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Pool Resort Port Douglas

Traveler (233)
360
Panoramas (55)
Pool & Beach (84)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Outdoor pool
Paid Internet
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mountain View
Trendy
HOTEL CLASS
372Reviews
701Photos
10Q+A
97Room tips
Traveler rating
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Popular mentions
+3
We have just left pool resort after staying for 6 days at the end of our month in Australia. The apartment was very modern, spacious, well equipped and clean. We had a swim up pool straight from our patio, which was perfect to cool down. Being the quiet season, the pool was
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+24
My wife and I stayed at the pool resort for a week and absolutely enjoyed it. I can´t say much about the pool except that it is very impressive and people were always enjoying it. We stayed in a 3 bedroom apartment with a private plunge pool. The apartment has all you need for
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We recently stayed at the Pool Resort after purchasing a “Luxury Escape”. The Pool Resort does not live up to the standard of a luxury escape and I am not sure if you would call it a resort. Apart from the pool there are no other facilities eg swim up bar, spa, complimentary
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Response from Pool R, Manager at Pool Resort Port Douglas
Responded 4 weeks ago
How very disappointing to read your review and comments. Our 3 bedroom plunge pool units were refurbished less than 2 years ago with all quality furnishings and 175 square metres of living space, they are a a beautiful large modern well equipped unit. A plunge pool relates to a small pool for cooling off, which all our guests in the past love the privacy of a quick cool off. I apologize for no shade sail, all shade sails are being replaced from the harsh hot weather. What a shame you didn't approach us in the office, to speak about your issues as we are extremely accommodating to our guests in all areas, As far as no swim up bar or spa, you didn't read your package thoroughly, Port Douglas in January is high season and that is why there was a surcharge. $899 is for a 5 day stay in a 2 bedroom unit and you choose a 3 bedroom 2 bathroom with a private pool. I do suggest in future you research your accommodation packages thoroughly to avoid disappointment.
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+7
We stayed 19 nights, we tried both the 3 br swimout and the 3br plunge pool room, both just as good however I preferred the plunge room as I could swim privately & sun bath on my own. The service from Donna and her husband was great. Cleanliness was perfect, I'm a bit OCD with
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Response from Pool R, Manager at Pool Resort Port Douglas
Responded 4 weeks ago
Hi Rana, Thank you for your amazing review and comments about Pool. How wonderful for you to feel comfortable and secure enough to choose Pool for 19 nights!!! Thank you for your lovely comments on our service in the office, and I will pass your comments on to our great housekeeping team who looked after you and your family while you were here. Its great to here you enjoyed both plunge pool unit and the swim out unit. And Choo Choo"s is a little gem for food and coffee. We are looking forward to welcoming and accommodating you and your lovely family back to Pool next summer.
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We stayed here over the Christmas week. Loved our 2 bedroom pool access apartment with virtually our own private sparkling pool. Donna and Peter were the perfect resort managers. Very helpful with tips and ideas of what to do during our stay. The apartment was beautifully clean
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Response from Pool R, Manager at Pool Resort Port Douglas
Responded 4 weeks ago
Thank you for your absolutely fabulous review on our beautiful property, The swim out is a great choice and convenient for a dip in our amazing pools.Peter and myself are very passionate with the upkeep of the resort and I will be sure to pass your lovely comments to he housekeeping team. We are pleased have created a wonderful Christmas for you and your family, and we are very much looking forward to welcoming you back to Pool.
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12345692
We booked ours through Luxury Escapes as it was an offer so I don't think I can really answer your question. Sorry.
-1 votes
Good Morning the swimming pools at Pool Port Douglas are not heated for the winter months, they are normally around 22 deg during winter which is a little fresh when you first get in but really good once you start swimming
0 votes
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Yes beach towels were provided
0 votes
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yes we have a Coles in town or an IGA within walking distance
0 votes
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Pool Resort has ground floor units that have doors wide enough for wheelchairs 900mm wide and the bathrooms are walk in showers but I have no units with grab rails
0 votes
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12
"We stayed in apartment 6. It´s quiet and you have no noise from the massive pool."
"Swim up was great"
"Don't stay there, very poorly run and the cleaners are terrible at their job."
"We had room 11 opposite the large pool deck area - fantastic!"
"The swim up rooms allow you to keep a eye on your kids in the pool from your alfresco area."
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PRICE RANGE
$171 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pool resort port douglas hotel port douglaspool hotel port douglaspool port douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
70
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