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Sheraton Mirage Port Douglas Resort

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Sheraton Mirage Port Douglas Resort
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1,935 Reviews from our TripAdvisor Community

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Showing 1,839: English reviews
Sydney, Australia
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We visited last year prior to the 40 million dollar refurbishment. The place looks brand new! We had a lagoon room with golf course views. The king sized bed was very comfy and slept well. The new switch gear and lighting was excellent. The other amenities were good before, but all brand new now. In house dining is limited, but... More 

Helpful?
1 Thank Dwight1960
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Wow, what a comedy of errors. The room (Mirage Studio Suite) was fairly nice - recently renovated and quite spacious. We're pretty low key and self-sufficient, but we had to post this review. 1) Room was never serviced (trash never removed, toilet paper never replaced, bathroom never cleaned) during our 5 night stay - do not disturb light was on... More 

Helpful?
2 Thank Frank U

Travelers are raving about these Port Douglas hotels

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We decided to visit the newly renovated Sheraton restaurant called Feast as we had been there over the years many times. On this night they had a $62 buffet/a la carte. The entree and desserts were buffet and the main meals where a choice of 6 different choices- fish, chicken,steak,vegetarian, pasta amongst others. The entree buffet was mor than adequate... More 

Helpful?
Thank Andrejq
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Andrejq, Thank you for taking the time to post your review following your recent dining experience. We are so glad to receive these comments and hope to welcome you back again soon. Kind Regards, Steve Molnar General Manager More 

Dallas, Texas
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a very nice resort hotel. Much of the hotel has been recently remodeled nicely. The area is quiet. You can reach town by a short walk on the beach. The hotel has a fantastic staff. I highly recommend this hotel if you are headed to Port Douglas.

Helpful?
1 Thank Tom P
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Tom P, Thank you for taking the time to post your review. We appreciate the comments about the resort revitalisation and your experience with service during your stay. We hope to welcome you back again one day. Kind Regards, Steve Molnar General Manager. More 

Adelaide, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The highlight of the resort was the pool(s), our girls spent a lot of time swimming and playing around. Very relaxing holiday. Overall it felt like the resort was not run particularly well. The service was not great but it didn't spoil our holiday. There were a couple of staff that were professional, helpful and friendly, but it didn't feel... More 

Helpful?
2 Thank Lisa B
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Lisa B, Thank you for posting your review following your relaxing holiday at Sheraton Mirage Port Douglas Resort. Your comments on the saltwater lagoon pools are most welcome and we appreciate the feedback on your experience as this assists us to know areas of refinement adding to the guest experience. We look forward to welcoming you back in the... More 

Brisbane Region, Australia
Level Contributor
180 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Lagoon Restaurant, Port Douglas. #facxual_events Last time we were here the resort was looking pretty rundown.Starwood has spared no expense. Newly renovated and looking pretty sharp. This has to be one of the best buffets around - plenty of fresh seafood(amazing Tasmanian Oysters) as well as an array of meats, salads, desserts, lollies and wines. If you want to be... More 

Helpful?
Thank Jimmy D
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Jimmy D, Thank you for taking the time to share your comments, your feedback is most welcome and we hope to welcome you back again very soon. Kind Regards, Steve Molnar General Manager More 

Sydney, Australia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

My son and i stayed for 9 nights at The Sheraton to escape the freezing cold in our Nations Capital. I was a little apprehensive after spending so much money that the reburbs may not have been completed in time, but thankfully most of it was. Our room was stunning. 2x double beds ( extremely comfortable beds and pillows i... More 

Helpful?
3 Thank FionaMahl
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

HI FionaMahl, Thank you for taking the time to post your review. It is pleasing to receive such feedback and your comments on the new guestrooms, lagoon pools and value adds available are most welcome as is feedback on where we may share with the team for improvement. We hope to welcome you and your family back again soon. Kind... More 

Melbourne, Australia
Level Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The renovation is fantastic and this is a lovely resort. We spent a week here with our three children and had a ball. Sadly the food and service need improvement. The coffee was excellent, the breakfast buffet adequate, lunch was average at best and often took more than an hour to be served and dinner was disgraceful. The rooms are... More 

Helpful?
1 Thank Lil H
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Lil H, Thank you for taking the time to post your review following your visit to the resort. Your comments on the newly transformed guestrooms and facilities are most welcome and we value your feedback on the dining options available as this assists us in knowing where to improve. We hope to welcome you back again one day. Kind... More 

Sydney, Australia
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a villa for a week, the pristinely kept tropical gardens are the first thing that really made me feel like I was on holidays. We stayed in a 3 bedroom villa right on the golf course, it was beautiful, large and the amazing amount of Windows and doors let so much natural light in and allowed you... More 

Helpful?
Thank Rach198813
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Rach198813, Thank you for taking the time to post your feedback following your recent stay. It is always pleasing to receive such comments and know you have enjoyed your stay. We look forward to welcoming you back soon. Kind Regards, Sheraton Mirage Port Douglas Resort More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Dropped in halfway through a beach stroll . We had a couple of wines and a coffee . The staff are very friendly and helpful . All had smiles that , didn't look like they where painted on. Everything looked very clean and in its place . Attention to detail.

Helpful?
1 Thank david r
Steve M, Sheraton Mirage Port Douglas Resort at Sheraton Mirage Port Douglas Resort, responded to this review

Hi David R, Thank you for sharing your feedback. We do hope to welcome you back again one day for a longer visit. Kind Regards, Sheraton Mirage Port Douglas Resort More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
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About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Location: Australia > Queensland > Port Douglas
Price Range: $205 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Hotel Style:
#5 Business Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#8 Spa Hotel in Port Douglas
#21 Luxury Hotel in Port Douglas
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