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Shantara Resort Port Douglas

Certificate of Excellence
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27 - 31 Davidson St | Port Douglas, Port Douglas, Queensland 4877, Australia
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1 room 1 adult
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Shantara Resort  Port Douglas
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798 Reviews from our TripAdvisor Community

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There are newer reviews for Shantara Resort Port Douglas
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Been reading a few reviews about this place and noticed that if you say anything negative the management responds with a snooty message about how awful of a guest you were. This place is snooty. It is a nice place to stay and a great location, but rudeness by the staff kind of wrecked it for me. I booked with... More 

Helpful?
2 Thank Carla F
Shantara, Manager at Shantara Resort Port Douglas, responded to this review

Hi Carla and thank you for taking the time to place a review. I am sorry you felt you were spoken to rudely and we have absolutely taken this on board! However I wonder if maybe sometimes some people take a little longer to process things than others. It also seems your expectations and decisions you made concerning your booking... More 

Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The brief: find a location to escape and re-energise following a family reunion overseas, that was close to shops and restaurants. After a bit of a google and tripadvisor search, I found Shantara. Shantara is very conveniently located a short 10 minute walk away from the main street of Port Douglas and the resort itself is beautifully presented. Another highlight... More 

Helpful?
1 Thank Denise C
Bristol, Connecticut
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 29, 2015

We stayed in a ground level 1 bedroom apt for four nights and loved everything about this resort!!! The staff was extremely friendly and helped us book a Great Barrier Reef trip which was certainly the highlight of our time in Port. The room was perfect as we had plenty of room to spread out and relax. The swim out... More 

Helpful?
1 Thank JayCola61984
Mildura, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

We stayed at the amazing Shantra Resort for our honeymoon. Such a beautiful place to stay. I especially loved our own private pool deck! Was so relaxing, comfortable and clean. Excellent air conditioning too!! Nothing was to much trouble and we also received a bottle of wine on arrival. Everything is walking distance from the resort. Loved every minute of... More 

Helpful?
1 Thank Emma D
Sheffield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

Having stayed her for a few days I just wanted to make a little review. We were in room24a, what a great room. Nice living space, good sized bedroom and and a superb bathroom. The hotel has a couple of little pool which gives you just enough for a dip. The only problem is if you don't have one of... More 

Helpful?
2 Thank willy146
sydney
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

we absolutely loved our stay at shantara. We stayed in a studio room which was very modern and clean. The room was on the second story which was extremely quite and over looked one of the pools which was perfect. Staff were all lovely and friendly. I think this is the place to be if your looking for a quite,... More 

Helpful?
1 Thank mindy88
Southampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 27, 2015 via mobile

Had a weeks stay at the Shantara hotel and spa just off the main high street in Port Douglas. The hotel is very modern only been open 8 years. The studio room was spacious very clean and had all the equipment for self catering if that's what you chose to do. Each two rooms have a washing machine and dryer... More 

Helpful?
2 Thank Uncletegs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2015 via mobile

My husband and I were completely impressed by the Shantara Resort during our stay on our honeymoon. Not only was the location perfect between town and the beach but the customer service was incredible. Amanda greeted us when we arrived and explained where to find everything in the hotel and around town. She also helped us to book our snorkeling... More 

Helpful?
1 Thank Jessica P
Auckland Region, New Zealand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 11, 2015

This is a great location, with the beach around the corner & all the great restaurants just 5 minutes walk away. The staff at the Shantara were lovely & went the extra mile. On our check in they offered to confirm all our trips for us, which they did & gave us all the details. We arranged another trip with... More 

Helpful?
Thank Karen S
Townsville, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015

This adults only resort was great. Modern, clean and the location close to the main street was ideal. We stayed in a 2 bedroon 1 bathroom apartment on the top floor over looking one of the pools. All the modern amenities of an apartment were at our disposal. Although we didn't use it the place also had Spa Treatment facilities... More 

Helpful?
1 Thank Glen D
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