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Islander Backpacker Resort

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Islander Backpacker Resort
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140 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Ballina, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 21, 2014

1970s version of a time capsule. Very outdated, very unclean, bathrooms need attending, carpets need cleaning, kitchens needs draws and refurbishing, very dissappointing as online pictures do not reflect the state of this hotel. Also very noisy. Location o.k.

Helpful?
Thank Lea H
Auckland Region, New Zealand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 11, 2014 via mobile

Stayed in a 6 bed dorm Good points: -lots of light -ensuite -quiet -tv -spacious for a 6 bed -clean sheets Bad points: -a tad grubby in the bathroom but not so bad -hardly any mains sockets -kinda rude /grumpy staff when we checked in. Mid service- Started having a convo about their night out, bit rude :/

Helpful?
Thank Vee1987
Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

This hostel is attached to a hotel, so it doesn't look like a backpacker place at all. You are entitled to use the hotel facilities like swimming pool and jacuzi. The rooms have a little fridge which is handy. Suits well for people who travel solo.The room seemed reasonably clean, but I woke up with dozen of bedbugs bites the... More 

Helpful?
Thank Janička K
Royal Tunbridge Wells, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

We booked a double as it was not much more than a dorm, I think the gave us a room from the hotel part rather than the backpacker part. Huge bathroom, a/c, big tv and sofa. We were pretty pleased. Other rooms I heard from people we met were cramped and really hot with only a floor fan. In terms... More 

Helpful?
Thank philallen13
Burgess Hill, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

My boyfriend and I stayed here for our first week in Australia. The room was great (we were on the ground floor) lovely that it had an ensuite, fridge, tv and fan - no air conditioning though. We were not too keen on our first room - one of the inhabitants had chained a bike to the bunk I would... More 

Helpful?
Thank worthytravel
Bristol, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 24, 2014 via mobile

We really liked the 'hotel feel' of this hostel, especially the en suite bathroom, TV and balcony! As well as the use of the pool, spa and tennis courts! The location is perfect for anyone wanting to stay in surfers paradise, walking distance to everywhere we wanted to go, including the main bus stop to the parks! There were only... More 

Helpful?
Thank Kelly2112
Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 23, 2013

No Air Conditioning, No Ceiling Fans, No ventaliation, very noisy due to intersection, old windows above door do not open, feral smell from carpet, obvious urine and vomit marks on carpets in hallways. Very poor accommodation for visiting international tourists. Suggestion - Install air-con, look at replacing 1960's windows/doors with double glazed sliding to reduce noise from intersection. Purchase an... More 

Helpful?
Thank 980Robert
irh, General Manager at Islander Backpacker Resort, responded to this review

Dear 980Robert, Firstly I would like to sincerely apologise for not being able to fulfil your expectations. I recognise that we are an older property but cleanliness is of the utmost importance and these items are not acceptable. Thank you for recognising our great service, fantastic location and abundance of onsite facilities. We do have extensive refurbishment plans submitted to... More 

Travelers are raving about these Surfers Paradise hotels

nes ziyyona
Level Contributor
10 reviews
9 hotel reviews
5 of 5 stars Reviewed December 23, 2013 via mobile

Very clean, alot of facilities like pool, hot tub, arcade, internet cafe, tv room... Our 4 bed room had a tv(!!!). Kitchen is ok. Average kitchen. Very good location, close to the beach, to a shopping mall area and to a bus station to the theme parks

Helpful?
Thank nadavsil
irh, General Manager at Islander Backpacker Resort, responded to this review

Dear Nadavsil, We are delighted to hear that you have truly enjoyed your visit to the Islander and Surfers Paradise. We have an abundance of free facilities on site as noted and are located in the heart of town. Thank you for your feedback and we look forward to welcoming you back soon. Kind Regards Dean Cooper General Manager More 

1 review
1 of 5 stars Reviewed December 20, 2013

I left the Islander Backpackers Resort today telling myself that i'll never back to there. I left a bag with a brand new t shirt inside of a bedroom (which had only 2 friends of mine) and the shirt just disappeared. I don't know if it was the cleaning staff (who maybe just throwed it away) or someone else..anyway, I... More 

Helpful?
Thank Helder O
irh, General Manager at Islander Backpacker Resort, responded to this review

Dear Helder O, I am deeply sorry that you feel that way and we were unable to resolve your loss in a more passionate way. Thank for providing your feedback and I will be personally attending to this matter with our team. Should you wish to contact me directly please feel free on info@islander.com.au I would like to take this... More 

Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed December 4, 2013

More like a hotel than a hostel which is nice but also annoying as no hostel feel to meet people etc. Location is the best thing about this place - so convenient to everything the beach, bus stop to themeparks, shops and restaurants etc. Clean, spacious and bonus to have an ensuite

Helpful?
Thank kateram
irh, General Manager at Islander Backpacker Resort, responded to this review

Dear Kateram, OUCH!, that one hurts. Glad to hear you enjoyed our cleanliness and amazing location, but disappointed you were BORED. Unfortunately we were not exceptionally busy while you were with us but hope that next time you might visit our restaurant and bar on ground floor and common kitchen area to meet some more travellers. We appreciate your feedback... More 

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Amenities

Highlights
  • Pool
  • Free Internet
  • Beachfront
  • Free Parking
  • Restaurant
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
You can't get any closer to the action than this! Islander Backpackers Resort is located in the heart of Surfers Paradise, only a block from the famous Surfers Paradise Beach and the excitement of Cavill Avenue. The hostel is located on the corner of Beach Road and Surfers Paradise Blvd, only a short walk to restaurants, shopping and nightlife. Guests can enjoy free use of resort facilities including: • Tropical outdoor pool• Spa • Steam room • Tennis and squash courts Other facilities include:• 24 hour internet cafe• BBQ Area and Sundeck• On-site bottleshop• 24 hour reception• Tour desk• On-site car rental• Comfortable Common Room with lounges, DVD library and big screen TV. You can even record your own video msg and email home to your family on our Holiday Travel TV for free. • Fully equipped industrial kitchen and fridges• Laundry facilities• Games Room• Limited undercover parking. • Vegas in Paradise Restaurant, Bar and Gaming lounge is located on the ground floor and a new outdoor cafe is now open serving fresh coffee and snacks. Islander Backpackers Resort offers twin and double rooms as well as four, five or six share dorm rooms. All rooms include private bathroom, lockers, small bar fridge, TV, telephone (incoming calls only) and private balcony. Linen is provided. Private rooms are also provided with a daily mini service. ... more   less 

Additional Information about Islander Backpacker Resort

Address: Cnr Beach Road and Surfers Paradise Blvd | Po Box 344, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $17 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Islander Backpacker Resort 2*
Number of rooms: 50
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Also Known As:
Islander Backpacker Resort Gold Coast/Surfers Paradise
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