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Hotel Grand Chancellor Surfers Paradise

Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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1,492 Reviews from our TripAdvisor Community

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Showing 1,398: English reviews
Casino, New South Wales, Australia
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived. No lift from car park. Had to carry our bags up the stairs through a narrow "goat track" to the reception. Instead of a welcoming greeting we were Simonds to the counter with a NEXT. This was after waiting fifteen minutes in line behind only one other person. So finally got checked in, paid for parking, had a... More 

Helpful?
Thank Nic K
Perth, Australia
1 review
2 of 5 stars Reviewed 5 days ago NEW

Too long for checkin and checkout My room was a deluxe spa nice view Rooms need upgrading Bar closes too early during the week even when bar is full Beds very old and the plllows are terrible I wouldn't stay in this hotel again

Review collected in partnership with this hotel

Helpful?
Thank katz-bali

Travelers are raving about these Surfers Paradise hotels

Logan City
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight during Viva Surfers Paradise over the weekend. It is situated just down the road from all the action on the beachfront, which is one of the main reasons we selected it. Parking is next door and when you book in they give you a ticket to make the parking cheaper. Wifi is available and was part... More 

Helpful?
Thank Trevor G
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Trevor G, What a great recommendation of Hotel Grand Chancellor Surfers Paradise! Thank you for your kind words - it is so great to hear from a satisfied guest. It sounds like the hotel ticked all the right boxes, particularly when it comes to location, so I am very pleased indeed. We hope you will return for another stay... More 

Maclean, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Wouldn't stay here if you're not a night owl or out partying. Nightclub music went from 10pm Sunday until 3am Monday. With a baby it was a long night. I have stayed in plenty of places around surfers over weekends and had no noise issues. Won't stay here again.

Helpful?
Thank Kate B
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Kate B, Thank you for taking the tine to share your experience about the hotel, it was a shame that the faint noise from the nightclubs disturbed you. As we are so central, some noise can definitely be heard through the night. We always try to allocate rooms away from Cavill Mall if this is an issue so please... More 

kerikeri
Level Contributor
88 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived just as a coach load of people arrived, so it was a while before we were checked in. Apart from that: The location was great. The room had everything we needed. The large bed was comfortable and our room had a view of the sea. We liked the balcony view, the pool and spa. The concierge was helpful.... More 

Helpful?
Thank Karen F
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear Karen F, Greetings and thank you for this review from your visit to the Hotel Grand Chancellor Surfers Paradise. It was wonderful to read that you found the hotel to be a great place to stay and I appreciate you taking the time to let others know of your experience with us. Thank you again for your feedback and... More 

indonesia
Level Contributor
182 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because of its location..this hotel is in the center of surfer paradise.I booked family room,but i think its interior is quite odd,dark... You can find many restaurants around it,and easy transportation cause near with Glink train..and if you want to go around by bus..just walk 5 minutes to Ferny/ appel park.. Near with shops and supermarkets.

Helpful?
Thank chrysantha
HGCSP-Management, General Manager at Hotel Grand Chancellor Surfers Paradise, responded to this review

Dear chrysantha, Thank you for sharing your views on your recent stay. I am so pleased that you enjoyed your central location and made the most of how close we are to all the great things to do in Surfers Paradise. We really are in a special spot here. I was saddened to hear that the room décor was not... More 

Rosebud, Australia
Level Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a great place to have a holiday my husband and I have been here for 6 nights. It is close to everything you don't need a car you can take the tram. It is in walking distance of everything, we are here for the Viva week, all the performers are excellent and an amazing place to enjoy ... Thank... More 

Helpful?
Thank Carmela D
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A lovely hotel in the best location in the heart of Surfer's Paradise. Staff are well mannered and willing to give advice and assistance. Breakfast and dining area are okay. I thought for the luxury of the hotel, the breakfast experience could be smartly dressed to suit. Otherwise great stay and would be comfortable in staying there again.

Review collected in partnership with Amoma.com

Helpful?
1 Thank 242balek
Brisbane, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed here while she ran the Gold Coast marathon. On arrival we were immediately upgraded to a premium room with a full ocean view. The room was beautiful and very clean. The view was spectacular. The hotel is right above Cavill Mall and so close to many great shops and restaurants. All within walking distance. We... More 

Helpful?
Thank Steven B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Grand Chancellor Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. ... more   less 

Additional Information about Hotel Grand Chancellor Surfers Paradise

Address: Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $80 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Chancellor Surfers Paradise 4.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Hotel Grand Chancellor Surfers Paradise Gold Coast
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#5 On the Beach Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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