Cairns Harbour Lights
982 reviews
#17 of 101 Specialty Lodging in Cairns
Save
Share
1 Marlin Parade CityPort Harbourfront Complex, Cairns, Queensland 4870 Australia
Booking.com
Priceline
Prestigia.com
View all 9 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Full view
View all photos (465)465
Room & Suite (87)
Pool & Beach (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Location
Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
1 Marlin Parade CityPort Harbourfront Complex, Cairns, Queensland 4870 Australia
Getting there
Rental CarsSee rental cars from $32/day
982Reviews13Q+A100Room tips
Reviews
Traveler rating
- 393
- 362
- 122
- 57
- 48
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
We loved our stay at the Sebel. The staff were friendly and helpful. The apartment was very spacious and comfortable with an excellent view of the river boats from the very large balcony. Laundry and shower were excellent. The fridge is a bit small but fine for a short stay. Not much room in the ice box though. Great location a short walk to most everything in Cairns. We had an issue with a broken curtain rod which the hotel fixed immediately. Pool upstairs was cold and a bit awkward but with a nice view over the river and parks. I wouldnt choose this hotel for the pool, but the public lagoon one block away is fine for swimming so maybe a hotel pool is not necessary. would be great to have a heated jacuzzi.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We loved the Sebel Harbour lights, our room was a little dated but the bed was huge and comfy and the shower water pressure was so good after a big day of touring. There isn't a large verandah to sit on but we really didn't miss it as there were large double doors to open and we just turned the lounge to look at the view, a perfect way to enjoy morning coffee or happy hour. The pool is awesome with a fantastic view. The staff went over and beyond to help us out, getting us anything we had run out of or needed (a clothes airer) and offered recommendations of places to visit. The reception staff were super friendly, very knowledgable and always greeted everyone with a smile. A big shout out to Gregory, people like you are born to be in tourism/hospitality, you made our stay so much better with your recommendations, smile, jokes and just happy to have a chat attitude (I hope you get to find your ever elusive cassowary and tree kangaroo). Would highly recommend Harbour Lights.…
Read more
Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Level 3, corner unit overlooking the Marina - perfect to see all the reef/island boats coming and...
See more room tips
Helpful
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded Aug 15, 2021
Good Afternoon jeanneb494, Thank you for your lovely review, I am so pleased you enjoyed your stay. Gregory is an asset to our hotel and I will be sure to share your kind words with him. I do hope we have the opportunity to welcome you to the hotel again in the future.
Read more
What a great find! CHL is walking distance to points of interest including restaurants and the markets. Our room was clean, spacious and had a beautiful view of the harbour. At reception, Greg and Caroline have been excellent, informative and always happy to help. We’ll definitely stay there again when we’re in Cairns.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded Aug 15, 2021
Dear lilias871, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one
Read more
Had a great time. Staff, service and facilities were excellent. Will be back. It was my birthday and I received a bottle of bubbles and a lovely card. Thank you to all the staff you all did an excellent job.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded Aug 15, 2021
Dear jasbie1, Thankyou for your feedback. It is such a pleasure to hear your feedback and i will pass this onto our team. I am so glad you had a nice birthday and hope to welcome you to our hotel to celebrate more special occasions.
Read more
Was checked into a room initially on the fourth floor and noted the bathrooms had problem with opening the connecting door from the bedroom, the toilet roll holder was pointing downwards so the toilet roll wouldn't stay on and the shower head was unable to be pointed downwards. Worst of all it looked like the room was not cleaned properly as there were a lot of strands of female hair on the bed and many crumbs on the carpet. Told the reception who offered to move me to a different room this time on the second floor. Not only was the room smaller but there were still issues such as mould behind the bathroom door and dirty couches. Couldn't be bothered to be moved again so just dealt with it for the four nights. Would not personally stay there again.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Odette Laska, General Manager at Cairns Harbour Lights
Responded Aug 15, 2021
Dear johnnguyen1993, Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future
Read more
LOCATION
AustraliaQueenslandCairns RegionCairns
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Cairns Harbour Lights
Which popular attractions are close to Cairns Harbour Lights?
Nearby attractions include Cairns Esplanade Lagoon (0.3 miles), Cairns Art Gallery (0.2 miles), and Samurai Gallery Australia (0.3 miles).
What are some of the property amenities at Cairns Harbour Lights?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Cairns Harbour Lights?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Cairns Harbour Lights?
Guests can enjoy free instant coffee during their stay.
Is parking available at Cairns Harbour Lights?
Yes, a parking garage is available to guests.
What are some restaurants close to Cairns Harbour Lights?
Conveniently located restaurants include Orient Express Sushi Train, Tha Fish, and Piato.
Are there opportunities to exercise at Cairns Harbour Lights?
Yes, guests have access to a pool and a fitness center during their stay.
Is Cairns Harbour Lights located near the city center?
Yes, it is 0.6 miles away from the center of Cairns.
Are any cleaning services offered at Cairns Harbour Lights?
Yes, dry cleaning and laundry service are offered to guests.
Does Cairns Harbour Lights offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Does Cairns Harbour Lights have any great views?
Yes, guests often enjoy the harbor view available here.