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Reef Palms

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#7 of 68 Hotels in Cairns
Certificate of Excellence
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Reef Palms
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476 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Brisbane, Australia
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed at Reef Palms to attend/present at conference in Cairns CBD. Accommodation bookings where at peak and options limited. Room was on 2 floor and I had to lug my suitcase and display banners up to flights of stairs as there was no lifts. Room was clean, tidy and had all the essentials you needed, however the decor was dated... More 

Helpful?
Thank Danielle B
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reef Palms would have to be the best value 3 star motel we have stayed in! Loved the location and ambience a little way out of town but with courtesy bus, this no problem. Accommodation exceeded expectations and it was the quietest motel ever stayed in even though our apartment next to car park! Every comfort in apartment, loved bathroom... More 

Helpful?
Thank gail t
Berlin, Germany
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For my 5th time I stayed @ Reef Palms Motel in Cairns North and what can I say other, as it was a stay for 1 week and everything was @ its best. Thank you very much to the new managers Jeff and Lynn for the very friendly, passionate, helpful and family feeling stay. And thank you again Sharon and... More 

Helpful?
Thank Hobi01
Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on our way down the coast, We found a really good deal online and stayed fr 3 nights midweek. It was close to the airport which we thought would be useful for other travellers. The facilities were clean and comfortable and there was free parking. We would definitely stay here again

Helpful?
Thank tmckinley2016
Sharon H, Manager at Reef Palms, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Booked for 2 nights but we were told that our booking was only for one night. The mistake was rectify immediately so there wasn't much to be concerned with. The room given to us was really big, 1 queen and 2 single beds and self-contained with a kitchen and amenities like microwave, stove, refrigerator and washing area. And there was... More 

Helpful?
Thank Eve P
Sharon H, Manager at Reef Palms, responded to this review

Thank you for your review. Looking at the morning log there was 6 Taxis booked for that morning. Two Taxis were booked for 5.30am and the remaining from 6am onwards. We strive to ensure all guests transport needs are meet, we do our best to book taxis at times requested, sometimes the taxis can arrive early and sometimes a little... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Recently stayed here with 8 mates in three rooms prior to doing a Cape York to Cairns trail bike ride. The managers Geoff and Lyn went out of there way to accommodate us always with a good sense of humour and a smile on their face. We also appreciated being able to store some excess baggage on site whilst on... More 

Helpful?
Thank thomas28s
Sharon H, Owner at Reef Palms, responded to this review

Glad you enjoyed your stay! Hope the bike riding from Cape York back to Cairns went well and was all you expected. Jeff and Lynn enjoyed having you stay with them and yes, you are right they are terrific Managers and we value them highly. More 

Darwin, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent rooms with kitchen and good space. We would stay here again . It is really close to the airport and has free car parking. Bathroom has shave cream, shampoo and gel in wall containers. We paid $149 which was fair and very reasonable compared to other hotels etc in Cairns.

Helpful?
Thank Ozzie G
Sharon H, Owner at Reef Palms, responded to this review

Thank you for taking time to write, it is very much appreciated. More 

Belfast, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic stay in Reef Palms. The owners could not have been kinder or more helpful - you can tell this is a family run business due to the care and attention they put into everything. The room was spotlessly clean and everything worked as it should, while the morning continental breakfast was very tasty. Last of all,... More 

Helpful?
Thank Andrew S
Sharon H, Owner at Reef Palms, responded to this review

Thank you, it is reviews like this that make our efforts all worth while and I know everyone at Reef Palms were thrilled to read your comments. More 

Adelaide, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff were very friendly, helpful with local information, and they had a full tour desk in reception office. The accommodation was very clean, well equipped and had all you need for a comfortable stay. The Reef Palms is well situated close to the Beach Esplanade, fantastic local pool, good restaurants, local transport and only 2km to the city centre.... More 

Helpful?
Thank AbJulie
Sharon H, Owner at Reef Palms, responded to this review

Thank you, everyone at Reef Palms from our Managers, Housekeepers and Maintenance staff work hard to ensure guests enjoy their stay with us. More 

Port Macquarie, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

The Service we received was fantastic. The people were very nice and accommodating and very helpful with advise of where is best to eat or what activities are worth doing. I would stay with Reef Palms again :)

Review collected in partnership with Amoma.com

Helpful?
Thank 123lashaeg
Sharon H, Owner at Reef Palms, responded to this review

Jeff and Lynn, our Management Team work very hard to ensure guests enjoy their stay at Reef Palms and they appreciated your feedback. If ever in Cairns again, we hope you will stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $84 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
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