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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Showing 1,129: English reviews
Newcastle, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Purchased a spa suite for a reasonable price on Wotif. Stayed in rm2002. Slight smell of cigarettes smell in the room. That didn't bother me as the rest of the room was well presented and very clean. The location being on the north west corner was ideal for views for the nothern skyline, beach and hinterland. Three massive windows that... More 

Helpful?
Thank Ketch86
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your review. We hope that you enjoyed your time with us and we apologise for the unwanted smell in the room. Our team would have been more than happy to attend to this during your stay, but we will be sure to address your concerns immediately. Our spa menu can be found at the spa... More 

Seattle, Washington
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is really nice and updated. Bed was comfortable and clean. The hotel was really close to the beach and close to shops and restaurants. The only thing I didn't like was the pricey WIFI. Staff were nice and accommodating. The hotel was also right next door to the sky view look out and the tram station .

Helpful?
Thank Byroenius
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we will be sure to pass your praises on to our wonderful team. We look forward to seeing you again soon. More 

Bellara
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This stay was for myself and 2 children aged 13 and 2. The room was sufficient for overnight stay, beds were comfortable and warm. The pool areas were very nice, my daughter will swim at any time of year. The games room is a nice touch...we spent some time in there. The shower has good water pressure, however, an investment... More 

Helpful?
1 Thank Rebecca N
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Rebecca, Thank you for your review and feedback. We hope that you enjoyed your stay with us and we will be sure to address your concerns regarding the buffet. Many of our guests commend the wonderful dining options available and we apologise that your experience was not the same. We will be sure to pass your praises on to... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The beds were comfortable and the location is great. Though I must say the food at the walrus social house café was a little pricey.(but delicious) No free WiFi and the prices for it weren't cheap. Service was ok During the two nights we stayed, we enjoyed it mostly and if given the choice, We will consider to stay in... More 

Helpful?
1 Thank TAK KEUNG C
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we look forward to welcoming you back to our hotel very soon. More 

Greensborough, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

Returned to somewhere familiar that I had stayed two years prior. Surprised with the changes with a café in the foyer now and changes to the wine bar area, the pool area had also changed with the removal of the spa.

Helpful?
Thank el064
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, Thank you for your review. We hope that you enjoyed our most recent renovations and we look forward to seeing you again soon. More 

Shellharbour, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When this holiday was over, I knew that I had never done anything as exciting or as entertaining as that before. I got to get right up close and in contact with my favourite animal for the first time, had the ultimate freedom, went to some great fun places and just had fun. And when I'm ready to, I'll go... More 

Helpful?
Thank malcolmsnakes
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi there, We are very pleased to hear that your holiday was a most enjoyable one and we hope that our team were able to make your stay as comfortable as possible. Thank you for your feedback and we look forward to seeing you again soon. More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We were only here for a quick stop over one night. The staff seemed very helpful. The room had a lovely view over the beach between buildings. Great location, close to the beach and shops. Bathrooms looked a little tired. Didn't use the pools but there were two, giving great options to catch the sun.

Helpful?
Thank Irena B
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Irena, Thank you for your review. We hope that you enjoyed your time with us and we look forward to having you stay with us again. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Had a wonderful stay in this hotel. The rooms are great which made our stay really comfy and would really recommend to everyone. The location is near to the beach just 10 minutes walk and also near to commercial sites. The concierge is fantastic. They are very polite and nice. I will defintely come back.

Helpful?
Thank Katrina L
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Katrina, Thank you for your review. We are so pleased to hear that you enjoyed your time with us and we will be sure to pass your praises on to our wonderful team. We look forward to seeing you again soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The location is the best you will get in surfers paradise. Surfers paradise tram stop is right at the door. Good parking great rooms and service from all of the staff. We always stay here in our regular trips to the goldie. The walrus bar happy hour is really good as well.

Helpful?
Thank David S
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi David, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we look forward to seeing you again soon. More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed for 5 days and when you first walk through the doors its like "Wow what a good place this is. The staff were very helpful, specially when I lost my phone on the first day. Through their tireless efforts I managed to get it back. The views are magnificent on the 17th floor where I was and you... More 

Helpful?
1 Thank Andrew G
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Andrew, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we will be sure to pass your praises on to our wonderful team. We look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $94 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
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