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Genesis Apartments

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Genesis Apartments
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86 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Reviewed 6 days ago NEWvia mobile

Recently booked two three bedroom apartments for 10 people. Positives - Friendly customer service - Heated pool - Well equiped gym (no aircon though) - Modern reception and facilities - Rooms self contained with good amount of kitchenware (good for weeklong stays) Negatives - Rooms were located on different levels considering booking was made as a group - $300 security...

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Helpful?
Thank Lozihope
Wagga Wagga, Australia
Reviewed December 15, 2016

Checking in was a bit of an ordeal. We had to pay upfront in full for the stay. The apartment itself had a great view but there was only A/C in main room, neither bedroom had any so the sleep was difficult. The internet was minimal and slow. TV had a very limited choice. There was no cleaning service unless...

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Helpful?
Thank Brigitte B
Julie R, Manager at Genesis Apartments, responded to this review

Dear Brigitte, Thank you for your feedback. We are continually striving to improve our complex and service so it is all greatly appreciated. We are sorry you feel you shouldn't have to pay up front however being fully self-contained apartments, I'm sure you will find that you will always be asked to pay up front. Most of our 2-bedroom apartments...

Reviewed November 12, 2016 via mobile

Awesome hotel. Stayed at numerous hotels at the Gold Coast at surfers and broach beach and this is the best hotel yet. Had a 3 bedroom refurbished and also a 3 bedroom normal and both were excellent. Everything needed for a hotel for any kind of stay. Extremely kind managers that will help out with anything they can without a...

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Helpful?
Thank Lachlan O
Julie R, Manager at Genesis Apartments, responded to this review

Dear Lachlan, Thank you for taking the time in writing your review it is greatly appreciated. We are so glad you enjoyed your stay and liked both your apartments. Thank you for your kind words about Brad and myself and we do hope we will see you back again in the future. Thank you Julie

Reviewed October 29, 2016 via mobile

Recently decided to have our holiday in Surfers Paradise again and chose the Genesis Apartments this time because of the good reviews. We had 10 days here and our unit (room 35 on the 11th floor) was very comfortable. We had great views of the ocean and to the northern end of Surfers. Unit was spacious and bedrooms a good...

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Helpful?
Thank Peter M
Julie R, Manager at Genesis Apartments, responded to this review

Dear Peter, Thank you for taking the time to write a review it is greatly appreciated. We agree unit 35 is a lovely apartment with great views. It is good being just out of the hustle and bustle of surfers however close enough to walk to everything. Thank you for your kind words about Brad and myself and it was...

Sydney, New South Wales, Australia
Reviewed October 12, 2016

We recently returned for our second stay at Genesis Apartments. Once again we were delighted with all that Genesis Apartments had to offer. Our apartment was very spacious, comfortably accomodating our family of five. It had ample living room and a massive balcony with ocean views. It was very clean and well maintained. The heated pool allowed the kids to...

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Helpful?
Thank Anne P
Julie R, Manager at Genesis Apartments, responded to this review

Dear Anne, Thank you for taking the time to write a review it is greatly appreciated. Brad and I are glad you enjoyed your initial stay with us and chose to come back again. It is great to have so many return customers who enjoy the apartments and facilities. Thank you for your kind words and we hope to see...

Caulfield, Australia
Reviewed September 25, 2016

Genesis, a great place for a holiday, 6 adults stayed on the 12th floor. Unit was vey clean & tidy with sweeping views of the beach from the lounge & balcony. The 3 bedrooms all had views over the hinterland. Great facilities, BBQ area, 2 pools, half court tennis & a games room. Managers Julie & Brad were terrific and...

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Thank 1966saints
Julie R, Manager at Genesis Apartments, responded to this review

Dear Phil, We are so glad you and your family enjoyed your stay at Genesis. If was a pleasure having you all stay with us and we enjoyed getting to know you all. Thank you for your kind words and it is always great to see families enjoying all the facilities. We're glad you enjoyed your apartment and hopefully you...

