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Mantra Circle on Cavill

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1,790 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra Circle on Cavill
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Showing 1,734: English reviews
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 12, 2016 via mobile

My one and only gripe is in relation to the cleanliness of the apartment, the walls and windows were dirty as were the surrounds of the spa; hairs were found throughout the bath towels supplied on one occasion. However, these little nuisances could somewhat be overlooked by the fact that the hotel was so wonderfully located right in the heart... More 

Helpful?
Thank cosmogirl1990
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Melinda J, Thank you for taking the time to provide feedback on your recent stay with us. It was with pleasure that you find the location of the hotel convenient with surrounding shops and public transports, and with some disappointment at reading the cleanliness issues you identified. I have personally addressed all your comments with the relevant department Managers... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 11, 2016 via mobile

This is my 2nd time stay at mantra circle on Cavill. My first time was about 2 weeks ago and everything were fabulous! We stay on the 47th floor. No noisy neighbour, staff were friendly, great location. We were so happy that is why we chose to stay here this time. We've opened our business here so basically we need... More 

Helpful?
2 Thank Paeng S
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Paeng S, Thank you for choosing Mantra Circle on Circle for your return stay in the Gold Coast. I apologise your second stay was below your expectation. Please accept my sincere apology that your stay have been affected by nearby private residence. At the Resort we have 24-hour security service and also a Manager on Duty who are here... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 11, 2016 via mobile

We booked a four night stay here as we had a fantastic stay about three years ago however, this time was very different. We checked in and upon entering our rooms I noticed the floor had not been vacuumed and it was obviously very dirty. I could almost let this go until I walked into the bedroom to see all... More 

Helpful?
Thank Vanessa B
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Vanessa B, Thank you for your review; such balanced and constructive feedback is always welcome from our return guests. It is disappointing to hear that you were unhappy with some aspects of your apartment and your concerns will be discussed with the appropriate department heads. I understand that this does not help with your recent stay but I do... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 10, 2016

Very disappointed with our recent stay at Mantra. The room was extremely noisy at night, you could hear every car and every conversation on the street below. Uncomfortable bed and pillows, felt like we were sleeping on a wooden floor. We’ve asked for no room services for entire stay and it was still cleaned (with shower not even wiped and... More 

Helpful?
1 Thank Ali_Geoff
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Ali_Geoff Thank you for your feedback on Tripadvisor and also through our Mantra Guest Feedback. It is only through constructive feedback such as yours that we are able to monitor our Team Member performance, service standards and hotel facilities. I will endeavour to address each of your issues as best I can. I apologise your visit was below expectation... More 

Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2016

I've stayed here a few times and it is a beautiful building with a great location and so much to do around it. I've stayed in the sub-penthouse, three bedroom suite and two bedroom suite and the service in them all was amazing. The beds were comfortable and there was so much room to move and do things. The kitchen... More 

Helpful?
1 Thank Ellie_Clare_94
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Ellie_Clare_94, Thank you for taking the time to write the review and for your 5 stars. It is always pleasing to hear from our return guests and to know that we continue to provide you with the same fantastic service and facilities every time you visit. Hopefully we will see you again soon. Kind Regards, Annie Hsieh Rooms Division... More 

Brisbane
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 6, 2016

Very big apartments, good options below for food, a little bit of a walk to the beach with the kids. Spectacular views from the high floors, we stayed on a Northern End subpenthouse, all of these apartments are massive and this one had 270 degree views. Circle doesn't quite have the same standard of construction as some of the other... More 

Helpful?
Thank Anthony G
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Anthony G, Thank you for the fantastic review on our property and its spacious apartments. It is great to be situated in such a convenient location with all necessary amenities close at hand. I’m so glad you enjoyed your stay and we hope to welcome you back again. Kind Regards, Annie Hsieh Rooms Division Manager More 

Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 4, 2016

Overall, we had an enjoyable stay and found the Mantra Circle on Cavill in a very convenient location. The tram stop is just a stone's throw away, restaurants aplenty within walking distance and a Woolworths below made it a very handy spot. Hotel facilities were great ­- full kitchen, pools, gym, spa, sauna, steam room, games room and BBQ area.... More 

Helpful?
Thank mightydragons
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear mightydragons, Thank you very much for your fantastic review regarding our property and staff. There are some booking websites that offer cheaper rates that do not include a daily service; however, there are always fresh towels and amenities available for all of our guests at reception. As we have a 24hr reception you can always contact us to provide... More 

Sydney, Australia
Level Contributor
330 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed March 4, 2016 via mobile

The hotel allows good access to Surfers shopping strip and the tram. Heaps of eateries, nightlife and a short drive to the theme parks. The apartment had plenty of room and a great modern kitchen if eating in. Nice furnishings and decorator touches. Only comment was that the lounge was too small to spread out on. Lovely bath and bedroom... More 

