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Peppers Beach Club Port Douglas

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Peppers Beach Club Port Douglas
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1,022 Reviews from our TripAdvisor Community

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Showing 1,012: English reviews
Sydney, Australia
Level Contributor
183 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The two of us had a large apartment with two bedrooms (the second bedroom having two single beds/chaises). Large bathroom, kitchen and living area. The only thing missing was a chaise on the balcony. Peppers is in an ideal location, only one block back from the surf club and the patrolled section of 4 mile beach, and a very short... More 

Helpful?
Thank DG_Sydney77
Adelaide, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at peppers recently and thoroughly enjoyed our stay. Rooms were generous size and very clean. Quality toiletries products supplied by the hotel and tea and coffee making facilities in the room. Friendly and helpful staff. Lovely pool with plenty of space for all. Secure underground car parking included in room price. Location central less than 2 minute drive... More 

Review collected in partnership with this hotel

Helpful?
Thank Nic T
Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great pool and located close to port douglas shops. Great environment for a family to enjoy a get away in a relaxed setting. Staff at front desk where friendly. The swim lagoon room is a great choice.

Review collected in partnership with this hotel

Helpful?
Thank dam0au
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

No proper curtains! It is Australia where you have light already at 5.30 am! MyAC is loud and blowing into the head! AC temperature does NOT go below 22C! Reception confirmed that they set remote control for it not to go below 22 C! Absolutely shocking! Stayed one night and will not go to Peppers ever again. There are 5... More 

Helpful?
Thank Lyudmila G
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

This is the second time we have stayed at the report and we were very disappointed. When we checked in no one helped with our luggage up 2 x flight of stairs. We were not shown to our room just given verbal directions, hence we got lost! The lounges around the pool were broken and in need of repair/replacement. When... More 

Review collected in partnership with this hotel

Helpful?
Thank Maguire2746
peppersbeachclub, Front Office Manager at Peppers Beach Club Port Douglas, responded to this review

Dear Maguire2746, We pride ourselves on our service standards and regularly receive positive feedback, it is disappointing to learn that we did not meet your expectation and apologise for failing to deliver in this instance. We are working with the Body Corporate to get the sun lounges replaced. Your feedback has been shared with all the managers within the Resort.... More 

Sale, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Everything about peppers says luxury. Our penthouse apartment was spacious, comfortable and had everything you needed. The staff were so helpful and friendly and nothing was a hassle. The pool was also a standout.

Review collected in partnership with this hotel

Helpful?
Thank Stephez88
Melbourne
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great location. Rooms were modern and clean. Pool was excellent. Very family focused so good for us but maybe not a romantic couple place. Service was great by some staff members but a bit bored by others.

Review collected in partnership with this hotel

Helpful?
Thank Ben C
Melbourne
2 reviews
5 of 5 stars Reviewed 1 week ago

we had an amazing start to our honeymoon. The resort is stunning and the staff super helpful. We loved the pool area which was perfect for our son. The room we were given was huge and our son had his cot set up separately from our room which was lovely. We had a bottle of bubbles delivered to our room... More 

Review collected in partnership with this hotel

Helpful?
Thank Kyliethekangaroo
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Lovely resort. Fantastic Pool and close to Macrossan St as well as the beach. Our room was beautiful, quiet and had all amenities we could possibly ask for. Our bedrooms did, however, need block out blinds as they faced a car park that always had its lights on. We have always loved Port Douglas. Staying at Peppers makes it a... More 

Review collected in partnership with this hotel

Helpful?
Thank susanr0berts
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

See complaints left for management with Toni at the front desk. Management should follow up complaints if they care.No house cleaning for 3 days after complaints to Denise and Ben at the front desk.I should just have to tick these boxes and feel happy with my stay.

Review collected in partnership with this hotel

Helpful?
Thank robert g
peppersbeachclub, Front Office Manager at Peppers Beach Club Port Douglas, responded to this review

Dear robert g, Thank you for the feedback. I do know that the Hotel Manager has been in touch with you via email. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Sublime Restaurant
Sublime Restaurant
Cuisines: Contemporary, Australian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Peppers Beach Club, Port Douglas combines beautifully appointed accommodation, luxury facilities and easy access to the magical Great Barrier Reef and Daintree Rainforest, making it the perfect holiday getaway. The resort is set amongst calming water features and lush gardens filled with tropical flowers and palms, creating a relaxed and inviting atmosphere. The resort offers beautifully appointed spa suites and one, two and three bedroom suites, some complete with private swim-up pool decks. All rooms feature free WIFI (up to 500MB) and free movies for all guests, air conditioning, alarm clock/radio, balcony, bathrobes, cable/pay TV, CD player, daily housekeeping service, direct dial telephone/data port/voice mail, hairdryer, in-room safe and iron and board. Kitchen facilities are available in 1, 2 & 3 bedroom suites includes dishwasher, stovetop/oven, microwave, refrigerator, toaster, coffee/tea making facilities, cookware and tableware. Washer/dryer (available only in 1, 2 & 3 bedroom apartments). The resort features a serene lagoon pool with sundeck and spa, fitness centre, concierge and tour desk making access to a range of exciting reef and rainforest experiences easy. If pampering is what you seek, a visit to the Exclusive Spa is a must or hire a bike and make your way to Four Mile Beach. In the evening there is an array of dining experiences awaiting you. The resort's signature restaurant, Sublime Bar & Grill serves some of the best cuisine you'll find in the region and uses the freshest ingredients to create a savoured contemporary Australian menu. The restaurant is located on the ground floor overlooking the stunning lagoon pool. Enjoy breakfast daily from 7.00Am - 10.00Am, lunch from 12pm - 4pm and dinner from 6.00Pm - 8.30Pm. The resort is the perfect base from which to experience all this amazing region has to offer. Port Douglas offers an abundance of exciting activities with the rainforest and the reef close by. Experience the Flames of the Forest live stage and dinner experience, welcome the day with a hot air balloon adventure, explore the Daintree World Heritage listed national park by 4WD and take a helicopter ride out over the Great Barrier Reef. Crocodile farms, Skyrail and white water rafting are just a few more adventures on offer. Combining a tranquil Tropical North Queensland setting with five-star resort facilities and professional service, this resort in the heart of Port Douglas is the perfect setting for your next getaway. ... more   less 

Additional Information about Peppers Beach Club Port Douglas

Address: 20-22 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Beach Club)
Location: Australia > Queensland > Port Douglas
Price Range: $186 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Beach Club Port Douglas 5*
Number of rooms: 100
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Also Known As:
Peppers Beach Club Port Douglas Hotel Port Douglas
Peppers Beach Port Douglas
Peppers Beach Hotel Port Douglas
Hotel Style:
#2 Spa Hotel in Port Douglas
#4 Family Hotel in Port Douglas
#6 Top resorts Hotel in Port Douglas
#9 Luxury Hotel in Port Douglas
#17 Romantic Hotel in Port Douglas
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