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    The Emerald

    Emerald 7 Mallana St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    8/6/2017 8/7/2017
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    Traveler (69)
    Room & Suite (19)
    Dining (1)
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    Overview
    • Excellent20%
    • Very good22%
    • Average10%
    • Poor15%
    • Terrible33%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Kitchenette
    Spa
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    3.5 Star Hotel
    All hotel details
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    Alpha Sovereign Hotel
    851 reviews
    #16 of 31 hotels in Surfers Paradise
     
    The Island Boutique Hotel
    17 reviews
    #19 of 31 hotels in Surfers Paradise
     
    Rhapsody Resort
    316 reviews
    #3 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,477 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (70)
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    Traveler type
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    1 - 5 of 68 reviews

    Reviewed 1 week ago via mobile

    I booked at the emerald due to it's cheap price and spa bath. On arrival we were charged a $10 early book in fee for arriving 40 minutes early. A $100 bond was also taken on arrival and would not be placed back in the...More

    Thank lil1999
    Reviewed 2 weeks ago via mobile

    So yeah our rooms were really dirty especially the floors and kind of falling apart, however they are quite modern rooms including the kitchen which was quite clean and had microwave, big fridge, toaster, kettle, stove top and even a washing machine which we found...More

    Thank Riverhoods
    Reviewed May 16, 2017 via mobile

    Stayed one night at The Emerald whilst passing through. The facilities were good and the room had beautiful views of the Gold Coast city. The room could definitely use a make over as it seems rundown and outdated but other than that, comfortable stay!

    1  Thank Grace F
    A TripAdvisor Member
    72
    Reviewed April 24, 2017 via mobile

    Stayed here for 2 nights before I demanded a refund. Room was disgusting, run down and filthy, stained kitchen bench, couches falling apart, bathroom moldy and a crack in the wall held together with tape... also animal droppings behind the bed side table. The pool...More

    Thank A TripAdvisor Member
    Reviewed December 26, 2016 via mobile

    If you end up on higher apartments you can get nice 360 degree view and apartment was quite large. But bathroom was a mess and dont get fooled about spa. It looks like just a bigger sink. Maybe a kid would fit in..

    Thank Maros P
    Alpha Sovereign Hotel
    851 reviews
    #16 of 31 hotels in Surfers Paradise
     
    The Island Boutique Hotel
    17 reviews
    #19 of 31 hotels in Surfers Paradise
     
    Rhapsody Resort
    316 reviews
    #3 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,477 reviews
    #8 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    Details
    • Price range
    • $92 - $253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 On the Beach Hotel in Surfers Paradise
    • #14 Spa Hotel in Surfers Paradise
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 13
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Priceline, Hotwire, Agoda and HotelQuickly so you can book your The Emerald reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Emerald Surfers Paradise ,
    • The Emerald Gold Coast/Surfers Paradise
    Add Photo Photos
    Traveler (69)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (55)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    Salt Meats Cheese
    386 reviews
    .32 miles away
    Paradox Coffee Roasters
    233 reviews
    .30 miles away
    Brooklyn Depot Surfers Paradise
    473 reviews
    .30 miles away
    Clifford’s Grill & Lounge
    177 reviews
    .31 miles away
    Nearby Attractions
    SkyPoint Climb
    1,085 reviews
    .36 miles away
    SkyPoint Observation Deck
    2,502 reviews
    .35 miles away
    St Vincent's Catholic Church
    22 reviews
    .24 miles away
    7D Cinemas
    20 reviews
    .35 miles away
    Ask a question
    Questions & Answers
    georgiaw618
    October 31, 2016|
    Answer
    Response from Joanne H | Reviewed this property |
    I can't help you with the pricing as I know it'll change in the different seasons. No its 1 room with a large queen size bed and 1 room with 2 singles. The Queen room comes with it's own en suite bathroom attached, and... More
    1
    Vote
    Room Tips
    "Do not stay here it is absolute filth"
    Read review
    "best views, quiet environment, nice pool, riverfront, giant bath"
    Read review
    "Go to the Sunshine Coast"
    Read review
    "Ask for a condition report first of the room they want to put you in."
    Read review
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