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Mantra Sun City

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Mantra Sun City
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1,262 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
Gold Coast, Australia
Reviewed yesterday NEW

old rooms but if you ask there are some that have been refurbished... we stayed in unit 308A and the furniture was very worn and the lounge stunk of BO... not nice... overall the pool area is fantastic and the kids loved it. they don't open for lunch which is a shame for relaxing by the pool and not having...

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Helpful?
Thank Nicky U
Johor Bahru, Malaysia
Reviewed yesterday NEW

The hotel stay is value for money, good location and convenient for all access for transportation. 5 star to all the team members , especially the front desk team members. We will definitely come back and stay in this hotel and recommend to our friend about this wonderful hotel.

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Thank cheong807
Reviewed 2 days ago NEWvia mobile

We have been to this hotel three times and hands down our favourite. The views are always awesome. The pools are just beautiful slides are a big bonus . The Aztec themes are just amazing and I'm in awe every time I go there . My husband and three kids totally love this place and always recommend to my family...

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Thank Lisa E
Adelaide, Australia
Reviewed 2 days ago NEW

After 3 room changes due to the disgusting state of the initial rooms in general the staff were unhelpful . We finally spoke to duty manager Melissa who was shocked at the state of the rooms we'd been given. A lamp had bare wires showing and the hairdryer was so old it set on fire when I used it

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Thank L8288DBsteves
Greater Sydney, Australia
Reviewed 2 days ago NEW

There were a number of us staying for a wedding. Without exception the entire group had very good and very bad service - still a good family venue - but they have probably seen the last of me! The kitchens in units could be better but the rest of the unit was good.

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Thank 946vickiw
Greater Melbourne, Australia
Reviewed 2 days ago NEW

Enjoyed my holiday Gold Coast is very nice and clean and all the workers are very nice and helpful could not have aske for a better experience on holiday and I thank you very much and can't wait to return

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Thank Asmhish
Bunbury, Australia
Reviewed 2 days ago NEW

Very impressed with the sevice. The 2 bedroom apartment was superb. Especially for the price. The young lady (a trainee) that served us deserves a payrise. My son loved the pool area. The waitress in your restaurant was very friendly. All in all i have no complaints and will recommend you to colleagues

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Helpful?
Thank gregdG5220XA
Management response:

Dear gregdG5220XA, Thank you for your lovely review from your stay with us at Mantra Sun City. I am pleased to read that you found the 2 bedroom apartment superb for your stay but more so that you found the service to be outstanding from Maddy, our young trainee. We look forward to welcoming you back to the resort soon....

Brisbane, Australia
Reviewed 2 days ago NEW

Good building and good size rooms in a great central location. The stay could have been better as I was not thrilled with the customer service skills of the desk clerk when checking in and I found myself regretting booking this venue after I parked my car and found the car park lifts roped off and I had to drag...

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Helpful?
Thank scott772
Management response:

Dear scott772, I am sorry to hear that your initial impression of the resort was not exceptional, like we would have hoped. As you mentioned we do have unavoidable works being complete at the moment by the body corporate on the B2 car park level to improve the resort facilities, I do apologise this has impacted your initial impression as...

Sydney, Australia
Reviewed 3 days ago NEW

Great property to stay at - facilities were great and used well by both adults and kids. Loved the pools. Room was spacious and clean. Close walk to Cavill Ave and tram stop right in front of hotel. Friendly and helpful staff.

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Helpful?
Thank tanyah88
Management response:

Dear tanyah88, Thank you for taking the time to provide feedback on your stay with us. I am pleased to hear you and your family enjoyed your stay and will gladly pass your feedback along to the team. We look forward to your next stay. Best regards, Luke Shore Mantra Sun City Front Office Manager

Ballina, Australia
Reviewed 3 days ago NEW

Our weekend on the Gold Coast was made even better by the amazingly helpful and friendly staff at the mantra sun city staff. Great room great pool for children and adults I highly recommend people stay here and the price was awesome

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Thank deanbR2148TW
Management response:

Dear deanbR2148TW, Thank you for taking the time to review your recent stay with us at Mantra Sun City. I am very pleased to hear that you enjoyed your stay and will be recommending us in the future. I will pass your feedback along to the team who pride themselves on providing excellent customer service. We look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $98 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Mantra Sun City Gold Coast/Surfers Paradise
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Mantra Sun City staff and other travelers.
15 questions
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean View room, but ask for a newly renovated one. And DEFINITELY AVOID SCHOOLIES TIME!”
 of 5 bubbles Jasmine1Auckland, 1 week ago | Read review
“go to a floor above 15 and you will have a nice view. Rooms on the south are quieter”
 of 5 bubbles annikabalak, 1 week ago | Read review
“Stay somewhere else”
 of 5 bubbles V6570HFchrisw, 2 weeks ago | Read review
“Every room is good.”
 of 5 bubbles DhiruN, 4 weeks ago | Read review
“Try and get ocean views as we watched whales from the balcony”
 of 5 bubbles Rosey1of6, Sep 28, 2016 | Read review
5 of 5
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