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Mantra PortSea

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Mantra PortSea
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1,210 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Brisbane, Australia
Reviewed yesterday NEW

My husband and I stayed at the Portsea last year and loved it so we went back this year and took mum. Unfortunately the room we got this time didn't even compare to last year. Then we had a large room with ample light and space, huge kitchen, a large tv and modern and clean amenities. This time we got...

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Helpful?
Thank rensull147
Melbourne, Australia
Reviewed 2 days ago NEW

Stayed for 9 nights at the Mantra Portsea in a studio apartment. Apartment was great, facilities were great. Bit disappointed that we had to pay for wifi - these days, most places, this is included. Midway through our stay, we had our apartment cleaned, from this day all new towels were charged at $2 per towel. This was a let...

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Thank clairer222017
Port Douglas, Australia
Reviewed 4 days ago NEW

Extremely friendly, polite staff, they are so helpful even booking day trips or tours for their clientele. As just stayed in business room, this room is compact but comfortable, my only recommendation to the manager is that they need to have clothes hoarse available in all rooms not just rooms with balconies. Would be great though if the hotel would...

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Thank joannaleem
Adelaide, Australia
Reviewed 6 days ago NEW

Extremely polite and efficient staff. Rooms modern clean and tidy. Gardens beautiful. Pool rules (No Jumping and Diving) were abused by children and parents not interested in policing their offspring, the deepest point is only 1.2 metres deep. Dangerous.

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Thank Ruswall_12
Sydney, Australia
Reviewed 6 days ago NEW

Apartments floors were filthy on arrival, staff we unable to clean it due to not enough staff at the time. Fridge seal broken, had to keep a chair against it. Towel rack collapsed in the bathroom No fan in the bathroom Every-time we asked for clean towels there wasn't any and we had to wait till morning Breakfast was average...

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Thank lsellaro
Exeter
Reviewed 1 week ago

We had a brilliant time, hotel facilities were good, staff friendly and very knowledgable and helpful. Great location for exploring Port Douglas and surrounds. We took an easy day trip to cape tribulation and mossman gorge, also a day out on the reef with Silver Sonic. Perfect. Would love to return someday. We travelled on a budget so had a...

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Thank Alex W
Warrnambool
Reviewed 1 week ago

Has potential to be fantastic but didn't get best impression due to toilet smell in room due to no exhaust in bathroom. Dry towels come at $2 each although this was waived at checkout. No option to exchange wet bath mat. Great breakfast and pool. Staff helpful.

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Thank W6745AUcathyh
Salerno, Italy
Reviewed 1 week ago

Internet must bee free. The rooms must be cleaned every day. When cleaned, check for hair of girls in the bethroom.. I found a lot of hair at my first entry in my room. The Breakfast is very poor. I suggest to put the Nutella or similar....The staff is very friendly.

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Thank angelor250
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Hi Angelo, Thank you for taking the time to review your recent stay. Please note that our resort is advertised as non-serviced, however additional towels and amenities can be collected from reception. I shall pass on your comments in regards to the cleaning to the appropriate staff. Warmest regards, Tom Front Office Manager

Gorokan, Australia
Reviewed 1 week ago

Great location and resort. Would have liked daily room cleaning and some space to dry towels, but the staff were friendly. Loved the pool, would be nice for the lagoon bar to be open longer. Breakfast was yum! Spa services were great!

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Thank 665fionad
Tom L, Front Office Manager at Mantra PortSea, responded to this review

So glad to hear you enjoyed your holiday with us. Thank you for taking the time to share your Mantra experience. Warmest regards, Tom Front Office Manager

Melbourne, Australia
Reviewed 1 week ago

Found facility to be clean and staff friendly, responsive, and very helpful. No free wi-fi. If you have mobility issues, Get a room on the ground floor as there are no elevators. We appreciated the complimentary restaurant

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1Thank Q1465YVcl
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thank you for taking the time to write a review on your stay. Unfortunately WiFi is not yet included as part of your rate with Mantra hotels and resorts and this is being looked at seriously with our head office and suppliers. We are hopeful this will be a feature in the not too distant future. Thank you for staying...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled amongst North Queensland's tropical rainforests, Mantra PortSea is a short walk to golden beaches and Port Douglas main tourist strip, Macrossan Street which offers an abundance of restaurants, shops, bars and clubs. At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. For activity-seekers there is a fully-equipped gymnasium and tennis court. The PortSea Massage & Beauty Day Spa offers plenty of opportunity for pampering and relaxation with a full range of massage and beauty treatments. Guest services include baby sitting services, a guest laundry, undercover car parking, an internet room, arrival and departure lounge plus our booking services can organise tour bookings to the reef, rainforest and other local attractions. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, DVD player, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. From your courtyard or balcony the sights and sounds of the tropical north will provide a carefree holiday environment for the whole family. Tropical North Queensland is famous for the reef, rainforest and numerous adventure activities that can be undertaken. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. Holidaymakers looking for cosmopolitan sophistication set against the backdrop of the Coral Sea should look no further than Mantra PortSea. ... more   less 

Additional Information about Mantra PortSea

Address: 76 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Location: Australia > Queensland > Port Douglas
Price Range: $73 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Hotel Style:
#7 Spa Hotel in Port Douglas
#11 Top resorts Hotel in Port Douglas
#18 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
#26 Family Hotel in Port Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Mantra PortSea staff and other travelers.
12 questions
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Questions? Get answers from Mantra PortSea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Apartments looking out to pool add more atmosphere”
 of 5 bubbles lsellaro, 6 days ago | Read review
“no lifts available especially if you have big suitcase to carry.”
 of 5 bubbles heley0424, Nov 22, 2016 | Read review
“Request a swim out room.”
 of 5 bubbles brianjohnglover, Nov 3, 2016 | Read review
“There is no choice.”
 of 5 bubbles JB5209, Oct 30, 2016 | Read review
“Away from the pool bar as a bit smelly when they are cooking.”
 of 5 bubbles 42clairej, Oct 21, 2016 | Read review
5 of 5
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