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Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
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1,097 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
Newcastle, Australia
Reviewed yesterday NEWvia mobile

I know it seems meaningless but the linen in this hotel is outstanding! The towels and washers and bedding is so so soft. Great bathroom too. Nice and close to the beach, walking distance to Surfers and Broadbeach. We stayed here and visited the Gold Coast Food and Wine Expo at the Convention Centre. We walked there- it took 15-20...

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Helpful?
1Thank CarlyLovesCoffee
Chicago
Reviewed 4 days ago NEWvia mobile

The Crowne Plaza is a bit quieter than many of the other gold coast options. A little further away from the noise and crowds of Cavill, which is good or bad depending on what you want. Views can be spectacular from the rooms, and restaurants are good if a bit pricey. The G:Link is right in front of the hotel...

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Helpful?
Thank David P
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello David P, Thank you for your review. We are pleased you enjoyed your stay and look forward to welcoming you back again in the future. Kind regards Joseph R - Manager on Duty

Sydney, Australia
Reviewed 6 days ago NEW

I booked Executive Ocean King room and they gave me room 2101 which although very dated was comfortable and very large.The biggest winner with this hotel is all the rooms have balconies - I hate being in a room without the ability to open a window and I was so happy to have a balcony to let the fresh air...

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Helpful?
Thank roosterman2016
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Hi roosterman2016, Thank you for your review. We are glad you enjoyed your stay with us and found the room comfortable. We are very happy to read you would choose to stay with us again. We look forward to welcoming you back! Kind regards, Amy - Digital Marketing Executive

Strathfield, Australia
Reviewed 1 week ago NEW

Stayed here from 27/12-30/12 and the room, view, pool was fantastic, all staff were friendly and special mention to Riki at Concierge made our stay memorable and I won't forget his recommendation and suggestions. Front Desk were responsive to additional needs e.g when we requested more pillows. Restaurant 360 dining, good variety at buffet and well replenished. Pools - pool...

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Helpful?
Thank donnaschiu
Duty M, Front Office Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello donnaschiu, Thank you for providing us with the gift of feedback! I was so delighted to hear you enjoyed your stay and in particular the service you received from one of my team! I hope we can welcome you back soon! Warm regards, Danielle Reception Manager

Brisbane Region, Australia
Reviewed 1 week ago NEWvia mobile

It's always lovely to stay here... Most rooms you get a glimpse of the ocean... Buffet breakfast is amazing... Pool is great... Staff are friendly and helpful... Downside having to pay to park underneath but I will add that seems to be more vacant spots so maybe people were parking there and walking to the beach...

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Helpful?
Thank Ripper_Family
Duty M, Front Office Manager at Crowne Plaza Surfers Paradise, responded to this review

Hello Ripper_Family, Thank you for sharing your feedback with us regarding your recent stay, I am so happy to hear you enjoyed your stay and in particular our buffet breakfast, pool and staff! I do hope we can see you again soon! Warmest regards, Danielle Reception Manager

Surfers Paradise, Australia
Reviewed 1 week ago

I have stayed at the Crowne Plaza quite a few times and it is always impeccably clean and reliable. The Gold Tower suites are excellent value. It is always important to me the level of cleanliness in a hotel and the decor and lighting and attention to detail on the rooms is always of excellent standard. The beds are midway...

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Helpful?
Thank Tash K
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Tash K, Thank you for your review. We are happy to read you enjoyed your stay with us. We thank you for your loyalty and for sharing your experience with us. We look forward to welcoming you back again soon. Kind regards, Amy - Digital Marketing Executive

Batemans Bay, Australia
Reviewed 1 week ago

We booked the Crown Plaza for Christmas Dinner . We booked in August when it was first advertised and got a $20 discount each . The Dinner was advertised as a 3 hour , all you can eat buffet with a Premium Drinks package. We arrived at Midday and were shown to our seats . They were a round table...

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Helpful?
Thank David P
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear David P, Thanks for your review and for celebrating Christmas with us. We are very happy to read you had a great experience and enjoyed the service, food and value. Thank you for your recommendation. Kind regards, Amy - Digital Marketing Executive

Wollongbar, Australia
Reviewed 1 week ago

Thank you again Crowne Plaza for giving us exactly what we wanted.. I stayed with my 2 children and stayed in a twin room. The beds are perfect for a family. On entering the room I ordered a harder pillow and that was promptly delivered. My son (12) loved the sleep spray at night, he thought it was such a...

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Helpful?
Thank familyodermatt
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello familyodermatt, Thank you very much for your review, I am pleased you enjoyed your stay with us. It is great to hear you son liked the sleep mist, we think it a great help when sleeping. We look forward to welcoming you back, Kind regards Joseph R - Manager on Duty

Reviewed 1 week ago via mobile

Stayed for 4 nights and the staff were very helpful and friendly. The room was big and spacious with a good sized bathroom and a small balcony. It's a good location, right on the main road so easy to get a bus or tram or it's about a 25min walk upto surfers paradise.

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Helpful?
Thank Binga81
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello Binga81, Thank you for your review. I am please you found the staff to be friendly and helpful and enjoyed our location. We hope you can visit us again soon. Kind regards Joseph R - Manager on Duty

Reviewed 1 week ago via mobile

We stay in surfers paradise regularly and we had a 2 night stay here over the Xmas.I booked a standard room however they gave us a superior room.We travel a lot and stay in a lot of hotels that would be a lot cheaper than this one! For what we paid I couldn't get over how unclean the room was!!Dust...

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Helpful?
1Thank Elaine F
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this review

Dear Elaine F, Thank you for the feedback and sincere apologies for the sub-standard experience from your recent stay. I am working with our housekeeping team to rectify this poor performance as it is definitely not a reflection of our high standards. Please do not hesitate to contact me directly so I may talk you through all our remedial actions....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $102 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#5 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Surfers Paradise staff and other travelers.
16 questions
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Glasgow
Melbourne
2 months ago
Greater Sydney, Australia
Sydney, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2101 excellent view”
  • bath
  • view
  • room
  • shower
  • view
 of 5 bubbles roosterman2016, 6 days ago | Read review
“corner rooms for bigger view”
 of 5 bubbles donnaschiu, 1 week ago | Read review
“Ask for a King Size Bed with an Ocean View in the Gold Tower!”
 of 5 bubbles 973tashk, 1 week ago | Read review
“Ask for beach views”
 of 5 bubbles 725terryl, 3 weeks ago | Read review
“Corner room was a little more expensive but worth it for the view and room size”
 of 5 bubbles BrianneMaree, Dec 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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