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The Pavilions Port Douglas - Boutique Holiday Apartments

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The Pavilions Port Douglas - Boutique Holiday Apartments
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Darwin, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Centrally located in the middle of everything so good for those wanting to explore Port Douglas and its surrounds by day and walk to restaurants and bars by night. Spacious and well appointed apartment with a guest laundry and parking in the basement. Managers friendly and more than helpful with any questions we had. Would stay there again.

Helpful?
Thank mareebali1967
Auckland, NZ
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely big room with balcony but the bedroom smelt a little musty. Not surprising though in a tropical climate. The location was excellent, right in the centre of town, walking distance to everywhere. Balcony looked over a nice tropical bush area.

Helpful?
Thank marrus
Port Macquarie, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I cannot rate The Pavilions more highly. There is a plethora of accommodation places in Port Douglas but what sets this place apart is its managers. Alison and Grant are smiling faces that make you feel more like a friend than a guest. The accommodation is perfectly situated an easy stroll from most places of interest. Do yourself a favour... More 

Helpful?
Thank lisat t
Melbourne, Australia
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Grant and Alison were friendly and helpful. Was great to be walking distance to everything in main street and the wharf, as well as having off street parking. (Tight squeeze in and out of the carpark though - best suited to small cars). Don't expect complete silence when staying on the main street though. Some late night partying noise and... More 

Helpful?
Thank couple_from_emerald
Port Macquarie, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Fairly good accommodation - not that efficiently run. Grant needs to learn a bit more about customer service with a smile. Ideal spot to be right in the middle of town. Good pool area. Very quiet and best to be at the back of the building.

Helpful?
Thank Juliet S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We arrived at the hotel there was nobody at the front desk, or we saw no one in the whole week there spent. Sundays, it opens from 10 am to 10.30 am ???? the pool was used at night, since there is no one to make any control, with great fanfare and it was impossible to sleep. whenever someone started... More 

Helpful?
1 Thank maria m
pavil22, Owner at The Pavilions Port Douglas - Boutique Holiday Apartments, responded to this review

Thank you for your review - unfortunately I am unaware of any outstanding complaints? To which email address did you send them to? our emails are check constantly and daily info@thepavilions.com.au Our office hours are clearly stated on your booking forms, on our website, on welcome letters issued on check in and at Reception - if the office is unattended... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 15, 2016 via mobile

Very central and a great pool But please don't get Alison to make any bookings to attractions 60 th birthday treat sailing to the reef and swimming with the turtles turned to a major disappointment when we relied on Alison to make the booking 4 days prior Grant made a few excuses but plain and simple she forgot with no... More 

Helpful?
1 Thank A TripAdvisor Member
Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 5, 2016

You would find it hard to beat this place for location, value and quality. Located on Macrossan St, in the heart of Port, you have many options - beach, wharf and eateries are all easy walking distance. Owners Alison and Grant made us feel welcome from the outset and were eager to offer advice on tours etc. Even on the... More 

Helpful?
Thank spoosybum
Melbourne Australia
Level Contributor
267 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed June 18, 2016

It didn't start well for us at The Pavillions as we eventually arrived at midnight having been delayed as our transport had to wait two hours to pick up guests from the Cairns airport and he then had to do two drop offs at Palm Cove. We knew we would have to let ourselves in as the reception was closed... More 

Helpful?
Thank FOSSHILL
pavil22, Owner at The Pavilions Port Douglas - Boutique Holiday Apartments, responded to this review

Thank you for your review - the advertising of our studio apartments does say tea and coffee facilities, toaster with small fridge - the studio apartments are the smaller of our apartments here at The Pavilions. Our apartments are advertised as "self catering" which means there are no services during your stay unless you stay 8 or more nights -... More 

Nelson Bay, Australia
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2016

Fantastic location and with Managers Alison and Grant looking after the bookings of our day trips, our golfing holiday was made that little bit more special. The accommodation was excellent and suited our group perfectly. Being located in the heart of Macrossan St all the shops and restaurants were only a stone throw away. Would certainly recommend this venue to... More 

Helpful?
Thank Mark B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
LOCATION LOCATION LOCATION! In the absolute HEART of Port Douglas. Studio, One Bedroom or 2 Bedroom apartments. Park the car and forget about it! WALK EVERYWHERE! Surrounded by restaurants, bars, shops and entertainment! A very short walk will have you at beautiful 4 Mile Beach! THE gateway to the Great Barrier Reef and the amazing Daintree! VERY QUIET LOCATION! ... more   less 

Additional Information about The Pavilions Port Douglas - Boutique Holiday Apartments

Address: 35 Macrossan St, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $105 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pavilions Port Douglas - Boutique Holiday Apartments 4*
Number of rooms: 20
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Also Known As:
The Pavilions Port Douglas - Boutique Holiday Apartments Hotel Port Douglas
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