We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Surfers Paradise

Traveler (1418)
Room & Suite (738)
Dining (113)
About
Location
Cleanliness
Service
Value
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space.
Read more
Property amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:APAC Sale - Up to 25% off
Hotel deals
Reviews & more
3,629Reviews
1,852Photos
35Q+A
100Room tips
Traveler rating
  • 1,444
  • 1,014
  • 601
  • 346
  • 224
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Paid over $400 to stay here overnight.As soon as you walked in the door all you could smell was urine. Smelt like pet urine but couldn’t be sure. The smell kept me awake all night. I asked if it was possible to get a bath as I have a disability. We got to the room and no bath.
Read more
+2
Hotel's Favorite
Being Diamond member, we have personal concierge through text, which is efficient and personal way to communicate to valued customers. I’ve used it for check in/out, last minute request and feedback on our stay. The service staff have given us an excellent experience. Kudos to
Read more
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded Dec 13, 2018
Dear KimSung79, Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise. I was pleased to read you enjoyed the wonderful hospitality presented by our team. I am sorry to hear about the shortfalls of your stay regarding noise however I was glad to learn that you were well looked after by our friendly team members. Thank you again KimSung79, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future! Kind Regards, Fiona Pryde General Manager Hilton Surfers Paradise
Read more
Hotel has best location as is next door to all the bars, clubs and a few minutes walk from the beach. Stayed in 1408 and is beautiful as you wake up to sea views. The room was modern and well furnished and wrap around windows. I heard no significant noise and so I don't think
Read more
I am an interstate traveller and was very very disappointed to find they host schoolies students and events for 2 weeks at this hotel. There was no advertisement of this online or through any third party websites if I new I would NOT stay at this hotel in November. Everyone I
Read more
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 3 days ago
Dear Annato1019, Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. The hotel is passionate to deliver exceptional services to all our guests and I am sorry we did not achieve this during your stay. Thank you again Annato1019, we hope to welcome you back to Hilton Surfers Paradise again in the near future. Sincerely, Fiona Pryde General Manager Hilton Surfers Paradise
Read more
We were upgraded to a King Relaxation Suite which was just wonderful. Big balcony, great bathromm and amazing views. We liked the breakfast very much, especially the really nice staff. The evenings in the executive lounge were very relaxing, food and drinks on a very high level.
Read more
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 4 days ago
Dear bicheno, Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise. I am thrilled to read that your stay was fantastic all around! Your valuable feedback is what drives us to continuing deliver exceptional services to all guests! Thank you again for the lovely comment, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future! Sincerely, Fiona Pryde General Manager Hilton Surfers Paradise
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementHilton Surfers Paradise
Guest room
Photo provided by managementHilton Surfers Paradise
Guest room
Photo provided by managementHilton Surfers Paradise
Guest room
Photo provided by managementHilton Surfers Paradise
Guest room
Photo provided by managementHilton Surfers Paradise
Guest room
PreviousNext
123456148
Its pretty straight forward, you have access to the lounge, that's it. There's afternoon cakes n coffee or there's evening canapés with a few drinks with friends .. or you could pop up there for a nice refreshment during the afternoon. There's no other special privileges, except access to the lounge.
0 votes
Show all answers
Hi, could you please let me know the depth of the kids pool? thanks
My girls are about 95cm and 105cm they did enjoyed the indoor pool very much with my supervision.i think the shallow side of the pool is about 80cm. Hope this will help.
1 vote
Show all answers
Hi, Our Basement Carpark has a maximum height for vehicles of 2.2 metres. Hope that helps! Kind regards, Hilton Surfers Team
1 vote
Show all answers
Greetings I suggest you ask the hotel directly :-) Bon voyage! AT
0 votes
Show all answers
PreviousNext
1234567
"Higher floor"
"Pay extra for an ocean view"
"Higher floors have less street noise"
"Rooms are up to the 15th floor. When wind is more than 10 knots, they lock the door to deck."
"Pay the extra and get an ocean view room."
PreviousNext
12345620
PRICE RANGE
$136 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton surfers paradise hotel and residences
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
169
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing