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Hilton Surfers Paradise Hotel

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3,134 Reviews from our TripAdvisor Community

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Showing 3,012: English reviews
Reviewed March 23, 2016 via mobile

I have stayed here multiple times because I can't fault them. I love the modern decor and the new/clean feeling it has. Best thing about the hotel other than the rooms and convenient location is downstairs in the lobby area where you can sit and choose from a selection of/gorge yourself on fine wines, cheeses and charcuterie etc. Big fan!...

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Helpful?
2Thank brionyck
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear brionyck, Thank you for taking the time to post your review. I am very pleased that you have chosen to stay with us on multiple occasions and I am glad that we have ticked all the boxes once again on your most recent stay with us. I hope we have the pleasure of welcoming you back again to Hilton...

Berwick, Australia
Reviewed March 23, 2016 via mobile

My husband and I recently stayed at Hilton surfers paradise in a ocean view apartment. The apartment was spacious very clean and the beds were so so comfortable. The facilities especially the outside pool were fantastic! Highly recommend !!

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1Thank jess27_11
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear jess27_11, Thank you for posting your review. I was pleased to read your comments regarding your recent stay with us. It sounds like all your expectations regarding the room and hotel facilities were all met. Thank you for choosing to stay with us and I hope that we may see you back on your future travels. Kind regards, Fiona...

Sydney, Australia
Reviewed March 21, 2016

I have stayed at the Hilton several times in the last few years, overall the Hilton is a good hotel, check in and check out is always lengthy as desk staff are few and far between, and they now charge $8.00 to bring a bucket of ice to your room, bit outrageous, $0.00 for the ice, $8.00 for delivery

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael L
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Michael L, Thank you for posting your review. I am pleased to hear that you have chosen to stay with us again and I do hope you had a nice and relaxing stay this time around. Please accept my apologies in regards to the delay you experienced when checking in and out of the hotel. We are definitely looking...

Sydney, Australia
Reviewed March 21, 2016 via mobile

What a classy place, fantastic service, beautiful modern decor. Right on Cavil avenue just a short walk to the beach. If your happy to spend a few extra dollars make sure you eat at Salt, the some of the best pork belly ever.

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Helpful?
1Thank SaltyDogBrown
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear SaltyDogBrown, Thank you for posting your review. I am very pleased to hear that we ticked all your boxes on your most recent stay with us. I was also glad to read that we were able to deliver "the best pork belly ever" at our signature restaurant Salt grill. I look forward to sharing your comments with the chefs....

Reviewed March 20, 2016 via mobile

We have stayed in orchid residences (apartments above Hilton) three times now. They are neat and clean with modern appliances. The views vary but are all fairly unobstructed of the ocean. This stay was room 24402 (44th floor) facing north to water. Stunning outlook. Being so high you don't get much street noise and feel away from the heart of...

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Helpful?
1Thank Emma S
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Emma S, Thank you for taking the time to post your review. I am very pleased to read that it is your third time staying with us and that you enjoyed the stunning outlook of the ocean in 24402. I do however sincerely apologise that you were inconvenienced by the smell of smoke from your balcony. We have a...

Australian Capital Territory, Australia
Reviewed March 20, 2016

it was a very good exprenice i recommend it for anyone who wants to go i will be going again thats for sure and i enjoyed all the lovely things that were there it was a memorable holiday and really made me and family happy it was a beautiful hotel to stay at i loved the service the room was...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank adnanofff
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear adnanofff, Thank you for posting your review. It's great to hear that you had such a good experience and that we were able to assist in making it such a memorable family holiday. I am also very pleased to read that you had time to enjoy the 'gorgeous ocean views' from your room. We look forward to welcoming you...

Brisbane, Australia
Reviewed March 19, 2016

My wife and two adult children and partners stayed in a 3 bedroom apartment at the Hilton 4-7 March 2016. The hotel has great facilities and the staff are excellent. Very obliging in the restaurant. First time I have been asked at breakfast how I would like my poached eggs soft, medium or? ..and were delivered perfectly. Views from the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Mick498
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Mick498, Thank you for posting your review. I am very pleased to read that you and your family had an enjoyable stay with us. I'd have to agree with you in that we do have a fantastic breakfast on offer and it's great to read that this was delivered to perfection for you. We look forward to welcoming you...

Adelaide, Australia
Reviewed March 17, 2016

Great for Work. I was impressed by the room at Hilton Surfers Paradise. I was in a Standard king room. It was actually quite spacious. A lot of room around the bed and there was a desk and ample room to place your suitcase without it getting under your feet. I had quite a nice partial view of the beach....

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Helpful?
Thank Pauline D
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Pauline D, Thank you for posting your review. I am very pleased to hear that your expectations regarding the room and hotel facilities were met during your stay for business. I was also pleased to read that you had some time to enjoy the food and shopping outlets right at your doorstep, being where we are in the heart...

Berlin, Germany
Reviewed March 16, 2016

The hotel is a big hotel, obviously very touristy, but absolutly centrally located. The check-in was super charming and friendly, the rooms are good, I had a nice balcony, the bathrooms could be more luxurious for the price. The breakfast buffet is (as often) a rip-off. Even I am a Hilton Gold member, I've only got the continental buffet (no...

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Helpful?
Thank ThomasTravelTester
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Segler, Thank you for taking the time to post your review. I was pleased to hear that you enjoyed the location of the hotel being in the heart of Surfers Paradise and that you were well assisted by our friendly team members. I have noted your comments regarding the buffet breakfast and I apologise that this was not to...

Wollongong, Australia
Reviewed March 16, 2016

Really impressed with the staff, hotel and facilities. Beds are extremely comfortable and room was spacious. Location is great if you want to be right in the middle of the nightclub precinct as it is really noisy until the early hours of the next morning. We ate at the Salt Grill restaurant, absolutely superb. We will come back again.

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1Thank dpg1010
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear dpg1010, Thank you for posting your review. I was very pleased to hear that you enjoyed your stay and it seems that all your expectations were met on this occasion. It was also great to hear that you had time to dine in at our signature restaurant Salt grill and that you enjoyed the superb food on offer. Thank...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more   less 

Additional Information about Hilton Surfers Paradise Hotel

Address: 6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $119 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Surfers Paradise Hotel 5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel Gold Coast
Hotel Style:
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Surfers Paradise Hotel staff and other travelers.
27 questions
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Questions? Get answers from Hilton Surfers Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't get a lower floor room as there is a considerable amount of street noise...”
seawolfau, 2 days ago | Read review
“opt for a larger size room.”
645lanib, 5 days ago | Read review
“Pay a bit more for a luxury room.”
863amyj, 1 week ago | Read review
“top floors”
rkmenon, 1 week ago | Read review
“If you book using Hilton Honors don't use the app to check in before you arrive it will negate any upgrade you may be owed”
adamsD1440YR, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question