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Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
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980 Reviews from our TripAdvisor Community

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Showing 938: English reviews
New Delhi, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed today NEW via mobile

I stayed in this hotel on 29th July for a night. The hotel has a lovely ambience and grand lobby. At the reception Alex promptly checked us in and also upgraded us to King Deluxe room. While Ethan graciously offered us late checkout and complimentary wifi. We reciprocated in becoming IHG group member. Did not try the breakfast. Parking was... More 

Helpful?
Thank Peripatetic_Farrukh
Brisbane, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent two nights here last weekend. We had a king deluxe room which was lovely. Ocean views between the buildings. Room included a spa bath. There was a complimentary bottle of wine for my birthday, which was a nice touch. We got a deal on a buffet breakfast for two. Breakfast was OK. Not great, not terrible. Would I... More 

Helpful?
Thank aljomisaza
Duty M, Front Office Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello aljomisaza, Thank you for sharing your feedback with us directly, I am so happy to hear you enjoyed our spectacular oceanview rooms and please rest assure I will pass along your feedback regarding your breakfast to my Executive Chef. We look forward to welcoming you back soon. Warm regards, Danielle More 

Coleraine, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is well placed to explore the area. Underground parking charged at $15 per day for guests. Hotel has a bar serving bar food to the back of the hotel which is good for snacks. The hotel backs onto Broadbeach which i thought was much nicer area than the busier Surfers. However, you are only a short drive or tram... More 

Helpful?
Thank bluedawggy
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Bluedawggy, Thank you for taking the time to share a review with us and other travelers. I am happy to see you enjoyed so much about your stay, and found the hotel to be in a good location with easy access to Surfers Paradise and Broadbeach. Our Concierge are more than happy to assist all of our guests, so... More 

Brisbane, Australia
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for one night in the Gold tower in an oceanfront spa king suite. The gold tower is a bit of a walk from the main reception. The room is large, and clean, and the view is of course fantastic. room service is prompt and very good also. The only downside for me is that breakfast was absolutely packed... More 

Helpful?
Thank Vixster66
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Vixster66, Thank you for your review. We appreciate you choosing to stay with us when you were last on the Gold Coast, and I am happy to hear that you found our rooms large, clean and the bed comfortable. Please be assured that your feedback has been taken on board and shared with our Hotel Management Team, as anything... More 

Brisbane, Australia
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel offers stunning views of both the beaches and out over the city. It is located in a prime location within walking distances to everything you could need or want. The rooms are amazing clean, modern and well furnished and you would be hard pressed to find anything else at this quality and price. Recommend this as the place... More 

Helpful?
Thank LiveToEatToLive
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear LiveToEatToLive, Thank you for your wonderful review. I am happy to see you enjoyed your stay with us and found our location to your liking, along with our clean rooms! We very much appreciate your recommendation and look forward to having you back with us next time you are on the Gold Coast. Warm regards, Cameron B Manager on... More 

Brisbane Region, Australia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Crowne Plaza Gold Tower Saturday night, we booked 2 rooms. Great place to stay, rooms very clean and very roomy.Bed was very comfy and pillows. Reception staff amazing very helpful and very efficient, nothing is out of their reach to make you're stay a perfect one. Had breakfast in the Revolving Restaurant 26th floor and it was... More 

Helpful?
Thank MLP4020
Andrea B, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear MLP4020, Thank you for your lovely review. It's great to hear you thoroughly enjoyed your stay with us! I'll be sure to pass your kind words on to the rest of the team. Thank you for choosing Crowne Plaza Surfers Paradise and we look forward to welcoming you back soon! Warm regards, Andrea Digital Marketing Executive More 

Elanora, Australia
Level Contributor
104 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well for a special occasion we booked a Seafood Indulgence Package for a weekend and what a fabulous weekend it was .The service at the Crowne Plaza was what you would expect of a top quality hotel, and the Four Winds Restaurant was just wonderful , breakfast in the morning at Rileys , was superb , and if you left... More 

Helpful?
2 Thank John A
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear John & Gina, Thank you for taking the time to leave such a detailed review and sharing it with other travelers. I am delighted to see you enjoyed your weekend with us on the Seafood Indulgence Package and all it's inclusions like the buffet dinner and breakfast. We indeed do have paid parking for our in-house guests -this is... More 

Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I like this hotel because of few things. First location between congress Center and city Center. You can buy daily tram ticket and you are perfect conection within few minutes. Beach is Just Two block away. What i like more are rooms. All facing to ocean and they are big with balcony. Staff is very helpful. I felt like really... More 

Helpful?
Thank Agnieszka s
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Agnieszka s Thank you for your review. We are happy that you enjoyed your stay with us. We are lucky to be in a beautiful location and are pleased that both our rooms and staff complimented this. We hope to welcome you back soon. Kind regards Joseph R Manager on Duty More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is old and very accessible from public transportation. It's just three stops from Cavill St. and two stops to bus station for airport. The staff was professional, friendly and helpful. The wifi was slow (complimentary if you are IHG member).

Helpful?
Thank Rong-En F
Andrea B, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Rong-En F, Thank you for your review. I'm glad to hear you found our staff professional and friendly. I'll be sure to pass you kind words on to the rest of the team. The G:Link tram stop on our doorstop is very convenient isn't it! We hope to welcome you back next time you visit the Gold Coast. Kind... More 

Qld
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the Stay,Park and Eat package direct with Crowne Plaza. Good room with a view to the ocean even though we were only on the 6th floor. Breakfast was included in the deal and was a very good buffet. Second morning we had omelettes and that kept us going most of the day. Loved that you could get a... More 

Helpful?
Thank kochie4421
Duty M, Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Kochie4421 Thank you for your review. We are pleased that you liked your room and view, and also the buffet breakfast. The included barista coffee is a great way to start the day. It is disappointing that your dinner at the Four Winds Restaurant was not to its usual standard and your House Keeping service was later than you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $106 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Hotel Style:
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#5 Luxury Hotel in Surfers Paradise
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