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Crowne Plaza Surfers Paradise

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Traveler (898)
Room & Suite (488)
Traveler (898)
Room & Suite (488)
Dining (60)
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor4%
  • Terrible3%
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise.
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Property amenities
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair access
Dry Cleaning
Meeting Rooms
Hot Tub
Show more
Room features
Family Rooms
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Classic
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Up to 35% off your stay
Hotel deals
Location
Full view
Contact
2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Getting there
Gold Coast Airport11 mi
Brisbane Intl Airport47 mi
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Reviews (1,843)
Filter reviews
1,770 results
Traveler rating
655
741
258
65
51
Traveler type
Time of year
LanguageEnglish
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655
741
258
65
51
Show reviews that mention
All reviews gold tower revolving restaurant four winds relish restaurant main tower spa bath room service buffet breakfast tram stop corner room king room large bathroom top floor an upgrade ocean view bit dated pacific fair
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1 - 5 of 1,770 reviews
Reviewed 3 days ago

We chose this hotel as we are IHG platinum member and nearly always our first choice and was close to a function that we were attending. The hotel is getting older, but clean and tidy, however our room had thread bare carpet, mould in an...More

Thank Memphis_11
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded yesterday

Dear Memphis_11, We'd like to firstly extend a warm thank you for being an IHG Rewards Club Member, but furthermore, thank you for providing a review and giving feedback to your stay with Crowne Plaza Surfers Paradise. Early December, the hotel will complete a soft...More

Hotel's Favorite
Reviewed September 8, 2018

Spent a week here in a 1 bedroom apartment int he Gold Tower. Although the decor of the Gold Tower rooms is a bit dated, the views from this room made up for that. I had a corner room with 270 degree views of ocean,...More

1  Thank 678simoned678
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded September 11, 2018

Dear simone d, Thank you for taking time to share your review. We hope you will visit us again on your next trip to the Gold Coast. Kind regards, Romeo Manager on Duty

Reviewed 2 weeks ago via mobile

Went to the Crown Plaza in Surfers Paradise and we were not disappointed. Our room was fantastic with an ocean view very large and comfortable. It was extremely clean also. Cannot praise the staff enough for all their help checking in. We received a free...More

2  Thank Antoinette O
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 2 weeks ago

Dear Antoinette O, Thank you for taking time to share your review. We are happy to read that you had a good time staying with us. We pride ourselves on great service and to read your comments made us proud! We look forward to welcoming...More

Reviewed 2 weeks ago via mobile

I spent 6 nights there in standard room with breakfast purchased. Room was dusty, floor hasn't been vacuumed as I found a hair pin on a carpet. And all of my stay they didn't vacuum carpet at all. Bathroom wasn't clean enough, soap scum on...More

1  Thank NuiT_13
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 2 weeks ago

Hi Nui T, We are delighted to hear your sentiments in regards to our staff's level of service and buffet breakfast, two aspects of our hotel we pride ourselves greatly in. Although, in regards to the cleanliness, we're regretful that you've experienced this during your...More

Reviewed 2 weeks ago via mobile

Hot water system in the room was broken - could only get boiling hot water. Smelly toilet with no ventilation but otherwise the place was lovely. And it was advertised as 200m from the beach but was actually approximately an 800m walk.More

Thank Oscarsmith7
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 2 weeks ago

Dear OscardaPadre, We apologise for the issue in regards to our hot water system during your stay. We try to resolve any issues that is brought to our attention as soon as we can. Our team is always available to assist guests with any concerns...More

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Questions & Answers
Ask a question
Katie P
May 19, 2018|
AnswerShow all 5 answers
Response from SarahWatsonIHG | Property representative |
Hi Katie, we have a large heated outdoor resort-style pool however we don't have an indoor pool. The average daytime high in August is 22 degrees :) We hope you enjoy your stay and feel free to reach out with any further... More
0
Votes
Divya V
January 12, 2018|
AnswerShow all 12 answers
Response from snowflake0 | Reviewed this property |
We were charged $15 per night. You get a flimsy little piece of paper that you have to put in the machine when you come and go. We stayed 5 nights and the paper barely lasted the 5 nights. When we queried the cost we were... More
2
Votes
Vy N
November 16, 2017|
AnswerShow all 2 answers
Response from SarahWatsonIHG | Property representative |
Hi Vy N, There is usually an option on Booking for ocean view however that may be booked out. Please follow the 'Book Now' button in the right hand corner of our website. Here you are able to select all room types and views... More
0
Votes
Room Tips
"Don't stay here"
Memphis_11
3 days ago
Read review
"Ask for higher level room."
158christinej
4 weeks ago
Read review
"Ocean view the best"
949SusanS
Oct 13, 2018
Read review
"Ask for ocean view room. They gave us the gold tower but cant tell the difference from other tower."
157ankitaj
Oct 1, 2018
Read review
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PRICE RANGE
$103 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza surfers paradise hotel surfers paradisesurfers paradise crowne plaza
FORMERLY KNOWN AS
Parkroyal
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
374
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