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Reef Resort Port Douglas by Rydges

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Reef Resort Port Douglas by Rydges
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623 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Cairns, Australia
Reviewed 1 week ago NEW

Had some family from NSW come up (We live in Cairns) thought we would have a nice weekend at port douglas, found your resort on the internet and thought it looked amazing, Upon arriving we walked into reception/restaurant and it was under reconstruction, there was like 5 tables in there you couldnt see out windows as it was all tarped...

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Helpful?
2Thank Jess1608
Melbourne
Reviewed 1 week ago

A group of us stayed here. Was a bit concerned after reading some of the reviews yet nothing at all to worry about. We had a lovely 2 bedroom apartment which was spacious and had everything you need. Yes the rooms are a bit out dated and could do with a make over and the garden outside our lounge was...

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Thank rh0des
Wollongong, Australia
Reviewed 3 weeks ago

We stayed here in Jan 2017. As we had little desire to spend much time in the room or the resort I chose this one over other resorts as it was quite cheaply priced for that time of year and had all the basic necessities. We stated in a two bedroom apartment. neat and clean but only partly renovated. The...

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Thank jatss2017
Sydney, Australia
Reviewed 3 weeks ago

Great location, but the hotel needs a revamp. Rooms were large and well equipped, beds were not comfortable at all, it was like sleeping on foam mattresses. Staff who worked during the week very knowledgeable and helpful, weekends another story. They also need to spice up breakfast menu, same food every day on offer for buffet breakfast.

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Thank BPRSYD
Darwin, Australia
Reviewed 4 weeks ago via mobile

A great location, a nice setting, with very nice, practical accomodation with room to move. Close to the Main Street of Port Douglas by car, and very close to the Golf Course. Service was faultless, I will be back.

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Thank Tony W
Nhulunbuy, Australia
Reviewed 4 weeks ago

From the moment I went to check in I was disappointed in this place. You check in at the bar - bar staff busy and have to wait for someone to realise you are there (went to reception a couple of times during our stay and there was never staff there - they were in an office off to the...

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2Thank Annette C
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Annette C, Many Thanks for your review and comments. We appreciate waiting for attention at reception is not acceptable and we are changing our layout so this is no longer an issue. We do provide a mixture of fresh and preserved fruit on breakfast. This is available every morning. Our restaurant is undergoing a refurb in Feb/Mar and this...

Perth, Australia
Reviewed 4 weeks ago

Booked the Reef Resort as a holiday with the family. the resort is well layed out and good value for money, but its looking a bit tired and in need of an update. Staff are great, real asset. For those that have no choice but to work a few hours over the holiday you wont be able to here. there...

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1Thank Justin V
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Justin V, Thanks you for your review! We have taken your points regarding comms on board and are working with our stake holders to come up with improvements in this area. Its disappointing you still had to work over the holidays - but we do understand this is an area we must improve upon and are looking at option...

Melbourne, Australia
Reviewed January 14, 2017 via mobile

We chose this resort because of the look of the pools and they didn't disappoint. Lots of fun and little places for discovery including 2 spa caves. The apartment itself was a bit tired. Some new furniture but couch was grubby and paintwork could do with freshening up. The linen had stains and even the toilet seat had dried urine...

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3Thank lyndall1969
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Lyndall1969, Thank you for your review. Our apartments will be undergoing some refreshments in 2017, and our pool and garden areas are already part of an upgrade schedule. Its disappointing to know the housekeeping was not up to standard, I will reiterate these points to our teams. We have a very cheery breakfast team! Thank you for your comments,...

Reviewed January 10, 2017 via mobile

We stayed in a pleasant 2 bdr double storey townhouse style palm villa near the entry way to the resort. Airconditioning and fans in both bdrms so very pleasant. It only had a standard basic 1 bathroom upstairs with shower, toilet, one small sink. It would have been nice if toilet was not in the bathroom however that's the design....

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2Thank Ewa S
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Ewa S, Many thanks for such a comprehensive review! We appreciatre all of the feedback you have given us and know that we are working already on some of the area you found less than perfect. We are working with Body Corporate to investigate other WiFi options and we hope that this will be up and running in the...

Lakes Entrance, Australia
Reviewed January 8, 2017 via mobile

Excellent property and facilities. Great location, approximately 4 km from town centre, with shuttle buses running every 10mins. Appartment was dated but very clean. Staff were very friendly and helpful. Our stay there was a wonderful experience.

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Thank Sue R
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Thank you Sue R! What a great review! Its wonderful to know you enjoyed your visit and thank you for leaving such positive comments for our team! We hope to see you back again soon! Warmest Regards The Team @ Reef Resort.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Reef Resort Port Douglas by Rydges offers two storey 1, 2 and 3 bedroom villas each with a kitchen, laundry, separate lounge and dining areas, TV/DVD player and balcony or patio in over 110 square metres of living. Set on 15 acres of lush tropical gardens offering plenty of room to spread out and enjoy the facilities which include 2 large lagoon-style pools, 1 leisure pool, a children's pool, children's playground, gymnasium, 25m lap pool, tennis courts and a family BBQ area. ... more   less 

Additional Information about Reef Resort Port Douglas by Rydges

Address: 121 Port Douglas Road, Port Douglas, Queensland 4877, Australia (Formerly Rendezvous Reef Resort Port Douglas)
Location: Australia > Queensland > Port Douglas
Price Range: $98 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Resort Port Douglas by Rydges 4*
Number of rooms: 98
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Also Known As:
Rendezvous Reef Resort Port Douglas Hotel Port Douglas
Rendezvous Reef Port Douglas
Rendezvous Reef Hotel Port Douglas
Hotel Style:
#14 Top resorts Hotel in Port Douglas
#24 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Reef Resort Port Douglas by Rydges staff and other travelers.
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Questions? Get answers from Reef Resort Port Douglas by Rydges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request a room near a pool as very lasrge complex if you dont like walking far.”
 of 5 bubbles jatss2017, 3 weeks ago | Read review
“If you need internet research your room and BYO options”
 of 5 bubbles 551justinv, 4 weeks ago | Read review
“ask for room away from the main pool if you want quietness an dpeace”
 of 5 bubbles 1346kzar, Jan 8, 2017 | Read review
“Staff honoured my request for central unit and 106 was excellent!”
 of 5 bubbles klbarnar, Dec 28, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles annabellelenehan, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question