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Sheraton Mirage Port Douglas Resort

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Sheraton Mirage Port Douglas Resort
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1,972 Reviews from our TripAdvisor Community

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Showing 1,876: English reviews
Philadelphia, PA
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel has been going through some major renovations and the transformation is beyond beautiful! Updated rooms are big, clean and very island-like feel. Staff here is amazing. You can't get a better view with it being situated on the 4 Mile beach. It's a fantastic place for kids as well with multiple pools and rooms with walkout to lagoons.... More 

Helpful?
Thank Hollie N
st marys
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was so happy to have stayed here. Stayed in a dump the first 5 days, then had 3 nights of luxury at The Sheraton Mirage. Most of the first phase of refurbishment is almost complete and had no negative impact on our stay. As you would expect from a resort, the staff were freindly and bent over backwards to... More 

Helpful?
Thank KIMMOY
A TripAdvisor Member
1 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at this hotel for a conference plus a few extra days holiday. Disappointing from the start. Over 2hr wait to get our room after 4.30pm, only to find it was on the 2nd floor with a non working lift. Disinterested staff the service was virtually nonexistent. An inquiry after a 40min wait for a meal at the pool bar... More 

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2 Thank A TripAdvisor Member

Travelers are raving about these Port Douglas hotels

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arriving fairly late in the evening meant one thing. Room service. I ordered what I always order in every hotel. Burger and fries. Sure there was a knock at my door within about 10 mins (a good thing); but then I had to pick my jaw up off the floor when I saw that not only was the burger $27... More 

Helpful?
2 Thank Paul S
Sydney, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Here for a conference. The hotel is in a gorgeous spot and our room is fabulous, although there is a renovation project going on that they warn guests about. Big, big disappointment is that they charge for everything, and I mean everything! A beef burger on the room service menu is $27 and we got hit with a $10 room... More 

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1 Thank Bernadette E
Maroubra, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

One of the worst arrival experiences at a hotel that is hosting an international conference. Only 2 staff to check-in a constant stream of delegates. The staff on duty were professional and holding it together - but the management of the hotel needs to sort this out as first impressions were not great. I also can't believe that they do... More 

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1 Thank AnthonyMaroubra
Sydney
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Yeah sure the new rooms are pretty, as is the view from the room into the pool, but that's about where it ends for me. Apparently a herd of buffalo were put in the room above me. Either that or something went really wrong with soundproofing in this place. I don't know honestly if they were doing laps around the... More 

Helpful?
2 Thank Lilydale17
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

This is our first visit since the renovations and while everything looks nice, it's hard not to think that the resort is moving away from encouraging families to stay. Kids pool no longer exists, volleyball net gone from the pool, and apart from a few noodles, no equipment or activities for kids whatsoever. Games room also gone. The biggest problem... More 

Helpful?
1 Thank holidaze123
Stuttgart, Baden-Württemberg, Germany
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The Sheraton Mirage is a well groomed retreat in Port Douglas (it actually made Port Douglas to grow to what it is nowadays). Sitting right at the Ocean front, the hotel is a combination of normal hotel rooms and some nice villas, which are serviced by the hotel too. The whole complex sits in a huge, very lush and carefully... More 

Helpful?
Thank Frank M
Paris, Ile-de-France, France
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was pleasantly surprised by this hotel. My renovated room was spacious and clean. The pools are massive and fun for kids. But the real asset of this property is one that you could miss if you weren't looking...proximity to one of the most beautiful stretches of beach I have ever walked upon. Stunning. Good exercise facility. Friendly but overworked... More 

Helpful?
Thank John D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $208 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Hotel Style:
#5 Business Hotel in Port Douglas
#8 Spa Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#21 Luxury Hotel in Port Douglas
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