Helpful?
Thank Nanette T
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Nanette T, Thank you for the wonderful review. We really appreciate that you have taken the time to write such a detailed review. Your feedback was very much appreciated. Kind Regards, Annie Hsieh Rooms Division Manager More 

Greater Adelaide, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 4, 2016

We stayed for 6 nights in a 2 bedroom spa apartment. The views were absolutely stunning. Great central location, with Woolworths just below, and also right on Cavill Avenue with great shops, restaurants and a mall. A television in the master bedroom would be a great touch. Only downfall would be the noise, we were on level 18 and there... More 

Helpful?
Thank Tiffany261
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear Tiffany261 Thank you for your review and we are thrilled you enjoyed your stay. As the apartments here are individually owned, it is the owners choice on how they would like to furnish the apartment but with your review we can definitely look at that option with him. We look forward to having you back again soon Kind Regards... More 

Frankston, Australia
1 review
4 of 5 stars Reviewed March 2, 2016

We loved the accommodation, great room, amazing views, and the best location. We were disappointed with a 2pm check in ( that we were not advised of until we arrived at 9.30am ) when I tried to contact the hotel for an update on the check in time after spending the day waiting I was transferred 4 times to 4... More 

Review collected in partnership with Amoma.com

Helpful?
Thank gemma292016
Annie H, Rooms Division Manager at Mantra Circle on Cavill, responded to this review

Dear gemma292016, Thank you for taking the time to review our property. It's great that you love our accommodation and location but unfortunate that your overall experience was dampened by the lift issue. I can assure you that this has been addressed and hope that you will come back soon to enjoy the full Mantra Circle On Cavill experience. Kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Comprising of two residential towers, Circle on Cavill offers luxury accommodation for couples, families or business delegates looking for a relaxed holiday in Surface Paradise on the Gold Coast. With its central location, proximity to the beach and direct access to the Circle on Cavill shopping precinct, Circle on Cavill ensures you will never be short of things to do. Circle on Cavill boasts spacious one, two and three bedroom apartments, all consisting of self contained state of the art kitchens, laundry, bathroom including spa, flat screen televisions, DVD player, stereo and cable TV. Circle on Cavill has many onsite facilities including two lagoon style pools, fully equipped gym, sauna and spa, as well as a children's playground and games room. Relax in the Zen garden terraces overlooking the extra large LCD television located between the two towers. Circle on Cavill is perfectly positioned to take advantage of the iconic Australian beach culture and the contemporary international entertainment to make it a very sort after destination. CIRCLE ON CAVILL HAS A STRICT 'NO PARTY POLICY' (DOCUMENTATION TO BE SIGNED ON ARRIVAL). Circle on Cavill Party Policy: - Each apartment requires a guardian of legal age (18 years or greater) - Parties are not permitted in apartments - Registered guests only permitted in apartments after 10pm - Excessive noise will not be tolerated - Excessive levels of alcohol are not to be brought onto the premises - Apartments are to be left in original condition on check out or additional charges will apply Failure to comply with the above will result in immediate eviction from the premises. Circle on Cavill reserves the right to retain all accommodation paid. Circle on Cavill is a mixed use building that includes residents, permanent tenants and holiday rental apartments. Circle on Cavill apartments consist of city, river, hinterland and ocean views. One Bedroom Apartments are located from level 5 with city, river and hinterland views One Bedroom Ocean View Apartments are located from level 13 Two Bedroom Apartments are located from level 5 with city, river and hinterland views Two Bedroom Ocean Apartments are located from level 13 Three Bedroom Sub Penthouse Apartments are located from level 35 with ocean, river and hinterland views Apartments are assigned on the day of arrival, with levels & views allocated depending on availability. Bond policy: Upon check in, guests are required to provide photo ID and a credit card pre-authorisation. A $200 security bond is required for 1 Bedroom Apartments. For 2 and 3 Bedroom Apartments a $500 security bond is required. Maintenance notice: Due to a maintenance issue the lagoon style pool will be closed to the public from the 29th of August 2016, with an expected completion date of the 16th of September 2016. During this time some construction noise can be expected between the hours of 8.30am and 4.30pm. Please be aware that the completion date may be subject to change. Whilst the works are being completed, the pool in the south tower as well as the indoor pool will be open as normal. We do apologise for the late notice, however this is last minute remedial works and we have only just been notified of the dates. During this time we will make every effort to minimise the disruption to our guests. ... more   less 

Additional Information about Mantra Circle on Cavill

Address: 9 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $130 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Circle on Cavill 4.5*
Number of rooms: 249
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Also Known As:
Mantra Circle On Cavill Hotel Surfers Paradise
Mantra Circle On Cavill Gold Coast/Surfers Paradise
Hotel Style:
#5 Romantic Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
#7 Business Hotel in Surfers Paradise
#7 Family Hotel in Surfers Paradise
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