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Paradise Island Resort

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98 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Tokoroa, New Zealand
Reviewed 1 week ago via mobile

Check in was great! Right up until i needed to pay a $200 bond that would be released on departure....8 hours later & a flight back to NZ & the money isn't back in my account. The room was grotty but I was too tired to deal with it! The bathroom didn't even have a rubbish bin & the shower...

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Thank Roamer72
Brisbane, Australia
Reviewed 2 weeks ago

Stay for two nights recently and whilst I can see where some of the bad review are coming from, we found PIR to be pretty good. Things didn't start brilliantly though. The first room we were allocated was not good. very run down and old. The air conditioner rattled and sounded like it was a jet taking off.. Quick phone...

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Thank Rodreview
Reviewed 2 weeks ago via mobile

The location was good small walk to town. Check in guys we're friendly. Room was run down and beat up the door to our room looked like someone had previous smashed it down and they glued it back together. Breakfast was the worst breakfast I have had in hotel history and the girl in the breakfast area so rude! You...

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Thank Abbyfryer
Gold Coast, Australia
Reviewed 4 weeks ago via mobile

horrible staff but Amanda & the Cleaners I think the Manager REFUSED TO GIVE ME HIS NAME!the Australian speaking Multi lingual( spell check) oh somRUDE & ROBOTIC, Amanda is absolutely delightful, but does ALL the work, the tall guy laughed on check in, but did not smoke again in approx 4 days, it a Saturday in Surfers & I get...

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Thank battlek2017
Management response:

Good Afternoon, My apologises for your terribly disappointing experience at PIR. I have started today as the New General Manager and unfortunately can't change what has already happened but I can assure you that this will not happen again. Hopefully you will give us another opportunity to exceed your customer service expectations. Darryl McAlister General Manager

Brisbane, Australia
Reviewed January 25, 2017

We stayed for 2 nights in a hotel room. Check in was easy & staff were friendly. Free car parking under cover. While the outside of the building & pool area were well maintained, we was disappointed with our room. Although there were cups, glasses & teaspoons provided, it would have been nice to have some plates or bowels or...

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2Thank Karen T
Management response:

Good Afternoon Karen, Thank you for your review. I am glad that your you found the staff friendly. My apologies in regards to the cleaning and I will address this with the Housekeeping team. All our units are individually owned and therefore are furnished and fitted out by each individual owner. We are working towards having a standardised package to...

Mumbai (Bombay), India
Reviewed January 15, 2017

We stayed here in January 2017 and we chose this coz if its location and price. For the price this is a value for money. We had booked one of the biggest rooms available here and it was good enough considering the price we paid. The Cafe - ReAD is excellent. Their Toast & Coffee Deal, Chicken sandwich and everything...

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1Thank Rohi1010
Reviewed January 14, 2017 via mobile

Awful it needs to be pulled down & rebuilt & they need to employ cleaner's that can clean as we had to clean our apartment before we used it & that was after we asked to be moved. We couldn't use the pool on one of the hottest days as they decided to put chemicals in, air-conditioning didn't work we...

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1Thank Sarah C
Reviewed January 11, 2017 via mobile

I received great customer service over the phone till we arrived at the resort and through out our stay. Staff is very friendly and great customer service Customer service is a big thing for me. As far as the rooms: a/c didnt work, well that was before we had to manually turn it on from the unit this was three...

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2Thank Jael M
Brisbane, Australia
Reviewed January 1, 2017 via mobile

The location is great-close to Cavill ave in surfers paradise, close to shops, cafes and restaurants. The facilities are fun and enjoyable-tennis court, barbecue area, pool with outdoor spa and lots of sun lounges and heaps of shade at certain times of the day. The actual accommodation though was a huge disappointment and did not match up with the website,...

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3Thank SandyCinOZ
Greater Sydney, Australia
Reviewed December 31, 2016

A Great place to stay, close to Surfers Paradise, yes it is very convenient and the apartments are clean with free undercover parking. It has a reasonable size balcony, fully functioning kitchen, including washing machine and clothes dryer and a comfortable bed. The swimming pool, gym and steam room is also available

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2Thank Colink2209
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Paradise Island Resort is your island resort in the heart of Surfers Paradise!!Located only a few minutes walk to the golden sands of Surfers Paradise beach and the glamour and fun of the centre of town, Paradise Island Resort has the perfect location for your holiday to paradise!Our 3 ½ star island resort offers the perfect opportunity for the holiday that has it all- from relaxing by the heated resort pool to having a workout on our tennis court or in our gym, our facilities on offer are similar to many 5 star resorts- but without the 5 star price tag! ... more   less 

Additional Information about Paradise Island Resort

Address: Paradise Island Resort 1 Paradise Island, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $66 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Paradise Island Resort 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Paradise Island Hotel Surfers Paradise
Paradise Island Resort Gold Coast/Surfers Paradise
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Questions & Answers

Questions? Get answers from Paradise Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose room at top level to get better views. River view is better and they have barbecue also if you wish to do so.”
 of 5 bubbles Rohi1010, Jan 15, 2017 | Read review
“There are rooms overlooking the river”
 of 5 bubbles Colink2209, Dec 31, 2016 | Read review
“Room overlooking Canal is perfect.”
 of 5 bubbles janelU7984JN, Jun 18, 2016 | Read review
“try to get a room with water views or you will be looking at a car park. Rooms with water views although smell of muddy water at least have a pretty view.”
 of 5 bubbles deane727, Apr 29, 2016 | Read review
“Top floor ,garden view is the best value from memory”
 of 5 bubbles ProViper, Dec 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question