last 12 months) tram system. Our room on the 6th floor was large and fresh, chairs were tired however the staff were very cheery. The wifi service is additional since our last stay some years ago. It is free, convenient and a reasonable speed... More 

Helpful?
Thank Greg_Jenny
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, Thank you for your comments and we look forward to welcoming you back to Alpha Sovereign Hotel. Kind regards, Alpha Sovereign Hotel More 

Auckland, New Zealand
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 26, 2016

Reception was adequate but not all together welcoming. On getting the room, I was immediately struck by the tiredness of the living room area. • The furnishings had been “well used” with signs of wear and tear from grubby hands etc. • There were two table lamps in the lounge area. Both were dusty (dust bunnies!) and one stained. •... More 

Helpful?
2 Thank Tracy P
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, We appreciate you taking the time to provide your valuable feedback. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. Once again thank you for taking the time to provide us with your feedback and I can assure you all feedback... More 

Singapore, Singapore
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016 via mobile

I stayed at Alpha Sovereign for three nights when i visited Gold Coast in July. It was really affordable and cost me around 100 per night. Room was huge and very spacious. Overall, i loved it but i felt that the lighting could have been improved. It's really near the heart of Surfers Paradise so i loved my stay there.

Helpful?
Thank BayHK
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your stay at Alpha Sovereign Hotel. Kind Regards Alpha Sovereign Hotel More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 22, 2016 via mobile

The room and facilities are nice. No complaints on that part at all. Checking in is seamless, the lady that helped me is pleasant and friendly as well. However, I just had the WORST check out experience. One of the receptionist (that Chinese speaking female Asian) whom just demonstrate zero hospitality which is even worser than the staff of a... More 

Helpful?
2 Thank Seth6212
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Dear Guest, I have reviewed your feedback and agree this is not to our usual standards and I will address this issue with the team at Alpha Sovereign, particularly the person mentioned. My personal thanks for providing us with this valuable feedback. Kind Regards, Alpha Sovereign Hotel More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Flavours Restaurant
Flavours Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Alpha Sovereign Hotel Gold Coast (formerly Australis Sovereign) is just the place to stay for a quiet retreat in Surfers Paradise, while still having easy access to beaches, shopping, dining and attractions. Situated on the Broadbeach side of Surfers Paradise, you can enjoy the best the area has to offer by day or night but swiftly escape the hustle and bustle when you arrive back at the hotel. Alpha Sovereign features mid-rise twin towers with a wide range of contemporary hotel rooms and suites - most with balconies overlooking the Gold Coast Hinterland, the hotel complex and pool, or Surfers Paradise skyline with ocean behind. Arrive to a bright and breezy lobby and reception area that flows through to Flavours Restaurant and bar. Flavours offers a relaxing alfresco terrace where guests can enjoy a delicious meal, catch up for a drink or kick back for some quiet reading time. The intimate lagoon pool and spa is surrounded by lush tropical gardens and shady pockets to relax in. Or soak up the sun on poolside lounges, just a few steps from Flavours bar to order a drink or snack. For the kids, the pool has a shallow sandy area, ideal for a splashing and water fun. Alpha Sovereign Hotel also has a games room with video games, board games and other indoor activities for children. ... more   less 

Additional Information about Alpha Sovereign Hotel

Address: 138 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Australis Sovereign Hotel)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $80 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpha Sovereign Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Australis Sovereign Surfers Paradise
Australis Sovereign Hotel
Surfers Paradise Australis Sovereign
Alpha Sovereign Hotel Gold Coast/Surfers Paradise
Hotel Style:
#10 Business Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
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