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Reef Palms

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#5 of 68 Hotels in Cairns
Certificate of Excellence
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Reef Palms
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495 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Moe, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Thank you to Reef Palms management and staff, welcoming and pleasant! A great location walking distance to Cairns and helpful reception for all activities. Pool and bbq areas a hit with kids. Room was fitted out with all appliances and cooking facilities needed with comfortable air conditioned room, coffee, tea making facilities, and a comfortable clean bed made daily with... More 

Helpful?
Thank Jeffkaza27
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very friendly and very helpful host's. Great value for money. Nice clean rooms and quite modern for a budget hotel. Good location, a couple of kilometers from the town centre, and they have a free shuttle into town.

Helpful?
Thank daffadav
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing. Our team will be so happy you enjoyed your stay with us More 

Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this room fairly late in the day, and the staff were very helpful. Late checkin required key to be left in safe at reception, and the instructions were simple and easy to follow. I was surprised by the size of the room, and although I didn't need the kitchenette, it would be most useful if you were staying... More 

Helpful?
Thank Hanjo S
Sharon H, Owner at Reef Palms, responded to this review

Thank you, we'd love to have you come back and stay again More 

United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: - spacious room - well equipped kitchen - clean and tidy, but a bit worn off - free shuttle to the airport - loads of information on things to do around Cairns - very close to the bus station (all busses would go into town from there) - a nice walk into town via the promenade Cons: - no... More 

Helpful?
Thank aschiuta
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, we appreciate it. More 

Kailua-Kona, Hawaii
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We are very pleased with our stay. The exterior of the motel is simple and looks older; however the unit was quite decent. The beds and linens were much more comfortable and nicer than I anticipated for the cost; the kitchenette was quite roomy. The pool is small but very lovely, with a rock cascade, spa and a BBQ for... More 

Helpful?
Thank AprilJ1022
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, we may be 3.5 star but do pride ourselves on our bed comfort and all our staff are dedicated to creating a welcoming environment for our guests and I know they will appreciate your comments. More 

Seattle, Washington
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with the grandchildren for 11 nights, and we were pleased with our accommodations. Front desk and staff were all very helpful. Our room was tidied every day. We were loaned towels to take to the Lagoon and beaches, we used the shuttle service provided for trips into town. Jeff was very helpful with booking our tours and suggesting what... More 

Helpful?
Thank ME5678
Sharon H, Owner at Reef Palms, responded to this review

Thank you, so glad you and the children enjoyed your time in Cairns and with us. Jeff would have been very pleased you enjoyed the tours he helped you organize. Hope to see you again in the future. More 

Brisbane
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Reef Palms provides clean, large rooms and great service. The front desk personnel are polite and friendly and the breakfasts reasonably priced. I had an issue with the refrigerator not working and Jeff on the front desk had it replaced almost immediately. The motel/hotel is located a little way from the CBD and away from the high rise hotel... More 

Helpful?
Thank Greyman44
Sharon H, Owner at Reef Palms, responded to this review

Jeff or Lynn love to drive our guests into town, gives them a little time for a chat and get to know our guests. We thank you for writing such a nice review. More 

Perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay at the Reef Palms in Aug 2016. The location was close to the ocean and in quiet neighbourhood. The Motel was a leisurely and an enjoyable stroll along the Boardwalk into the centre of Cairns - 20 mins. Our Hosts for the week were very obliging, nothing was too much for them...they booked our tours... More 

Helpful?
Thank HendoPerth
Sharon H, Owner at Reef Palms, responded to this review

When we purchased Reef Palms it did not have a cafe, it was a back office and over time once opened has become a lively place for guests to come and not only eat but swap stories and information. It's not huge, only seating 20 guests at a time but everyone seems to enjoy it so thank you for writing. More 

Perth, Australia
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night on 31st August. The Spa suite was excellent, everything was very clean and looked inviting. Unfortunately, through no fault of the management, the night was spoilt by terrible noise and screaming all through the night from the park next door to the hotel. It actually became quite frightening around 2.30 am when the screaming turned to... More 

Helpful?
Thank LJW57
Sharon H, Owner at Reef Palms, responded to this review

Thank you for staying with us, I am sorry to hear about the noise, being next to a park, occasionally, we can get noisy locals in the park. It was very nice of you to leave such a positive review when your sleep had been disturbed. More 

Traralgon, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found Jeff at the front desk provided good service and genuinely helpful for out of towners with local information, The studio room was clean and had all necessary equipment to prepare meals. the Reefpalms provides a very good continental breakfast. thanks very much for enjoyable stay. regards Paul

Helpful?
Thank Paul B
Sharon H, Owner at Reef Palms, responded to this review

Thank you, Jeff and all our staff will be thrilled to receive your great feedback. Hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $83 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
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