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Jazz Cairns Backpackers

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38 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Let me start by saying, the rating is purely based on what we were expecting from this hostel - it's a basic hostel that is clean with friendly staff. It's a place to sleep and it's located on the esplanade (2min from a beach and a pool). It had free wifi which was fantastic as well! We gave it a...

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 3 weeks ago via mobile

Good points Really friendly staff , friendliest we have met along the East coast always happy to help. Wifi is free and works! Air con Good location Bad points Kitchen is tiny only 4 Hobbs and is quite dirty in the evenings I know it gets cleaned in the morning by lunch it's dirty again. Tv didn't work the whole...

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Helpful?
Thank calg93
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Cal, So it's good to hear that you enjoyed your stay. However, I will private message you our e-mail and it would be great to get some feedback on how and when this incident occurred as I haven't been able to find any details of it. Thanks again for the feedback.

Colne, United Kingdom
Reviewed November 14, 2016 via mobile

Jazz cairns is a decent hostel and very central in cairns! Perfect hub for booking and planning your other trips from. We stayed in a private room of which was clean and comfortable the shared bathroom is basic, typical of any hostel but is nice enough. The wifi is only available in the communal kitchen area and by the smoking...

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1Thank stevie650
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Stevie, Thanks for sharing your thoughts on Jazz Cairns. Given that we are charging from $22 per person per night, we can't really put on many free activities beyond what our awesome travel desk has on offer. Great to hear you found us the perfect hub though.

Reviewed November 14, 2016 via mobile

Basic hostel in private double room. Kitchen has all you need and plenty of space. Not the best atmosphere but fine for couples. Location is great, right on the esplanade and pool. We were not the biggest fan of Cairns, but great place to base to get to cape tribulation, reef and Daintree.

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1Thank Katy W
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Katy, Thanks for the feedback. The lagoon is pretty nice. Sorry to hear you didn't like Cairns as a destination, on your next trip we will be sure to highlight a few of our favorite places for you. Happy travels!

Leicester, United Kingdom
Reviewed November 12, 2016 via mobile

Stayed at Jazz for a total of 5 nights. Fantastic location on the esplanade and close to everything. Staff on reception were helpful and efficient. Was quite surprised at the lack of rules plastered all over the hostel which was quite nice I.e. No messages about alcohol in rooms, bringing friends into the building, noise after a certain time etc....

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1Thank chloe w
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Chloe, Wow, thanks for taking the time to leave such great feedback. We have already organised a new set of pots and pans for the kitchen, so we should be all set for your next stay. We're so happy that you enjoyed your laid back stay at Jazz. Happy travels.

London, United Kingdom
Reviewed November 2, 2016 via mobile

I stayed here with my boyfriend in a dorm room and a private room for one night, for our entire trip to Cairns and it was exactly what we wanted. Beds are comfy and clean, people and staff are friendly, hostel has all the facilities you need such as air con, wifi and laundry. The Thai lady who cleans is...

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Thank scaura
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Scaura, Thanks for the kind review. The team were all very excited to hear that you had exactly what you wanted. We have also recently gotten in a new batch of mugs and plates, so we are all ready for your next visit. Thanks again!

Trollhattan, Sweden
Reviewed November 1, 2016

This Hostel was clean and the cleaning staff were always nice and polite. i couldn't say the same about the reception staff tho unfortunately. and the opening times for the reception are really strange. you never know when and if it will be open. no common area other then the kitchen where the room it self is really big and...

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Thank elian461
Jonathan L, Director of Sales at Jazz Cairns Backpackers, responded to this review

Hi Elian, Thanks for the feedback. Sorry to hear you were a little confused about reception, we will look into this for you. Hopefully we can welcome you back and make a new impression. Thanks again and happy travels!

Dublin, Ireland
Reviewed October 24, 2016

Stayed here for few nights in a private room. The room size was a bit small, but good value for money. Toilets and showers were shared, but there was enough of them provided. The lady at the reception was very nice and helpful. The location of the place is fantastic, literally at the Esplanade. This place is good for meeting...

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Thank Lizzy T
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Lizzy, Thanks for the review! Being helpful and very nice is what we pride ourselves on, so it is always amazing to read about how fantastic you felt your stay went. We love the location too! Happy travels.

Holmfirth, United Kingdom
Reviewed October 18, 2016 via mobile

Stayed in three hostels in Cairns and this was our favourite. Clean rooms, clean bathrooms and lockers (the only one out of the three we stayed in that provided lockers). The air con in our room also worked really well which is more than can be said for the other two :) stayed here a week and really enjoyed it.

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Thank Sophielinley
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Sophie, Thanks for leaving that review. We thought you were five stars too. We hope we can welcome you to one of our hostels in Melbourne or New York so we can keep making your travels amazing. Thanks again for the feedback!

Gold Coast, Australia
Reviewed September 13, 2016

This place was "forced" upon me . Staff were rough ,rude and unfriendly . The room are advertise having free Wiffi mine did not . To get the free Wifi i had to stand in the upstairs corridor. The Backpacker is dirty , smelly and noisy . Showers and toilet are limited and always busy as well as dirty ....

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1Thank frefoberjo
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Fre, I spoke with our team and as you may well be aware there were some issues with your conduct during your stay and management had to intervene.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Jazz Cairns is a hostel offering comfort and world leading value in the heart of Cairns. Located only steps away from the best attractions in Cairns including the Lagoon, night market, the Woolshed and tour and cruise terminal, we offer a fun and energetic experience. We are open 24 hours, to allow free spirited travellers the chance to lounge around enjoying their fellow backpackers or crossing the road and soaking up the sights of Cairns. ... more   less 

Additional Information about Jazz Cairns Backpackers

Address: 93 Esplanade, Cairns, Queensland 4870, Australia (Formerly Nomads Esplanade)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $13 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jazz Cairns Backpackers 2*
Number of rooms: 99
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Questions & Answers

Questions? Get answers from Jazz Cairns Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in upstairs room for free wifi . Downstairs room do not have the free wifi and are very noisy with smoking area near by”
 of 5 bubbles frefoberjo, Sep 13, 2016 | Read review
“private rooms are cheap.”
 of 5 bubbles juanito1111, Jan 4, 2016 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question