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Turtle Cove Beach Resort

Certificate of Excellence
100 Captain Cook Hwy, Port Douglas, Queensland 4877, Australia
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1 room 1 adult
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Turtle Cove Beach Resort
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367 Reviews from our TripAdvisor Community

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Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Wir haben eine ganze Woche in diesem wunderbaren Resort verbracht. Mal ganz abgesehen davon, dass es ein "gay resort" ist, erfüllt Turtle Cove alle Anforderungen, die man an ein Resort in tropischer Lage haben kann. Zimmer perfekt, Klimanalage, Deckenventilator, Fliegengitter. Die Crew ist extrem zuvorkommend und freundlich. Alle Fragen hinsichtlich der Orte in der Umgebung wurden umfassend beantwortet. Pool und... More 

Helpful?
1 Thank Stefan H
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Vielen Dank für Ihre freundlichen Kommentar. Sorry, dass, wenn Sie mit uns staye es so viel unseasonable regen war. Aber Ihre Kommentare sind einfach so viel zu schätzen. Aber es hat Wirkung offensichtlich nicht Ihre Stimmung und freuen uns, dass wieder einmal konnten wir für unsere Gäste (Sie) glücklich und entspannt. Wir hoffen, dass Sie eines Tages zurückkehren. Mit Liebe... More 

Berlin, Germany
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Perfectly located spot right at the beach. If you look for a trendy boutique hotel this might not be your choice. Our room had been renovated but you might notice that not everything at the resort is quite up to date. Very friendly staff (special thanks to housekeeper Sepe). We liked the idea of a big "family table" - easy... More 

Helpful?
1 Thank Tim Arne K
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

thank you for your kind comments. reception her in the mountains is always a problem. That is why we have free for our guests simcards. You can then upload some money and have direct connection on your mobile. I April '16 we been assured with new technology that internet will improve. Sorry and just thing , we who live here... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Yes, all of the yes. Firstly, this isn't a 5 Star resort, so don't arrive with that expectation. Take it for what it is, a beautiful GLBT resort in your own corner of paradise, it's relaxed, it's lovely, it's perfect. When you look at the prices take a look around at where you are first, you aren't paying for the... More 

Helpful?
2 Thank Michael M
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Tank you for your perfect comments. And yes that is precisely what we are all about. You said it all and am we are very happy that indeed you are one of the 99.99% who we can please so to speak he....he...he.. As I always say: " If you enjoyed your stay, tell all your friends ". We hope to... More 

Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm biased and have reviewed Turtle Cove before. I've returned again and again for 22 years and have the best of times on each and every visit. This last time just after New Year not ideal because five days is not long enough for me. The accommodation since inception has always been comfortable and clean. Food logistics in a rain... More 

Helpful?
1 Thank Pineapple_Oz
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your kind comments. If we only could control the weather, but then again rains are warm here in the tropics. And you would seen the never ending upgrading we do. And yes we are all about relaxation, laughter, let go of stresses and leave refreshed. Thank you again for your comments and hope to see you back... More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Isn't a resort that's clear but it's cheap and includes continental breakfast. I stayed in the building behind up the top with a nice view, it was a dingle bed and a queen, so easily three people can sleep there for $160NZD perfect, isn't? I Think you are not going there for the "resort" bits, otherwise there are plenty around... More 

Helpful?
1 Thank Rudysix
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your perfect comments You are totally correct, as indeed we are not a 5 star resort with all their do’s and don’ts where you cannot really be your self. Besides that we are the only Resort smack on the beach and totally private and secure. There is no other Exclusive LGBT only establishment, in the world like... More 

Greater Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Turtle Cove Resort's location is heaven on earth.....unfortunately that's where the similarities with heaven end. Whilst we certainly were not expecting a 5 star resort (though the price almost reflects that) , what I did expect for that money is a well run, clean establishment and it definitely was not! We stayed in a Coral view deluxe room. The view... More 

Helpful?
2 Thank Jetgo
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for spending time to create your comments. And naturally we have the right of reply, as I feel that they were rather harsh and unwarranted. When we encountered torrential rains for several days during your stay, often anthills become massive mountains and your little group surely took advantage, as shown in the last two entrees. House keeping works... More 

Abu Dhabi, Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location but very dated now and could be so much better. Rooms good size, but very dated and in need of investment to bring into the modern world then would be amazing! Staff and food great but stuck in the old ages, needs dragging into the modern world!

Helpful?
1 Thank SimonPitkin
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your kind words and comments. Every February we close the resort and that is the time that the owners do Part upgrades and renovations. Unfortunately being right on the sea with non-stop being attacked by salt, it is never ending with repairs and upgrades. Not sure what you mean with food and staff being stuck in the... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The rooms are large but in a real need to be decorated. beds uncomfortable after a few nights. I am sure they have never been replaced. staffing has been reduced so tricky to get your room refreshed every day. if you happened to have a nap you ended up replenishing your own towels. Bathrooms really not glamorous - crying out... More 

Helpful?
1 Thank Dominic L
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your comments. Every February the resort is closed for upgrading and renovations Beds are an individual choice and even though we got the highest quality mattrasses, we would love to please everyone. We just came through a horrendicely busy Xmas and New Year, with two staff sick and the rest totally worn out, but still we are... More 

Manchester, UK
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 3, 2016

This is really is a beautiful setting and so very private too. We used their driver service from the airport - however once we arrived and realised we weren't near anywhere we decided to hire a car which we found useful staying here and would recommend doing that. Our greeting from a member of staff was 'welcome to the house... More 

Helpful?
Thank MichaelManchester69
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your comments. And reading your comments, indeed we don’t perceive or for that matter, want to be a 5 star establishment, as that always means rules and regulations. By us we want you to relax and have fun (no pun intended) from the moment you arrive and I admit, sometimes it backfires for an instant, but reading... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

Great place to stay with fantastic staff, good food and friendly crowd. Highly recommend. Affordable pricing too.. There is the beach, the pool, heated spa, rainforest creek walk and more.. Will be going back definitely.. Hire car is probably best for day trips to nearby locations like Port Douglas, Cairns and the Mossman Gorge..

Helpful?
Thank Lookinabout4321
turtlecovegayresort, General Manager at Turtle Cove Beach Resort, responded to this review

Thank you for your lovely comments. We are indeed away from all the noisy cities and thus by us you can totally relax and let go of all the stresses. Yes a car is always handy, although all tour companies to the Reef, Rainforest and Tablelands pick up from here, but with your own car you can do drives around... More 

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