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Pool Resort Port Douglas

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Pool Resort Port Douglas
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262 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have always considered The Pool Port Douglas over the past few years and not booked it in the past as we usually stay for 2weeks and I didn't want to be stuck if it didn't meet expectations. This year we had a gap to fill for 3days and thought it was the perfect opportunity to sample the property. Our... More 

Helpful?
Thank pinakins109
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Good afternoon pinakins109, Firstly, thank-you so much for taking the time provide your review. It's great to hear you were able to enjoy your break & we are more than happy to do our utmost to ensure our guests are comfortable and happy :) We hope your son has a speedy recovery & we cannot wait to welcome you all... More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a 2 bedroom apartment on the ground floor with pool access. The rooms were large and clean, and the kitchen was well equipped and made in-house meal preparation easy. There is a great view of the mountains behind the resort. There are plenty of things to see nearby which will keep both adults and children entertained. The... More 

Helpful?
Thank Peter S
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Peter S, Thank you for providing such an in-depth review of your recent stay with us here at Pool Resort. It's great to hear you were able to enjoy your apartment & took advantage of the Pool! You're welcome to provide any further feedback to us via: manager@poolresort.com.au & we sincerely look forward to welcoming you and your family... More 

Melbourne, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place to stay. Tip: Book a swim up room with easy access to the pool from your balcony. Staff are lovely. Room 63 could do with new floor tiles. Room is well equipped and reasonably priced. Pool is picturesque. Ants have been a problem, hotel is aware of this however perhaps could supply some containers to store food as... More 

Helpful?
Thank Meakz
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Meakz, Thank you for taking the time to provide your review of your recent stay with us here at Pool Resort. We are glad to hear you enjoyed your stay with us & found us affordable & picturesque. We have provided your feedback to the owners of Unit 63 regarding the tiles, and we have also mentioned the need... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited Pool Resort as a family of 4. Very easy even with a late night arrival. Our apartment had swim up access from the pool overlooking the mountains. Great spot for sundowners. Larger main pool has two pools and at same depth of 1.2m. Apartments are clean and cool with A/C and fans. Beds comfortable and sheets changed mid week.... More 

Helpful?
Thank Damian W
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Damian W, Thank-you kindly for taking the time provide such a great review! We are glad you found your experience hassle-free (which we always aim to provide) & it's great to know you were able to really take full advantage of our fantastic pools. We hope to welcome you back to Pool Resort again in the future. With much... More 

Wollongong, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 4 days in a 3 bedroom (Room 16) was pure luxury. The 3 bedroom units have their own plunge pool and a backdrop of greenery. Resort is only a few years old and really well maintained. Managers are super helpful. Port Douglas was a great get away for some winter sun and warmth, with heaps to do. Highly recommended.

Helpful?
1 Thank BaliBill531
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi BaliBill531, Thank-you for taking the time to review our resort. We are so happy to hear you took advantage of the Plunge Pool & found our resort luxurious & enjoyable! If you have any other suggestions or feedback, you're always welcome to email us at manager@poolresort.com.au anytime. We look forward to welcoming you back to Pool Resort :) Management,... More 

Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been coming to Pool Resort for years. I have been with family & friends and its great for both! Definitely book a swim up room as its great having the pool access to your apartment 24/7. Rooms are extremely clean & modern. Great kitchen & bathrooms. Great for kids/ babies. Pool is huge and has a beautiful outlook.... More 

Helpful?
1 Thank Ljg43
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Ljg43, Thank-you for taking the time to review our resort. We are so pleased to hear you are a regular with us at Port Douglas! Our swim up apartment's are sure hard to beat! Your feedback is very valuable to us & we thank-you sincerely for taking the time to share your positive experience. We look forward to seeing... More 

Queenstown, New Zealand
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed with another couple in a two room condo on the ground floor. It was nicely decorated, maybe a little too modern for my liking, but that's up to personal taste. The condo was nice and clean and had a large patio area for outdoor reading and relaxing. Just bordering the patio is a glass wall... More 

Helpful?
Thank mooreao
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Mooreao, Thank you very much for the review of your recent stay with us here at Pool Resort. Yes, by all means we will be taking your comments as feedback and striving to ensure we can better those areas for your next stay! We do love to hear you made the most of the pool & patio during your... More 

Melbourne
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 22, 2016

We stayed at the Pool Resort for a few days in August. The total experience was excellent. Peter and Donna were extremely friendly and helpful. The rooms and the whole resort are extremely clean. Our two bedroom unit was amazing and contained everything we might need for our stay. The kitchen had all the alliance we needed to cook our... More 

Helpful?
Thank 4lil4
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi 4lil4, Thank you very much for the review of your recent stay with us here at Pool Resort. We are so pleased to read you had a wonderful time & welcome you back anytime! We greatly appreciate your comments and time. Please feel free to reach out to us directly at manager@poolresort.com.au if you have additional information to share.... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

Pool resort is in a great location. Just a short car journey from the main town and marina. The apartment was very clean, had everything you need and the swim up pool was great. We stayed in a 3 bedroom apartment which was HUGE. All the pool towels, bed linen and bath towels were provided. Would definitely recommend if you... More 

Helpful?
1 Thank amandafurniss
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Amandafurniss, Thank you very much for the review of your recent stay with us here at Pool Resort. How great are the 3 bedroom apartments! :-) So Spacious! We loved reading your positive comments, thank you for sharing! With much appreciation, Management - Pool Resort More 

Greater Melbourne, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

We had a 2 bedroom mountain view swim up apartment. It was fantastic with the kids. The boys loved being able to jump into their back yard pool! It was clean, quite, handy having your own kitchen and washing machine! We loved our relaxing stay at Pool Resort and would definitely stay here again!

Helpful?
Thank tjw77
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Good afternoon tjw77, Thank-you for taking the time to review Pool Resort. We are so pleased to hear you chose to stay with us for your wedding. Your feedback is very valuable to us & we thank-you sincerely for taking the time to share your positive experience. Our best wishes & we welcome you & your family back to Pool... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Pool Resort Port Douglas

Address: 19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $188 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pool Resort Port Douglas 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pool Resort Port Douglas Hotel Port Douglas
Pool Hotel Port Douglas
Pool Port Douglas
Hotel Style:
#15 Family Hotel in Port Douglas
#17 Luxury Hotel in Port Douglas
#22 Romantic Hotel in Port Douglas
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