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Waterways Luxury Apartments

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Waterways Luxury Apartments
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Waterways Apartments in Surfers Paradise in July. George welcomed us early morning with a big smile. Our apartment was on level 18. It had an amazing view of the Ocean on one side and the other had views of the river. There was 2 rooms one with a double bed and ensuite and the other with... More 

Helpful?
Thank rpracy87
Wellington, New Zealand
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found Waterways through bookings.com - and chose it mainly on the basis of the photos of the executive 2 bedroom apartment, and the price (a little over $200/night for 4 of us). Stayed for 14 nights, could happily have stayed longer (yes, we could live there !) and it was perfect for us. Even before we arrived, we were... More 

Helpful?
Thank Julie C
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Thank you for the lovely review, we always try to help, where possible, our guests to totally enjoy their stay. Our apartments have great balconies with views of the city and the river, sometimes you can see dolphins swimming up the river, and large enough to accommodate families, also helps that they are fully self contained. I think all holidays... More 

Sydney, Australia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 18, 2016

We were welcomed warmly by Deborah who also gave us tips on things to see and do around Surfers. We stayed in a three bedroom apartment and were not disappointed with the amenities. The place was spacious, the beds were configured as requested and had a homey feel overall. It would have been better if the second toilet had an... More 

Helpful?
Thank cynthia m
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Thank you for your review, Deborah is very helpful and has a great knowledge of the area. The 2nd toilet has an air vent, just not electric switch. We will look into the cleaning of the oven a bit more closely. We now have free limited WiFi so emails etc can be checked daily, We are happy that you call... More 

Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed April 12, 2016

Stayed for 3 nights with 5 friends recently, we stayed in one of the 3 bed apartments which had everything we needed & a decent view of the river & city. the location is great & is walking distance to all amenities & the beach friendly staff who can accomodate around your flight schedules for check in & check out,... More 

Helpful?
Thank DomS91
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

We are happy that you all had a great time, it was not an issue to check you in early from an overnight flight, nor to let you have a late checkout. You all treated this place with respect and were a pleasure to have. Hope to see you all again More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 1, 2016 via mobile

Don't bother spending money on this place. Rude manager! Family came to visit for the day, manager harassed us for inviting our family over for the day (keep in mind they have a 'VISITORS' car park). Complained that the children swimming in the pool were 'too noisy' and stood there watching them. Does he expect the children on holiday to... More 

Helpful?
2 Thank geronnanini
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

We have no problem with visitors, but sometimes it can be in excess all hanging around in the foyer and excess amount of people in the apartments, due to fire regulations was in excess. Regarding the pool, we like people to have fun, but, the pool sign clearly states that children under 13 must be supervised by an adult and... More 

Travelers are raving about these Surfers Paradise hotels

Mornington, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 21, 2016

Apartments beat hotels anyway of the week, and this one is certainly great value , only 5 mins walk from the beach and the hub of Gold Coast - Cavill Avenue. This apartment has 3 different balcony views , one over looking the river and opposite it was one looking back at the sea ( a couple of large hotel... More 

Helpful?
1 Thank Malcolm F
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

We are happy that you totally enjoyed your stay with us, we agree our views are awesome. George takes pride in our gardens, even our water dragons love it. Our staff take great pleasure in helping guests with their needs, like what to do or where to go for the day. Deborah is very experienced and has a passion for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016 via mobile

Great location, big rooms and lots of space. Great views of the Nerang river, walking distance to Coles, cafes, restaurants and the beach but ocean views are not great. We were at level 19 but we can still hear traffic noise from the balcony. There is nothing 'Luxurious' about this high rise apartments. In fact the fittings are quite old... More 

Helpful?
1 Thank Ish R
WaterwaysManagement, Front Office Manager at Waterways Luxury Apartments, responded to this review

Thank you for your review, we are in the progress of updating the fittings. We agree the river views are the best. That's nice of your comments about George, Manager, I will pass it on, he is very understanding of people's different circumstances and helps when he can. As we are self contained apartments, we only supply the basics to... More 

Dunedin, New Zealand
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 14, 2015

Nice 2 bedroom apartment, a bit dated but value for money. Easy access to beach and restaurants. Great views over river. Two supermarkets across the road. The pool was cold but clean. Would stay here again.

Helpful?
1 Thank 58carolineh58126
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Thankyou for your great review, we also agree that we are in a great location, walking distance to everything with great river views More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 3, 2015 via mobile

Had 2 bed 2 bath , very spacious apartment for a couple of days. Older apartment block, nice decor, no frills but everything you need is here. Parking would be tight for large cars. Corner suite has 2 great balconies, even bedroom has stand up only balcony. Comfy bed. Large kitchen. Close to heart of Surfers. If traffic noise is... More 

Helpful?
Thank Jackie G
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

We agree we have great views, even the dolphins come up the river sometimes. We have a visitors carpark for larger cars that is secure as well. As we are an older building, that is why we have very large apartments, we also maintain the grounds beautifully and it is a very secure building being in the heart of Surfers... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015 via mobile

Nice place due to the location. Very dated. Rude staff that we only saw once on our trip. Other than that its not to bad. We got a 2 bedroom apartment which was big. If your looking for somthing thats good priced and fantastic location which is walking distance to main atteactions in surfers then i would suggest this place.

Helpful?
Thank Joe P
WaterwaysManagement, Manager at Waterways Luxury Apartments, responded to this review

Dear Joe P, Thank you for taking the time to review your recent experience at Waterways. It is very unfortunate that you felt our staff were not as welcoming as they could have been as we are committed to providing all our guests and their families with exceptional service and a memorable and relaxing getaway. We are pleased our great... More 

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Amenities

Highlights
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
A Family Friendly Oasis in the Heart of the City offering some of the most spacious full furnished and self contained 2 and 3 bedroom apartments on the Gold Coast, tranquil gardens and family friendly outdoor pool, undercover BBQ area and fishing pontoon. ... more   less 

Additional Information about Waterways Luxury Apartments

Address: Waterways 40 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $117 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterways Luxury Apartments 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Waterways Luxury Apartments Gold Coast/Surfers Paradise
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