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Mantra Heritage

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379 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Melbourne, Australia
Reviewed 3 days ago NEW

I enjoyed 1o nights staying in Mantra Heritage. The room was very spacious well furnished clean and included everything we needed to make our stay very comfortable. The 2 pools were great and more than large enough for guests. a special mention to the very helpful and personable front office staff. I would be happy to recommend this property to...

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Helpful?
Thank Darve_13
Downunder
Reviewed 6 days ago NEW

We stayed at the Mantra Heritage for 3 nights. It’s a clean functional holiday unit. The staff are great and very helpful. Our room was in good condition and very clean. The Mantra is close to restaurants (backs onto the main restaurant street Macrossan but the reception is on Warner Street), shops (Coles) and the marina. The Great Bits: Location....

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Helpful?
Thank Rhys S
Cairns Region, Australia
Reviewed 6 days ago NEW

We came from Cairns to spend 3 nights here with visiting family members from interstate.When we arrived we found that they were re varnishing the pool deck and painting the outside of the rooms that surrounded the pool area,we couldn't use the pool area for a day and a half.The room they put us in was directly above the underground...

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Helpful?
Thank Craig M
Melbourne, Australia
Reviewed 1 week ago NEW

I liked the place and the service. The pool and location was really good. the only thing I would like would be room service every day as we had to request for new towels and toiletries etc. but overall a great place

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Helpful?
Thank staceycA8521GT
Adelaide, Australia
Reviewed 1 week ago

Great, clean property that is a hidden gem. Would recommend the apartments to everyone.2 entrances, one in the main street is handy for shopping and eating out. Apartment had all the mod cons. A TV in the bedroom would be handy.

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Helpful?
Thank 984clarel
Geelong, Australia
Reviewed 1 week ago

Very relaxing, great location, reasonable rates. Only issues was that room was not serviced at all during our 5 day stay. Staff were very helpful and friendly. Would definitely recommend and would stay again. Many thanks

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Helpful?
Thank Elissa M
Cooktown
Reviewed 1 week ago

We've stayed here at least 5 times in last 18 months, for business trips and pleasure weekends, and generally been very happy with room allocation. This time - not. While I knew the swim-out rooms were fully booked, I was assured we would have a room above, overlooking the pool from our balcony. Unfortunately, what we were given was a...

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Helpful?
Thank 204jlee
David H, General Manager at Mantra Heritage, responded to this review

Dear 204jlee, Thank you for your feedback and I apologise for the shortfalls faced. I have responded to your email and hope to welcome you back again soon. Kind Regards David Hutcheon General Manager

Melbourne, Australia
Reviewed 3 weeks ago

The defective air conditioning, noisy surroundings and bad insulation had a negative impact on our sleep. Rooms were okay, however we found a cracker under the sofa from previous occupants that had not been cleaned up before our visit.

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Helpful?
Thank U902AWstephenc
David H, General Manager at Mantra Heritage, responded to this review

Dear U902AWstephenc, Thank you for your feedback and I apologize for the air-condition issues which were repaired. Being located in the Town Centre some of our rooms can experience street noise and I am sorry to hear that this effected your sleep quality. We try to work with neighboring business to minimize such disturbances however unfortunately it is beyond our...

Olympia, Washington
Reviewed 3 weeks ago

This is our second stay at the Mantra Heritage and we will be back again! Great location and helpful staff. Even though this Mantra is in the middle of town it was peaceful and relaxing. Thank you for another beautiful visit to Port Douglas. Well Done!

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Helpful?
Thank Rebecca A
David H, General Manager at Mantra Heritage, responded to this review

Dear Rebecca, Thank you for taking the time to share your experience and we hope to welcome you back again soon! Kind Regards David and Team

Cairns, Australia
Reviewed 3 weeks ago

We loved this accommodation, the pool was lovely the room was quiet and comfortable absolute perfect location and great facilities. We would definitely recommend this to others and would definitely stay here again - thanks Mantra Heritage!

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Helpful?
Thank 363cyndym
David H, General Manager at Mantra Heritage, responded to this review

Dear 363cyndym, Thank you for the great review and sharing your experience. We look forward to welcoming you back again! Kind Regards David and Team

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled around 1200 square metres of saltwater lagoon pools and spas, Mantra Heritage, embraces its relaxed atmosphere and central location, and provides the perfect base to explore all Port Douglas has to offer. Comprising hotel rooms as well as self contained one and two bedroom apartments, all have comfortable furnishings with some featuring a swim-up pool deck. The apartments are fully self contained and offer additional features such as a kitchenette and separate living area. All rooms feature air-conditioning, ceiling fans, tea and coffee making facilities, internet access, cable TV and balconies. Set around two lagoon style pools and amongst tropical gardens, the resort offers relaxation, privacy and poolside living yet is central to the heart of the main street via direct walkway access. Only a short stroll from the wharf and Four Mile Beach, Mantra Heritage provides a pleasant holiday location perfect for couples or families alike. Enjoy a stroll along Macrossan Street sampling the wares on offer, or snorkel the Great Barrier Reef and experience one of Australia's famous natural wonders. Whatever takes your fancy, Port Douglas has something for everyone. Mantra Heritage epitomises the laid back Port Douglas lifestyle making it the perfect place for a tropical family holiday or couples romantic getaway. ... more   less 

Additional Information about Mantra Heritage

Address: 16 Warner St, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Heritage)
Location: Australia > Queensland > Port Douglas
Price Range: $79 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Heritage 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Mantra Heritage Port Douglas Hotel Port Douglas
Mantra Heritage Hotel Port Douglas
Port Douglas Mantra Heritage
Hotel Style:
#20 Family Hotel in Port Douglas
#22 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Mantra Heritage staff and other travelers.
2 questions
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Questions? Get answers from Mantra Heritage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask more questions about room style, layout, position in complex”
 of 5 bubbles 204jlee, 1 week ago | Read review
“Book direct with hotel - you might get an upgrade like we did :)”
 of 5 bubbles jessiev25, May 24, 2016 | Read review
“Higher Level away from pool quieter rooms near Main Street have own cooking facilities”
 of 5 bubbles tonybG9203TL, May 17, 2016 | Read review
“There are three swim out rooms into a separate pool if you want privacy”
 of 5 bubbles c-ellen-blake, May 8, 2016 | Read review
“We had the standard hotel room which was over the street but lovely and quiet.”
 of 5 bubbles carolep809, Apr 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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