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Pullman Port Douglas Sea Temple Resort & Spa

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Pullman Port Douglas Sea Temple Resort & Spa
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1,634 Reviews from our TripAdvisor Community

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Showing 1,603: English reviews
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melbourne
Reviewed 2 days ago NEW

I have just return after staying nearly a week at the Pullman Sea Temple in Port Douglas. We stayed in one of the villas and it was AMAZING. A lot of people like the rooms near the lagoon pool but you get zero privacy. In the Villa you get your own private pool, 3 decent size bedrooms and a massive...

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Helpful?
Thank Luke K
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This resort has some top class elements, notably the amazing look of the pool, excellent gym and spa facilities and good food. However there are a couple of faults which let it down badly: service is very hit and miss and, as others have mentioned before, apartments are not cleaned to a high standard, if at all. We were told...

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Thank GemReb
Sydney, Australia
Reviewed 3 days ago NEW

We had a self contained 3 bedroom penthouse apartment which was 2 seperate rooms and a roof spa under cover plus b/q area because it was a family holiday the set up suited famously ( 4adults 3 children) the property was clean & the big pool around the apartments ( heated) was tremendous plus a beach nearby . We had...

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Thank l0zmez
Cairns, Australia
Reviewed 3 days ago NEW

Stayed at PPDSTR&S (ST) in Feb 2017 for one night. It is noted that we try and stay at ST at least a couple of times a year. This time we were in town for a 40th bday at the QT resort nearby. As a Le Club Accor Platinum member we asked for and received an upgrade to a Swimout...

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Thank CraigH3
Queensland, Australia
Reviewed 1 week ago NEWvia mobile

Came for the Easter break and everything was fabulous. Had a spa room and utilised the spa a lot sorry to the cleaning ppl having to clean the glitter out of the bath from the bath bombs. Staff friendly and helpful, cocktails a little pricey but expected. It's our second time at the Pullman port Douglas and will be back...

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1Thank Kiz18
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Thankyou for your review Kiz18. It was a pleasure to welcome you back and I'm delighted you had another wonderful stay with us! My team and I look forward to seeing you again soon in future. Warm regards, Lisa Brown General Manager

Bensalem, Pennsylvania
Reviewed 1 week ago

I read some of the poor reviews for this hotel and must say that we had a completely different experience. We were upgraded to a two bedroom apartment with a full kitchen and a washer and dryer. Our room was extremely comfortable and clean. The pool was just outside the door and the water was crystal clear. The bell service...

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1Thank Pruguy
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Thankyou for your feedback Pruguy. I'm delighted that you enjoyed your time with us and appreciated your complimentary upgrade. Thankyou for choosing to stay with us and I hope to welcome you back again in future. Warm regards, Lisa Brown General Manager

Reviewed 1 week ago

Awesome chap on reception. One of the best buffet breakfasts has had. Not huge selection but they focus on quality. The right distance away from the hustle and bustle of main st. Great for my daughter and self.

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1Thank Clayton C
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Dear Clayton C, thankyou for your wonderful review. I'm thrilled that your daughter and yourself enjoyed your stay with us and had a great time! Warm regards, Lisa Brown General Manager

Sydney, Australia
Reviewed 1 week ago

Great service and lovely room with swim-out to the huge pool. Two-bed apartment was spacious and comfortable with large bathrooms and full kitchen. Staff were friendly and helpful. On the negative side, the wi-fi internet was poor and kept dropping out, whilst there was only a weak 3G mobile phone signal. Also the resort is some way from the town...

Review collected in partnership with Accorhotels.com
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Thank 320jonathanv
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Thankyou for your review 320jonathanv. It's a pleasure to hear that your family enjoyed their time with us. I sincerely apologise about the disappointing wi-fi in the area, we are hoping with the introduction of the NBN this will improve exponentially! Thankyou for choosing to stay with us and I hope to welcome you back again soon! Warm regards, Lisa...

Sydney
Reviewed 1 week ago

Recently we had a family holiday at the Pullman Sea Temple Port Douglas. The place was great, the staff friendly and nice meals at the restaurant. The three bedroom we stayed in was wonderful. The kids loved it - especially the swimming pool. The only problem for me was the internet access.The one provided by the hotel was very poor...

Review collected in partnership with Accorhotels.com
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Thank R267CVmarkb
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Thankyou for your review R267CVmarkb. I sincerely apologise that the disappointing wi-fi in the Port Douglas area marred your stay with us somewhat. We are hoping that the introduction of the NBN will improve this for us and our guests. Thankyou for choosing to stay with us and I'm delighted that even despite the disappointing wi-fi you had a wonderful...

Billericay, United Kingdom
Reviewed 1 week ago via mobile

I got to say I agree with the bad reviews on here about the Pullman in Port Douglas. Room not clean had to ask for the cleaners to come back and re do. Dirty cups etc left outside our room for 3 days. Wifi Un usable. Had items taken out of our room ( ipad charging on kitchen side and...

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Thank trueandhonestholiday
PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & Spa, responded to this review

Dear trueandhonestholiday, Thank you for your review from your stay in December. I, myself, dealt directly with you on this occasion and as the General Manager these incidents concern me greatly and are very scarce at the resort. We took all appropriate action in relation to the gentleman who was allegedly taking photos. I'm sure you can understand that it...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Internet
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About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel. ... more   less 

Additional Information about Pullman Port Douglas Sea Temple Resort & Spa

Address: Mitre St, Port Douglas, Queensland 4871, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $136 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Port Douglas Sea Temple Resort & Spa 5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sea Temple Resort & Spa Port Douglas Hotel Port Douglas
Sea Temple Resort And Spa Port Douglas
Sea Temple Port Douglas
Sea Temple Resort Port Douglas
Hotel Style:
#1 Business Hotel in Port Douglas
#3 Spa Hotel in Port Douglas
#5 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#13 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Pullman Port Douglas Sea Temple Resort & Spa staff and other travelers.
24 questions
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Questions? Get answers from Pullman Port Douglas Sea Temple Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a Villa closest to the beach”
  • Private pool in your villa
lukek415, 2 days ago | Read review
“Ground floor rooms have direct access to pool / 2nd. floor have own spa.”
l0zmez, 3 days ago | Read review
“Try and get a swim out apartment that backs into the "creek loop". So more private and still close to the pool bar.”
CraigH3, 3 days ago | Read review
“327 was good...”
505claytonc, 1 week ago | Read review
“2nd floor Penthouses are amazing”
MPHAA_Mi, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question