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Sheraton Mirage Port Douglas Resort

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Sheraton Mirage Port Douglas Resort
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Tucson, Arizona
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I'll start but saying our expectations of the Sheraton were very high - a combination of the high profile name and because of the astronomical cost to stay here. As a family on a budget this was a big trip for us and a big deal to stay at the more luxurious end of the stars ratings. The grounds are... More 

Helpful?
Thank Austrekkers
Melbourne, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I really don't know what to think about this place. We stayed in a 2 bedroom villa. Positives: spacious and lush gardens, resort doesn't feel too overcrowded, villas very spacious, rooms pretty clean and daily servicing included. Resort is very spread out but luckily there were small pools in the villa area which were also really quiet. No service at... More 

Helpful?
1 Thank 22Anon22
Cairns, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Pools are great rooms clean food good what you pay is what you get. nothing wrong with this hotel. breakfast is on the high prize but there is all you like. we have been there 3 times and like it because we live in cairns its a good weekend escape

Helpful?
1 Thank Ed E
Coromandel, New Zealand
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The grounds are lovely, the rooms excellent, the staff friendly, the only trouble is, there are not enough staff to go round. We have stayed in many comparable hotels/resorts and this one just does not live up to what we are used to. There is one restaurant. Its massive. The meals however take upwards of an hour for an entree... More 

Helpful?
Thank Jolee416
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Jolee416, Thank you for taking the time to share your comments. Your feedback on the resort grounds, guestrooms and staff are most welcome and appreciate the detail on where we may have done better. We do hope to welcome you and your family back to the resort one day. Kind Regards, Steve Molnar General Manager. More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Visited Australia for a month and this was definitely my favorite hotel. Right on a beautiful stretch of beach, large pools some with swim up rooms. Staff couldn't be any more friendly. Only downside was the construction going on that we were not made aware of beforehand which closed some parts of the hotel , but I'm sure once that's... More 

Helpful?
1 Thank Daniellemil89
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Daniellemil89, Thank you for taking the time to share your review earlier in the year. It is most pleasing to receive such comments and especially feedback on the staff adding to your positive experience which will be shared with the team. We hope to welcome you back again when next in the region. Kind Regards, Steve Molnar General Manager. More 

Sydney, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed there for a week and loved the experience. Sure some aspects of the resort are expensive, like food and drinks. Though we saved money by using the resorts eco service option, where they give you a $15 food, drink voucher for every day you used it. (We don't change our sheets and towels daily at... More 

Helpful?
1 Thank paulz76
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi paulz76, Thank you for sharing your feedback following your recent visit. It is pleasing to know you had a relaxing and enjoyable holiday, and your positive comments will be shared with the team. We hope to welcome you back to the resort when next in the region. Kind Regards, Steve Molnar General Manager. More 

Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Friendly staff, fantastic facilities and extremely family friendly for a 5 star resort. As a family we felt welcome and not a bother, like other 5 star resorts. The staff spoke to the kids on their level and as parents we could relax and unwind.

Helpful?
1 Thank AprilWhiston
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi AprilWhiston, Thank you for taking the time to share your feedback following your recent stay. It is always pleasing to receive such comments which are most appreciated. We hope to welcome you and your family back again very soon. Kind Regards, Sheraton Mirage Port Douglas Resort More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I only stayed a few nights in the hotel, however last night was the first night I was aware there was another bar inside the hotel. I was very plesently surprised to go inside the the Daintree Bar and be greeted straight away with a big hello and lovely smile from the young bartender, Ben was his name I believe.... More 

Helpful?
Thank Andr3wZ1mm3rn
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Andr3Wz1mm3rn, Thank you for taking the time to share your review following your recent stay. Your comments will be shared with the team and please be assured we will recognise Ben for making your stay so memorable. We hope to welcome you back again very soon. Kind Regards, Steve Molnar General Manager More 

Sydney, Australia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice... The large pool, and pool bar are a great place to be in the sun... The large foyer is impressive .... Golf course is nice, and a great lap pool... The gym is basic.. Not to the standard of the rest of the facilities..but more than adequate.. Rooms are fresh, refurbished, and feel great... My... More 

Helpful?
1 Thank Stu H
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Stu H, Thank you for sharing your comments following your recent visit. Your feedback is most welcome and we hope to see you again very soon. Kind Regards, Sheraton Mirage Port Douglas Resort More 

Calgary, Canada
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one week at the Sheraton and had a wonderful time. Rooms were spacious and well decorated. You also have a bar fridge so we decided to buy groceries as we were travelling children and wanted snacks. We did not eat once at the hotel as many guest said walk into town. Food at the hotel I heard was... More 

Helpful?
1 Thank Pamela M
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Pamela M, Thank you for taking the time to post your detailed feedback following your recent stay. We hope to welcome you back again one day soon when next in the region. Kind Regards, Sheraton Mirage Port Douglas Resort More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $201 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Hotel Style:
#5 Business Hotel in Port Douglas
#9 Spa Hotel in Port Douglas
#11 On the Beach Hotel in Port Douglas
#27 Luxury Hotel in Port Douglas
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