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Grosvenor in Cairns

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Grosvenor in Cairns
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126 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Melbourne, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 20, 2013

Took a family vacation in Cairns, decided to pick Grosvenor due to good reviews from TripAdvisor. The apartment we took was nice and spacious, well located and close to some groceries and food joints. Though it was a very brief stay for the 5 of us, the thing worth mentioning here is the help we received from Ann, who was... More 

Helpful?
Thank Nikhil D
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. We do appreciate your comments about your accommodation and the help you received from Anne to help you pick just the "right" tours for you - Brian and Anne (on-site managers). More 

Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2013

Wife and I took a 7 day break from the winter hustle and bustle of Sydney life and flew to Cairns for some Aussie sun. Stayed at Grosvenor In Cairns as a result of Trip Advisor. Met both Brian and Ann who manage the place and have to say they looked after us pretty well. Nothing was a problem and... More 

Helpful?
1 Thank Peter M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your review and comments. Your comments about your accommodation and our service to you are appreciated. Although we try to give our guests as much information and assistance as possible we are always aware of not "overpowering guests with information or any 'hard sell' tactics. We look forward to having you stay with us again when you... More 

Jerilderie NSW
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed August 1, 2013

My friend and I had five lovely warm, sunny days in Cairns. Brian gave us great advice about some trips, and we enjoyed a swim in the not-too-heated pool most days. Location was central for accessing the Esplanade, Restaurants, shopping, etc. Great meals at the Cock and Bull and Tandoori Nights just down the street. Rooms were clean and well... More 

Helpful?
Thank Chrissy E
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Anne and I appreciate your positive comments (as do our housekeeping staff who we pass these commets onto). The pool is solar heated and in summer we have to turn the solar heating off as the pool will heat up to over 30 degrees. In winter it loses heat at... More 

Adelaide, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

There were five of us adults and we shared a double apartment which was great. Plenty of room with kitchen facilites and laundry and 2 bathrooms. Very clean and tidy. Close to everything including mini mart and liquor store. Also Cock and Bull just down the road where we had the best crocodile burgers ever!!- easy walking to most places.... More 

Helpful?
1 Thank Kaye M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Our 2 bedroom apartments are terrific value for large families; they are large enough to be able to add an extra bed or two if required with there still being plenty or room relax in (and the 2nd bathroom is appreciated by all guests). The nearby restaurants, bottle shop and... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 18, 2013

Stayed for one night at the Grosvenor. Had an family apartment room, which was two adjoining rooms with adjoining door open. It was great, lots of space. Nice and clean. Service at hotel was good. Walking distance to Muddies which is great for kids. Central location overall. Only complaint was the pool was pretty cold. I had booked at Grosvenor... More 

Helpful?
Thank MrsScroggie
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your review and although you only stayed one night we do appreciate you taking the time to make comment. Muddies playground is a terrific playground area if you have small, children and is only a short walk away down to the northern end of the Esplanade. The pool is 'solar heated' but is not a heated (by... More 

Ballarat, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We had a five day stay at the Grosvenor in Cairns we went up as a group of 19 for my nieces 18th birthday. We couldn't have asked for better accommodation and more helpful staff, we came up from Ballarat in Victoria so the airconditioned rooms and pool were great . Brian even looked after our luggage on the last... More 

Helpful?
1 Thank cindy o
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your kind comments and for taking the time to leave a review. Reviews are important as they serve to reinforce what we are "doing right" but also occasionally they help us recognise things we could be doing better. Large groups are always a challenge but we always do our best to locate all their rooms close together... More 

Waverley, NS, Canada
2 reviews
4 of 5 stars Reviewed June 26, 2013

My wife and I had a few days to vacation in Cairns after meetings in Sydney. We chose the Grosvenor based on TripAdvisor feedback. A five-star it isn't but what it lacks in luxury amenities is made up by very good value for the money. Yeah, Brian Sweetman may have a gruff side but we found him to be an... More 

Helpful?
Thank Jim M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thanks for taking the time to leave a review ....... describing me as having a "gruff side" is unusual .... I'm just big and ugly; and yes, the Grosvenor is not a 5 Star Resort and we are very careful not to give people that impression. What the Grosvenor is however, is a very good 4 Star standard holiday apartment... More 

Maine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 17, 2013

Went with family in February. It was just outside of town in a poor section which didnt feel safe at night. The next morning after talking with my mom we decided we couldn't stay another night due to safety and lack of air conditioning. Brian Sweetman turned mean and nasty to us. It was the worst part of our 2... More 

Helpful?
2 Thank gigibh
Brian099, Manager at Grosvenor in Cairns, responded to this review

Well ..... what can I say! My parents always taught me to not say anything if I could not say something nice and I do try to stick to that, however, sometimes ........ These guests booked a Stay 7 Pay 5 deal in 'peak season' and we exchanged many, many emails prior to their arrival giving them information on what... More 

Melbourne, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 11, 2013

Nice clean and quiet accomodation. Close to town, walking distance and pick up for all tours. Nice pool area and good parking. Close to bus stops. Close to Cock and Bull club, which has excellent meals.

Review collected in partnership with this hotel

Helpful?
1 Thank Peter M
Swan Hill, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2013

We had a very good relaxing time, thought we had self contained room but it was a studio but that was okay we used bbq area and that could need a bit of an upgrade but all good. We found property to be very central not very far from broadwalk and nice brisk walk to city centre also not far... More 

Review collected in partnership with this hotel

Helpful?
Thank Rod P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities) are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 

Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $89 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
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