The best hotel/resort we have ever stayed in. From the time of check in when we were 90mins early and our room was ready, to checkout, the resort, room and staff could not be faulted. Loved being able to Chromecast to watch things like Netflix, worked each day whilst I was there and Wi Fi no problems (free), had buffet breakfasts everyday and choice, quaity and service exceptional, had a drink in the bar every day, similar comment, and four evening meals as well in Stingray, nothing could be faulted. Location is excellent on the North side of Surfers (the quieter side), 150m to the trams which run from Broadbeach to Helensvale, there is a young vibe about the place for sure however my wife and I are in our mid sixties and did not feel out of place at all. Wonerful stay and many thanks to all who crossed our paths.

My husband and I stayed at the QT for a childfree night away for our wedding anniversary. From the moment we arrived everything was perfect! The staff were so friendly and welcoming, when we got to our room we had been given a complementary room upgrade and a bottle of wine to celebrate our anniversary. Such a thoughtful gesture that was so appreciated. We had afternoon drinks in the bar and the cocktails were amazing! Every single one we tried was so good! We had the buffet dinner in the Bazaar restaurant which was also great. Lots of variety and the desserts were amazing. We have stayed at many QT’s and this one certainly didn’t disappoint. We can’t wait to come back again. Thanks so much for a lovely night away!

The QT Sydney is one of my favourite hotels in NSW, so I imagined the standard would carry across to each hotel. However, I was a little disappointed with what I received. The room was exactly as is shown on the website, but the format of the bathroom was poorly designed (shower water spills onto the floors, toilet roll dispenser located under a little table so inconvenient to use) and the lighting above the bed could be a lot better. The pool was also quite small in comparison to the hotel rooms available, so getting a sunbed or even table/seat outside was a challenge, despite arriving early. Despite general hotel staff (e.g. reception) being extremely accommodating and kind, I found housekeeping/room services to be lacking. When housekeeping arrived, they did not replace all used items (e.g. used cups, coffee, milk) and did not bring towels despite requesting them through the online QT system on 3 separate occasions. Room service missed a few ice bucket/bag and dining tray collection requests, and the items received slightly varied from what was listed on the menu, but nothing significant (e.g. french fries instead of crinkle cut chips, aioli instead of sriracha mayo). All in all, it was an average experience and I'd prefer to have spent my money on another hotel in the gold coast for the amount that was paid.