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Mantra Aqueous On Port

3 - 5 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Breakfree)
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Mantra Aqueous On Port
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480 Reviews from our TripAdvisor Community

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff, ground floor rooms have direct pool access, nice size swimming pools. A very central location with an easy walk to the beach, shops and restaurants. Also great options for day trips to the Great Barrier Reef, or the Daintree etc.

Helpful?
Thank Steve_and_Jill_Aus
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago NEW

Upon arrival, we were blown away with presentation! However after getting our bags in and started organising for groceries, we discovered in the fridge there was a full kettle and towels with a disgusting strong fishy smell inside. We advised reception to which this was dealt with - with lots of antibacterial as we were explained this was very unusual.... More 

Helpful?
Thank Kiara P
Atherton, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Staff friendly, outside looked flash, and the pool was great. But NO free wifi. Even McDonalds has free wifi. Mould in shower and really dusty on bathroom air vent and mould on ceiling. The hotel book even has mould. At 10am heard the cleaners upstairs banging around like hell, which was very annoying. the expect you to wash up and... More 

Helpful?
Thank Dominique M
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Dominique M, Thank you for your review from your recent stay at Mantra Aqueous on Port and I am sorry to hear we did not achieve our goal of exceeding your expectations this time around. I am happy to hear you found our staff to be excellent as we pride ourselves on our service and good to hear you... More 

Co. Armagh, Northern Ireland
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel near the end of a 3 week holiday in Australia for 4 days and were looking forward to it being exactly as the pictures and many of the reviews portrayed. However, we were greatly disappointed. To begin with I want to say that the front of the hotel and the reception were modern and beautiful... More 

Helpful?
1 Thank Crusie45
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Cruisie45, Thank you for taking the time to provide your feedback from your recent visit to Mantra Aqueous on Port although I am dissapointed to hear you did not enjoy your stay with us. I am glad to hear you found the front facade and reception foyer to be excellent as we have spent some considerable time and effort... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here late last year for the weekend and we're very impressed. We had a swim up room which was great. The spa tub out on our deck was very lush. Loved how it's only a very quick stroll from the hotel to all the bars/restaurants etc in Port Douglas. We will be staying here again... More 

Helpful?
Thank Jane C
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Jane C, Thank you for your wonderful feedback and I'm glad to hear you had a great time with us. Our swim up rooms are an excellent option for those wanting their own peice of luxury and having a private spa on the balcony is a great bonus. Thank you again and we look forward to seeing soon. Kind... More 

Darwin, Australia
Level Contributor
352 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed three very relaxed days at Mantra Aqueous. We found it hard to fault from beginning to end. Location close to town was superb with any number of restaurants close by and beach in walking distance. A choice of 4 pools was ideal for me as a lap swimmer, and they are a good length too. We heard no... More 

Helpful?
Thank conatus
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Conatus, Thank you for taking the time to post your feedback from your recent visit to Mantra Aqueous on Port and I'm so happy to hear you enjoyed your stay with us. Our location is exellent with everything beautiful Port Douglas has to offer all within easy walking distance and we pride ourselves on our service. Our rooms are... More 

Bendigo
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location to all shops and great restaurants, We had a one bedroom apartment with pool access , this was great , the only thing was the people on the above floor kept moving their chair's around and this was very annoying and noisy. They could improve on the glass wear in the kitchen (not fond of drinking out of... More 

Helpful?
Thank 924robyns
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi 924robyns, Thank you for taking the time to post your review and I'm happy to hear you enjoyed your stay with us. Our location really is the best in town and our 1 bedroom swimout apartments are just fantastic for that luxurious getaway. Thank you again and we hope to welcome you back again soon. Kind regards Matthew Knight... More 

Sydney, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

My partner and I arrived earlier than 2pm for a 3 night stay and were greeted by the lovely and informative receptionist, Di. The reception smelt amazing and we got "the best apartment in the house". Air-con was on and waiting for us, the room was clean and spacious and our balcony was spacious, equipped with our own BBQ and... More 

Helpful?
Thank Katrina2154
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Katrina2154, Thank you for your review of Mantra Aqueous on Port and I'm happy to hear you had such a great stay with us. The new 'Mantra scent' is a great welcome and we have received some wonderful feedback about it. Our location and staff are the best in town and I'm happy to hear this helped make your... More 

Airlie Beach, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I checked in to mantra aqueous on port on Boxing Day and when entered the room all we could smell was early stages of mould. We loved the spa on our balcony and the swim in swim out pool that we could access from our balcony. On the first morning I was woken by the maintenance man... More 

Helpful?
Thank cevan_11
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi Cevan_11, Thank you for providing your feedback from your recent visit to Mantra Aqueous on Port and I am dissapointed to hear you did not enjoy your stay. Our maintenance/grounds team are well aware of appropriate times to use equipment such as blowers and won't start these up prior to 8:00am. Unfortunately next door is not so understanding and... More 

Townsville, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Thought this was a good hotel, however was made to wait 75minutes to have access to our room despite having arrived after the check in time. We first arrived at 2.15 and told to come back in half an hour, and when we did come back, was told again to come back later. By the time we finally got our... More 

Helpful?
Thank here2explore
Matthew K, General Manager at Mantra Aqueous On Port, responded to this review

Hi here2explore, Thank you for taking the time to provide your feedback from your recent stay at Mantra Aqueous on Port and I'm happy to hear you enjoyed the resort. I'm sorry to hear of the poor start to your holiday and am shocked to hear no apology was forthcoming from our staff on the day as this is most... More 

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