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Eclipse Port Douglas Hotel

36 Macrossan Street, Port Douglas, Queensland 4877 QLD, Australia (Formerly Port Central Motel)
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13 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Turin, Italy
1 review
3 of 5 stars Reviewed October 8, 2014

Room was very nice but small, clean, good service in room, bed comfortable. Location really good near to all. We were able to prepare our own breakfast. A good stay in Port Douglas....................

Review collected in partnership with Easytobook.com

Helpful?
Thank Marina G
Rotterdam, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

had a great stay! clean a proper rooms! beautifull! low price, very good value! in the centre of port douglas. recommendable, plus: IPAD available. very clean room, very modern room good faccilities thx

Helpful?
1 Thank Edwin211
Perth
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed April 6, 2013 via mobile

For a hotel to have no phone number is purely bad business. For the record, I never stayed here so don't know what their facilities are like. In their website it states they prefer email contact.... It should say it is ONLY email contact.! As a customer I couldn't discuss a booking with them... Are they scared to speak?!? I... More 

Helpful?
1 Thank COMin81
eclipseportdouglas, Owner at Eclipse Port Douglas Hotel, responded to this review

Hi Carly Thank you for taking the time to provide feedback for your recent experience. Eclipse is a small motel which has off site management. This allows us to keep our costs all low as possible. Our office hours are 9am - 5pm your email was sent at 5:30 pm. Being in the hospitality industry your self you would be... More 

Travelers are raving about these Port Douglas hotels

gold coast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 25, 2013

Positives - Central, walking distance to pretty much everything you need. - Very clean. Negatives - The bathroom was so small you could hardly move, you needed to dry yourself in the shower itself. - There was nowhere to actully hang your towel up! and the rooms are only serviced once ever 4 days if you stay longer than that.... More 

Helpful?
1 Thank s b
eclipseportdouglas, Owner at Eclipse Port Douglas Hotel, responded to this review

Hi SB Thank you for taking the time to review your recent stay with us. We were very happy to hear that we were able to provide 'very clean' central accommodation as thats we are advertised as. Eclipse is a small motel aimed at the budget traveller. Whilst we are not 5 star (advertised as 2 star) we do offer... More 

Helsinki
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 6, 2013

I had booked Eclipse a while back and hadn't checked all the details before arriving, but I was really pleasantly surprised by everything at Eclipse! The room was clean and modern, bed was comfortable, the in-room iPad a great bonus (didn't remember this and was so pleased to be able to check things online from the comfort of my own... More 

Helpful?
2 Thank AroundTheWorld2013
Shropshire
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 6, 2013

We stayed here the night before the eclipse so it was perfect to walk to the beach, 3 mins away. The room was lovely. We were at the very front and I was concerned it would be noisy through the night. Fortunately this was not the case and we slept very well. Air conditioner worked well but we turned it... More 

Helpful?
1 Thank DavisH10
Cairns
Level Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed November 24, 2012

This hotel was very disappointing where to begin the bed ran around the room all night. The airconditioner took over an hour to cool the room down. And the final straw was there was complimentary tea and coffe and cups however there was no kettle to make a cuppa in the morning. As there are no staff on sight until... More 

Helpful?
2 Thank Mollymoo_10
Whitianga
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

We needed a place to base ourselves for our last day of our holiday in Port Douglas as our flight home left Cairns just before midnight and we had to check out of our other motel at 10am. The Eclipse was perfect, being able to check in at 11am, spend time at the beach and have a shower afterwards. We... More 

Helpful?
1 Thank Travellers383
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

Thankyou for such a great stay at your hotel. The service here is second to none, so helpful and very welcoming. We were able to check in early and were assisted with booking some excellent tours. Great room with a fantastic location. Gave us a hairdryer within minutes of us asking and were able to contact owner with any questions... More 

Helpful?
1 Thank Steve P
Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 27, 2012

I could not find a working contact number for this hotel, which is rather unsettling considering I just spent $700 to secure a room and haven't received my "room access code" that I need to check in! How can I get it if you have no working phone number?! Disgusted!

Helpful?
1 Thank Shannon O
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Amenities

Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation

Additional Information about Eclipse Port Douglas Hotel

Address: 36 Macrossan Street, Port Douglas, Queensland 4877 QLD, Australia (Formerly Port Central Motel)
Location: Australia > Queensland > Port Douglas
Amenities:
Airport Transportation
Number of rooms: 11
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