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Surfers Riverside Apartments

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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Hanoi, Vietnam
Reviewed January 15, 2017

Reasonable price comparing to the sky-rocketed price of the other hotels in the area in New Year season made me decide to give this place a bet despite mix reviews. And I feel lucky that I found this hidden gem right in the heart of Surfers Paradise at this high season. The unit is nice, clean and furnished with everything...

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Helpful?
Thank TrangNGHIEM
Hawke's Bay Region, New Zealand
Reviewed January 7, 2017

The place needs a lot of tlc...location is great and it's close to Cavill Ave about 5-7 minute walk so that part of it is great! Don't expect too much as the place is a bit run down and in need of up keep. We booked this place for 4 nights and did contemplate about finding somewhere else that felt...

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Helpful?
Thank hanz234
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi hanz234, We were delighted to read about your satisfaction of our central location, but equally so disappointed at the unpleased experiences that you encountered during your stay. Please accept our sincere apologies for this lapse in our usual high standards, and be assured, your comments are well taken. I believe the issues rectification was done right away at that...

Reviewed January 7, 2017 via mobile

We stayed here for 4 nights I had read the reviews and was very worried about staying but the room (we stayed in room 15) was clean and modern everything worked and staff were friendly ,it was a close walk to Cavil Ave and had plenty of parking . We would defiantly stay hear again .

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Thank Richard P
Newcastle, Australia
Reviewed December 15, 2016 via mobile

Booked for 4 nights with 5 year old and 7 month old for our first family holiday. No reception on sunday afternoon arrival, had to carry everything up several narrow flights of stairs. Room shocking. Had to wash kitchen and bathroom floors, dining table and chairs. Chairs and table broken. Carpet coming away from the wall. Black drawing on walls....

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3Thank hungrynovocstrian
Melbourne, Australia
Reviewed November 3, 2016

The location was really convenient, close to everything. The apartment that we stayed in was packed with everything we could think of. It was very accomodating, especially in the kitchen. The use of the pool and view of the river was also beautiful, especially at night. It was a very quiet area also. The staff were excellent and gave us...

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Helpful?
Thank bup s
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi bup s, Hi, Thanks for your feedback. It's great to hear that you love our apartment with prime location which gives guests convenience to everything. We pride ourselves of the services we provide to guests as guests' satisfaction is our utmost target. We hope to welcome you again in the future. All the best. Regards, Management.

Perth, Australia
Reviewed September 2, 2016 via mobile

We arrived after an unfortunate mishap with out flights and we were simply done for the day. The staff had let another one of the people staying with us early and was extremely accommodating for her as she got there over 5 hours before we arrived. We stayed in apartment 5 and enjoyed every second. Payed what is considered a...

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Helpful?
Thank DArcy117
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi DArcy117, Thank you for your nice feedback. It's our pleasure to accommodate such nice and friendly guests like you guys. It's great to hear that you had a great time staying here. We hope to accommodate you guys again in the future. All the best. Regards, Lily

Reviewed September 2, 2016 via mobile

Absolutely fantastic location which the price doesn't reflect at all. The staff are friendly and very helpful. We're staying in apartment 5 currently and it's great. Very spacious and the outdoor area is perfect for sitting and having some drinks in the lovely gold coast weather after a long day exploring. Short walk to the bus stop as well as...

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Helpful?
Thank Josh J
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi Josh J, Thank you so much for your feedback. It's great to hear that you love our apartment with prime location which gives guests convenience to everything. We pride ourselves of the services we provide to guests as guests' satisfaction is our utmost target. We hope to welcome you again in the future. All the best. Regards, Management.

Reviewed June 13, 2016 via mobile

We arrive on saturday after noon just to find out that the reception are close?! And the note didn't state clear enough of where the phone (After hours reception) are, also to find out that we have to clean our own room? Ive stayed at other apartment before but its not thing like this (we dont have to clean our...

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Helpful?
Thank Lpzal
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi Lpzal, Thanks for your feedback. We are sorry that you experienced some inconveniences while staying however we couldn't find your name in our system so we can't determine which unit you stayed. We even wonder whether you gave feedback to the right accommodation or not as some issues that you listed are either UNTRUE or NOT APPLICABLE to us....

Reviewed June 9, 2016 via mobile

Travel with a group of friends to avoid the cold of Melbourne. Read mixed reviews about this place but decided to give it a go. This definitely doesn’t disappoint me at all. Stayed in unit 7 & 15, this has been fully renovated. The unit has all necessary amenities that we need. Unit 15 has a big TV with most...

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Helpful?
Thank Đạt T
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Dear Dat T, Thank you for reviewing so positively about your stay here. Yes, most of our units have been renovated and the rest have already had the renovation in schedule for this year. We are so glad you enjoyed your time here and we hope you will return to us if your travels bring you back to the Coasts....

Reviewed March 1, 2016

Well, where do we start; the superb location, cleanliness, friendly and relaxing atmosphere, the adorable and very friendly staff, and the well fitted rooms!! We were at the apartments from the 26th of Feb 2016 to 29th Feb 2016, and were indeed very fortunate to have stumbled upon this great accommodation! :-) The room was nice and clean, kitchen, bathroom,...

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2Thank NatAce8084
SurfersRiverside, Manager at Surfers Riverside Apartments, responded to this review

Hi NatAce8084, Thanks for your feedback. We are happy that you had a great stay with us. We hope to welcome you soon in the future. All the best. Best regards, Surfers Riverside Apartments

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Surfers Riverside, the name says it all! Located on the Nerang river, Surfers Riverside is situated just 5mins walk from the heart of Surfers Paradise, and just 7mins from one of Queensland's best beaches. What's even better is that while it's so close to all the action, Surfers Riverside is located in a quiet family friendly area.Surfers Riverside is a 3½ star complex, perfect for you and the whole family. It features a heated pool, outdoor BBQ and a private jetty for fishing. ... more   less 

Additional Information about Surfers Riverside Apartments

Address: 41 Peninsular Dr, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $71 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Surfers Riverside Apartments 3.5*
Number of rooms: 13
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Also Known As:
Surfers Riverside Apartments Hotel Surfers Paradise
Surfers Riverside Apartments Gold Coast/Surfers Paradise
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Questions & Answers

Questions? Get answers from Surfers Riverside Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in unit 7 and 15”
 of 5 bubbles TrangNGHIEM, Jan 15, 2017 | Read review
“If you plan to stay here ring this place beforehand to request a room that you will be happy with a room with.”
 of 5 bubbles hanz234, Jan 7, 2017 | Read review
“stay unit 15 is great”
 of 5 bubbles bups2014, Nov 3, 2016 | Read review
“Breath taking views”
 of 5 bubbles uyenvuanhl, Jul 21, 2015 | Read review
“Try to take rooms at lower floor”
 of 5 bubbles Sabbyeme, Mar 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question