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Pool Resort Port Douglas

Certificate of Excellence
19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
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Pool Resort Port Douglas
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248 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Brisbane Region, Australia
Level Contributor
177 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

If you like being away from Town and away from traffic noise this place is for you. Big comfortable apartments overlooking a massive complex long magnificent pool. These units are very clean and offer another side of Port Douglas for those wanting to really relax. Well priced I thought!

Helpful?
Thank Jimmy D
Queensland, Australia
Level Contributor
13 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in a two bedroom room for our wedding, was a great choice! Room was spacious, room had a decent balcony, nice and clean bathroom with a nice sized bath and the pool was huge!!! Would stay here again and recommend to others wanting a nice quiet retreat!

Helpful?
Thank charlier239
New Zealand
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Pool Resort for five nights in July - first time we had stayed here, and we loved it! We stayed in a two bedroom apartment (we have a six year old boy), which had everything we needed for our self-catered stay. Full-size fridge and freezer was fantastic! The overall feel of the complex was relaxed and... More 

Helpful?
Thank NZGirl76
Sydney, Australia
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent property which was spacious, clean and comfortable. Fantastic for self catering and has all the mod cons. The major selling point for the kids was, of course, that beautiful pool. Not to hot, not too cold - just right. When you book a swim out you obviously sacrifice a little bit of privacy, but hey, everyone is on... More 

Helpful?
Thank L410
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

I was expecting so much more. The only thing it's got going for this 'resort' is the pool. It really should not be called a resort as there is nothing resort to it. Very simple accommodation and amenities. The walls are paper thin, the bathroom has no area to place your belongings, it's not serviced and the shower is hopeless.... More 

Helpful?
Thank Jessica A
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Dear Jessica A, Thank you very much for the review of your recent stay with us here at Pool Resort. Your feedback in relation to the showers, towels & beds are extremely valuable to us - please note we have taken this on board. We greatly appreciate your comments and time. Please feel free to reach out to us directly... More 

Sunbury, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Just love this place ! We have been holidaying here for the last 8/9 years and it never disappoints .... Right from booking to departing ! Sue always goes out of her way to make our stay is enjoyable nothing is too much trouble ... She is so lovely to deal with and along with Debbie and Kevin ( new... More 

Helpful?
Thank lisabaird
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Dear Lisa, Thank you very much for the review of your 9th stay with us here at Pool Resort! How Amazing! We are very happy to hear your positive feedback from both yourself and your extended family! I will be sure to pass on your wonderful feedback to all staff and glad we can make your stay more enjoyable :-)... More 

London, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 7, 2016

We just spent 4 days at the Pool Resort in Port Douglas and the initial impression when you pull up and then see the pool is wow, but then when you've been there a few days the shine is rubbed off the wow a bit. We had a ground floor room with pool access which was the main reason we... More 

Helpful?
4 Thank Richard S
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Hi Richard, Thank you very much for the review of your recent stay with us here at Pool Resort. We are so glad to hear your daughter was making the most of our pool during your stay! Thank you for your feedback regarding the pool, apartments & sun lounges, we have noted this. We do hope you keep in touch... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed May 17, 2016

My family and i stayed here June /July last year and found the accommodation was ideal for our needs. As our 3 kids love swimming having the pool right outside our door was just perfect for my wife and i to sit back , relax and keep an eye on them whilst still on our balcony. The apartment was open... More 

Helpful?
Thank Boofhead1969
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Dear Boofhead1969, Thank you very much for the review of your recent stay with us here at Pool Resort. We are very happy to hear both yourself and your family have enjoyed your stay with us, whilst relaxing and swimming! We look forward to seeing you again soon! With much appreciation, Debbie, Pool Resort. More 

Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

We stayed at pool for our break before Christmas. Check in was great and we had parking for the car. The room was very cool lots of space balcony with a view. We just had to walk up a few steps. The kitchen was good just need a few little new things. The pool it amazing it's massive with little... More 

Helpful?
Thank Keegan D
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Dear Keegan, Thank you very much for the review of your recent stay with us here at Pool Resort. We are very happy to hear you enjoyed your stay with us! We too hope to see you again! With much appreciation, Debbie, Pool Resort. More 

Sydney, Australia
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 25, 2016

The staff are amazing. Sue was a delight as was head of housekeeping. The apartments have a great layout, and clean, a little worn, depending on which unit you get as they are all owned individually. But the staff are aware and seem to be doing the place up. There is no inside table and chairs, but it was so... More 

Helpful?
Thank theagerty
Pool R, Manager at Pool Resort Port Douglas, responded to this review

Dear theagerty, Thank you very much for the review of your recent stay with us here at Pool Resort. Get travel tips! Thank you :-) We look forward to seeing you again soon! With much appreciation, Debbie, Pool Resort. More 

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Pool Resort Port Douglas

Address: 19 - 37 St Crispins Ave, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $185 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pool Resort Port Douglas 4.5*
Number of rooms: 70
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Also Known As:
Pool Resort Port Douglas Hotel Port Douglas
Pool Hotel Port Douglas
Pool Port Douglas
Hotel Style:
#15 Family Hotel in Port Douglas
#21 Luxury Hotel in Port Douglas
#22 Romantic Hotel in Port Douglas
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