Reviewed August 6, 2016

Very spacious apartment with fantastic views. Pool and spa were a favourite treat in the middle of winter. Whole family were at home here and did not want to leave. The kids are asking when we can visit again. Helpful and very friendly staff. Can't wait to come back.

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Thank Angie G
Julie R, Manager at Genesis Apartments, responded to this review

Dear Angie, Thank you so much for your response and kind words. We're glad you enjoyed the warmth of the pool and spa now that the weather is a bit cooler. We agree the apartments are very spacious and have great views. Tell the kids they are welcome back any time and we hope to see you all again soon....

Motueka
Reviewed July 20, 2016

We recently stayed with extended family, booking 5 units for a week. All units had wonderful views of the beach and were clean, comfortable and very spacious. As each apartment was individually owned the standard of modernisation varied. The heated pool area is lovely and was well used by us. It was nice to have a spa pool attached to...

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Thank Jill H
Julie R, Manager at Genesis Apartments, responded to this review

Dear Jill, Thank you for your review. It is greatly appreciated when people take the time to write a review. It was lovely having yourself and your family stay with us and we are glad you enjoyed all our facilities. We agree the units all have great views of the beach and are very spacious, clean and comfortable. As you...

Reviewed July 4, 2016

we stayed there for 5 nights during State of Origin week. We booked 2 apartments for a group of 11 guys. The rooms and beds were very accommodating considering our group of guys were very tall and big in size. The owners Brad and Julie were great on tips for local visits. Short walk to Surfers main drag about 10mins...

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Helpful?
Thank Shirley A
Julie R, Manager at Genesis Apartments, responded to this review

Dear Shirley, Thank you for taking the time to write a review. We're glad you found the rooms to accommodate your needs and that they were very clean. I'm happy you enjoyed your stay with us and found our apartments centrally located. We look forward to seeing you all back again in the future as you were all a pleasure...

Reviewed June 29, 2016 via mobile

Booked for 5 nights.. The rooms were big and clean.. Beds were nice and big considering we had a few boys that were massive... Reception and owners Brad and Julie were always smiley helpful and very accommodating..would definitely book again as this is second time I have stayed there... All 12 boys said that they would be back with their...

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Thank sanitelea
Julie R, Manager at Genesis Apartments, responded to this review

Dear Ben, Thank you so much for taking the time to write a review it is greatly appreciated. Brad and I would like to say it was a pleasure having you all stay with us and we would be more than happy for you to come back as a group or with your families. We're glad you found the rooms...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Our 4 star resort has spacious two and three bedroom self contained apartments with two bathrooms, dishwasher, washing machine, clothes dryer, large balconies and ocean views (floors 4 - 16). Located 100 metres to a patrolled beach and a short stroll to Cavill Avenue, the heart of Surfers Paradise renown for shopping, restaurants and night life. The resort has two swimming pools, heated spa, games room, gym, sauna, covered barbeque area, and secure underground parking. ... more   less 

Additional Information about Genesis Apartments

Address: 2981 Surfers Paradise Bvd | Corner of Surfers Paradise Blvd and Markwell Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $137 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Genesis Apartments 3.5*
Number of rooms: 14
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Also Known As:
Genesis Apartments Hotel Surfers Paradise
Genesis Apartments Gold Coast/Surfers Paradise
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Questions & Answers

Questions? Get answers from Genesis Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher the better. There was traffic noise even though we were on the 12th floor.”
 of 5 bubbles JillH241, Jul 20, 2016 | Read review
“ring direct to find what available rooms”
 of 5 bubbles chappojd2, May 18, 2016 | Read review
“Unit 39, 12th Floor, Large 3 bedroom unit, great views”
 of 5 bubbles Philby2511, May 7, 2016 | Read review
“Be specific on the room that you want and make sure that they specify”
 of 5 bubbles Umesh53, Dec 28, 2015 | Read review
“any room with a sea view is great”
 of 5 bubbles Josheta, Dec 10, 2015 | Read review
5 of 5
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