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Ramada Resort Port Douglas

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Ramada Resort Port Douglas
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829 Reviews from our TripAdvisor Community

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Showing 811: English reviews
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Warners Bay, Australia
Reviewed 2 days ago NEW

stayed in a 1 bedroom with full kitchen room was very clean , the resort is very tropical the pool area with the restaurant is lovely the staff are great the bar area is good the bar staff are awesome had a great time there will go back .. only 2 places in the resort to get internet ..

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Helpful?
Thank headaches6
Reviewed 1 week ago via mobile

Stayed in 2 bedroom apartment with kitchen facilities we really enjoyed our stay. Internet was disappointing having to go sit in lobby to get best reception. Staff excellent. Pool area and poolside bar was well used by us and provided a wonderful location to relax and unwind. Great place to stay

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Helpful?
Thank Mark L
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear Mark, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. It sound like you had a lovely stay and we look forward to the opportunity of welcoming you back to the resort. Kind regards Jo Assistant Resort Manager

Beamsville, Canada
Reviewed 1 week ago via mobile

The hotel rooms are what one would expect for a ramada. The front entrAnce is average, the staff is friendly. Try and get a room with a view. The best part is the pool and the trees planted around the rooms. It was quite good. Close to port Douglas town centre. Check out the scenic trinity beach look out. Great...

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Helpful?
Thank DrM898
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear guest, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to...

Paynesville, Australia
Reviewed 1 week ago

My comments from 2016 still remain valid, but an additional comment on the pool and surrounds.....it is getting tired and needs a refurb and or a good clean! Skimming is a never ending job with over hanging trees but does NOT mean infrequent skimming, probably more frequent cleaning is required.....same comment for surrounds eg broken capping should be replaced on...

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Helpful?
Thank BenitoAndersoni
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear guest, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. Thank you again for your comments and we look forward to the opportunity of welcoming you back to...

Perth, Western Australia, Australia
Reviewed 1 week ago

This resort is just what you want for a relaxing stay in the rainforest region. Pool was great for adults and kids alike. Shame no separate spa available. Room size was excellent. Staff were most friendly and helpful. We were there in off season and humidity was high but we enjoyed ourselves. The lack of wifi in the dryandra block...

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Helpful?
Thank Jacquie L
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear Jacquie, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. We are glad that you enjoyed your stay and we look forward to the opportunity of welcoming you...

Brisbane, Australia
Reviewed 2 weeks ago

I loved my stay at the Ramada and would go back in a heartbeat. The hotel is built around a large man made rainforest with multiple lagoons and an amazing pool area with a waterfall, pool bar, and spa surrounded by lush plants. Staff are friendly and happy (why wouldn't you be working in paradise?!) and the rooms are spacious,...

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Helpful?
Thank WorldTravla7
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear guest, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. You are right! We are all very lucky to be working in paradise and we are so glad that you enjoyed your stay in our slice of the rain forest. And be rest assured that we are...

Melbourne
Reviewed 2 weeks ago via mobile

The Ramada room had only basic cooking facilities i.e.; toaster, kettle & microwave so usually ate out once either lunch or dinner but it was big and clean enough for two. The resort was tidy, staff were friendly and pool was fabulous with shaded areas to limit your daily intake of the sun. We ate at the Restaurant one night,...

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Helpful?
1Thank Lisa K
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear Lisa, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. It sounds like to had a lovely stay and we look forward to the opportunity of welcoming you back to the resort. Kind regards Jo Assistant Resort Manager

Reviewed 3 weeks ago

Stayed here for 5 days with my work colleges for our christmas party and was not hugely impressed by this hotel. My room was ok, but my bed directly faced the walkway which links the reception to the restaurant and pool. Subsequently everyone who walked passed could see into my room if I didn't have the blinds closed at all...

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Helpful?
Thank Ashleigh W
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear Ashleigh, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. I'm sorry that you did not enjoy your stay at the resort and I will be sure to...

Gold Coast, Australia
Reviewed 4 weeks ago via mobile

Comfortable one bedroom apartment with generous walk in wardrobe and bedroom. Kitchen with all the amenities for easy cooking. Free Wifi in the lobby and by the pool else paid in the room. No balconies as the place is cyclone proof. Seperate free token operated washing machine on ground floor. Staff amazingly helpful and upbeat. Great welcome with free bottled...

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Helpful?
2Thank Mashja
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear guest, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments, as they help us in our effort to continually improve our level of service. It sounds like to had a fabulous stay with us and we look forward to the opportunity of...

La Crosse, Wisconsin
Reviewed 4 weeks ago

We stayed here with our family for a week. The pool and restaurant were so relaxing. Staff are super nice and great to get to know. Loved Abigael S. from Canada in the restaurant near pool...she is so friendly and good at what she does. Food was reasonably good and the place was so comfortable and perfect for a stress...

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Helpful?
Thank elyfamily6
Jo C, Manager at Ramada Resort Port Douglas, responded to this review

Dear guests, Thank you for taking the time to provide feedback to us regarding your recent stay here at Ramada Resort Port Douglas. We greatly appreciate your comments and are so pleased that you had a relaxing and stress free holiday. Thank you again for your comments and we look forward to the opportunity of welcoming you back to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Immerse yourself in a topical oasis .... Located a short walk from Port Douglas' famous Four Mile Beach the Ramada Resort Port Douglas provides a laid back tropical oasis set amongst relaxing rainforest gardens. The centerpiece of the resort is the heated tropical lagoon pool complete with waterfall and swim-up bar. The resort surrounds a unique pocket of Melaleuca rainforest, free flowing waterways and delightful lily ponds. Large barramundi can be seen swimming in the ponds, native birds and Ulysses butterflies with the iridescent blue wings make the gardens their home. Ramada Resort Port Douglas is the perfect base to just kick back and relax or for those who wish to get out and experience the World Heritage rainforests, Great Barrier Reef or the many attractions, tours and activities the region has to offer. Spacious and air-conditioned rooms, on-site restaurant and bar and the modern resort facilities all combine to make the Ramada Resort the perfect choice for your Port Douglas holiday. ... more   less 

Additional Information about Ramada Resort Port Douglas

Address: 316 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Mercure Port Douglas Treetops Resort)
Location: Australia > Queensland > Port Douglas
Price Range: $80 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Resort Port Douglas 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Ramada Resort Port Douglas Hotel Port Douglas
Mercure Port Douglas
Port Douglas Mercure
Treetops Port Douglas
Hotel Style:
#6 Business Hotel in Port Douglas
#9 Top resorts Hotel in Port Douglas
#13 Luxury Hotel in Port Douglas
#18 Romantic Hotel in Port Douglas
#24 Family Hotel in Port Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Ramada Resort Port Douglas staff and other travelers.
16 questions
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Brisbane Region, Australia
Sydney, Australia
5 months ago
Melbourne, Australia

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Questions? Get answers from Ramada Resort Port Douglas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“a room with a view”
 of 5 bubbles headaches6, 2 days ago | Read review
“No balconies means room choice is your own subjective choice.”
 of 5 bubbles BenitoAndersoni, 1 week ago | Read review
“Pool view nicer than bistro roof. We had issue next door ..man "lives" there, staff helped us,no further issues. The pool is great.”
 of 5 bubbles elyfamily6, 4 weeks ago | Read review
“my room faced the central part....so excellent view”
 of 5 bubbles cliffdaniel, Feb 12, 2017 | Read review
“No comment”
 of 5 bubbles NewportAustralia, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question