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Novotel Surfers Paradise

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Traveler (271)
Room & Suite (394)
Dining (29)
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Overview
  • Excellent28%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible6%
Travelers talk about
“great location”(85 reviews)
“family room”(13 reviews)
“shopping centre”(16 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (663)
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626 results
Traveler rating
176
238
126
40
46
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Time of year
LanguageEnglish
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176
238
126
40
46
Show reviews that mention
All reviewsgreat locationfamily roomshopping centreseafood buffettour deskbreakfast was includedocean viewthe gold coastnice roomhigh floorcavill avenuecomfortable stayshort staystayed for nightsking bedspa bathpublic transport
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1 - 5 of 626 reviews
Reviewed yesterday

As a single person, travelling on business, it is always nice to come to a hotel that has friendly staff. The staff on reception, at concierge, in the restaurant and at the bar in the lobby were all very nice and helpful. The car parking...More

Review collected in partnership with Accorhotels.com
Thank travelforevermore
Reviewed yesterday via mobile

Three night stay with friend; booked twin room but arrived to a room with a king bed, had to call housekeeping a number of times to get the bed separated. Only one pillow per person and no bathrobes, surprising for this level of accommodation. Called...More

Thank Simone R
Reviewed 2 days ago

Staff friendly and helpful. that's where the positives stop. The room dated too over priced for the condition. mould in shower, basement lift not working waited 10 minutes before realizing .once we arrived we are than told we have to pay for parking. not worth...More

Thank leannebuchanan2018
Reviewed 3 days ago

From an accommodation perspective, this hotel ticks a good deal of our boxes. It is centrally located, the rooms are comfortable and spacious, the amenities more than satisfactory for most tastes and some of the views are absolutely stunning. We appreciated the complimentary bottle of...More

Thank Ron W
Reviewed 3 days ago via mobile

My partner and I stayed here for a weekend away, the staff were friendly and the room was good for a bed and tv, we had a lovely view of the ocean too, and it’s such a convenient hotel because it’s right in the middle...More

1  Thank Jessica H
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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$104 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
$104 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
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Traveler (271)
Room & Suite (394)
Dining (29)
Pool & Beach (26)
Amenities (23)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
teejaybo
April 9, 2018|
AnswerShow all 2 answers
Response from Kerry O | Reviewed this property |
I would ring the Novotel and ask rgem
0
Votes
SamiraTaj
December 15, 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Hi Samira, Please call the Hotel Reservation directly on 07 5579 3499 and we will be more than happy to help. Best Regards, Paul Morton General Manager Novotel Surfers Paradise
0
Votes
张女士
November 10, 2017|
AnswerShow all 6 answers
Response from NovotelSurfers | Property representative |
Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
0
Votes
Room Tips
"expensive go else where. too over priced for the experience"
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"Overlooking the North and Beaches."
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"Ask for a room facing the ocean"
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"Higher floors have an excellent view"
Read review
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