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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    1/28/2018 1/29/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of $117/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    Traveler (247)
    Room & Suite (372)
    Dining (29)
    Overview
    • Excellent27%
    • Very good40%
    • Average20%
    • Poor6%
    • Terrible7%
    Travelers talk about
    “great location” (80 reviews)
    “family room” (12 reviews)
    “shopping centre” (15 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (608)
    There are newer reviews for Novotel Surfers Paradise
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    501 - 505 of 574 reviews

    Reviewed December 18, 2016

    Our check in was not until 2:30pm, we arrived at 10:30am ready to hear that we couldn't check in until the designated time, but without a trouble they told us we could check in then and there and get our keys. We checked in and...More

    Thank Kristyn F
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded December 19, 2016

    Dear Kristyn F, Thank you for your kind words and all-round positive review. I am thrilled that you enjoyed all aspects of your stay although apologise that the air con was problematic. In future I would encourage you to report such issues so that we...More

    Reviewed December 16, 2016

    We had checked in evening and checking in was quick. They gave a electric plug convertor for charging our phones. The rooms are reasonably sized and ocean view rooms have better viewing. The breakfast was a good spread of dishes and tasty. The location of...More

    Thank muraritodi
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded December 19, 2016

    Dear muraritodi, Thanks for sharing this glowing review. Sounds like the Novotel Surfers Paradise ticked all the right boxes for you. We very much look forward to welcoming you back. Best regards, Andrew Maynard General Manager

    Reviewed December 16, 2016 via mobile

    Terrible stay. Rude and unhelpful staff. Deluxe room wasn't even 'Deluxe' shower didn't work unless you wanted a cold shower... So many hidden costs.. would never stay here again! Do not recommend!!!!More

    1  Thank Sherrie E
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded December 19, 2016

    Dear Sherrie E, We are very sorry that there were aspects of your stay that did not meet your expectation. At Novotel Surfers Paradise we strive to offer both a high level of service and quality accommodation to all of our guests, so we apologise...More

    Reviewed December 14, 2016

    I Have been with Accor around 6 years. I often travel and Been many countries. As Accor Platinum member, I have stayed from ibis to Sofitel So, all different brands under Accor group. I know my member benefit well. And I have worked in hotel...More

    1  Thank luckyian168
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded December 22, 2016

    Dear luckyian168 Thank you for your comprehensive comments regarding your recent experience at Novotel Surfers Paradise, we’re pleased you stayed with us and that you enjoyed our central location. We will also be sure to raise this informative feedback with the team to establish what...More

    Reviewed December 13, 2016 via mobile

    Novotel has taken over this hotel recently. So...I am guessing it will improve everything as it goes along. Very kind staff who helped us with our difficulty booking when we thought it was still the Grand Chancellor. Staff all pleasant and accomodating. I am certain...More

    Thank thall191
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded December 18, 2016

    Dear thall191, Thanks for sharing this positive review! Sounds like you had a great stay with us. We very much look forward to welcoming you back. Best regards, Andrew Maynard General Manager

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • $109 - $220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #10 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Expedia, Hotels.com, Agoda, Priceline, Orbitz, Travelocity, HotelQuickly, Evoline ltd, TripOnline SA, Cancelon and getaroom.com so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast
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    Traveler (247)
    Room & Suite (372)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (203)
    Bathroom (20)
    Business Center & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 33 hotels in Surfers Paradise
    The Island Boutique Hotel
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    .07 miles away
    Hilton Surfers Paradise Residences
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    .10 miles away
    Hilton Surfers Paradise
    3,431 reviews
    .11 miles away
    Peppers Soul
    2,597 reviews
    .12 miles away
    Nearby Restaurants
    Hard Rock Cafe
    2,138 reviews
    .06 miles away
    Shiraz Moderna
    68 reviews
    .04 miles away
    The Avenue
    323 reviews
    .06 miles away
    Lot 1
    84 reviews
    .02 miles away
    Nearby Attractions
    Tarmac Transfers
    37 reviews
    .06 miles away
    Ripley's Believe It Or Not! Surfers Paradise
    1,625 reviews
    .07 miles away
    Cavill Avenue Mall
    710 reviews
    .07 miles away
    Paradise Centre
    76 reviews
    .03 miles away
    Ask a question
    Questions & Answers
    SamiraTaj
    December 15, 2017|
    AnswerShow all 6 answers
    Response from NovotelSurfers | Property representative |
    Hi Samira, Please call the Hotel Reservation directly on 07 5579 3499 and we will be more than happy to help. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
    0
    Votes
    张女士
    November 10, 2017|
    AnswerShow all 6 answers
    Response from NovotelSurfers | Property representative |
    Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
    0
    Votes
    张女士
    November 10, 2017|
    AnswerShow all 2 answers
    Response from charlie594 | Reviewed this property |
    I catch the bus from the airport (777) and takes between 20 and 40 minutes to get to the light rail station , catch the light rail to Cavil avenue station (10 minutes and walk to the hotel)
    0
    Votes
    Room Tips
    "Ask for a floor over level 20 with ocean view, well worth it"
    Read review
    "Try getting the ocean view room, the view is outstanding."
    Read review
    "Go elsewhere"
    Read review
    "high floor with beach view, room type with jacuzzi"
    Read review
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