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Novotel Surfers Paradise

Traveler (332)
Room & Suite (425)
Dining (36)
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cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217 Australia See on map
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star accommodation
Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (772)
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All reviewsgreat locationfamily roomshopping centrerenovated roomnice roomocean viewseafood buffettour deskbreakfast was includedthe gold coastparadise centreper dayhigh floorcomfortable stayking bedcavill mallstayed for nights
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1 - 5 of 734 reviews
Reviewed yesterday

The Novotel is in a great location and the staff were really helpful. Initially I was put in the wrong type of room but this was rectified as soon as I mentioned it. Once in the correct room I had the most amazing view, the...More

Review collected in partnership with Accorhotels.com
Thank smith_hannahvic
Reviewed yesterday

The place was very clean and was so surprised by the wonderful view. Breakfast was great! We have stayed here before but definitely much nicer on the higher levels. Loved how it was so central to everything and easy to get to by public transport....More

Review collected in partnership with Accorhotels.com
1  Thank Sharlene D
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Sharlene D, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests! I will share your comments with my Team as just...More

Reviewed 2 days ago

Our room was large and very comfortable. Everything was good with the exception of my husband who got stuck in the bathtub, nowhere for him to be able to pull himself out. We needed a shower cubicle for him as the bath is to high...More

Thank Ruth B
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Ruth B, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. I will share your comments with my Team as just like...More

Reviewed 4 days ago via mobile

Worst stay, there was wire hanging out of the mattress, windows that were broken and wouldn’t seal , dirty state of the room, there was rubbish from the previous people in the room, room service took over 2hrs for a ham and cheese toasted sandwich,...More

2  Thank luckyd37
Response from NovotelSurfers, Director of Sales & Marketing at Novotel Surfers ParadiseResponded 2 days ago

Dear luckyd37 Thank you very much for taking the time to provide us with your feedback. I am very disappointed to received your comments and would like to speak to you further to gain more information so that I can investigate this further. Please do...More

Reviewed 5 days ago

this hotel is located very centrally in surfers paradise and has a shopping centre in the complex as well as access to the shops in cavill mall and the surfers paradise main beach.We were dissapointed in the cleaning of our room, our room service did...More

Review collected in partnership with Accorhotels.com
Thank r0sebud96
Response from NovotelSurfers, Director of Sales & Marketing at Novotel Surfers ParadiseResponded 2 days ago

Dear r0sebud96 Thank you very much for your wonderful feedback regarding our location. I am disappointed to receive the feedback regarding the cleaning of your room and the lobby area and will be addressing this with our Housekeeping team. We do thank you for raising...More

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Novotel Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the ...More beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. Less
Hotel class
Hotel Amenities
Fitness Center with Gym / Workout Room
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair access
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
Price range
$95 - $257 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Grand Chancellor Surfers Paradise
Also Known As
Novotel Surfers Paradise Gold Coast
Australia > Queensland > Gold Coast > Surfers Paradise
Traveler (332)
Room & Suite (425)
Dining (36)
Pool & Beach (27)
Amenities (23)
Business Center & Event Rooms (9)
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Nearby RestaurantsSee all 425 restaurants in Surfers Paradise
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Shiraz Moderna
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Nearby AttractionsSee all 170 attractions in Surfers Paradise
Tarmac Transfers
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Ripley's Believe It Or Not! Surfers Paradise
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Paradise Centre
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Questions & Answers
Ask a question
August 28, 2018|
AnswerShow all 8 answers
Response from Judith F | Reviewed this property |
It is usually just a hold on your card and about $200 which stays as a hold for about 10 days reduci g your available balance.
August 26, 2018|
AnswerShow all 7 answers
Response from rachellucy81 | Reviewed this property |
Take the light rail
July 28, 2018|
AnswerShow all 4 answers
Response from NovotelSP | Property representative |
Hi Fie 169, The Hotel certainly does! Washers & driers are located in the Guest Laundry on Level 5 which are operated with $2 coins. Many thanks, Paul GM
Room Tips
"ocean views"
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"Choose a room on the highest floors"
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"1708 - sea view"
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"Try for a beach view"
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