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Reef Palms

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#3 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Reef Palms
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545 Reviews from our TripAdvisor Community

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Showing 495: English reviews
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Manchester, United Kingdom
Reviewed 1 week ago

Well we came here 3 years ago and promised to come back and we did. Still as fab as ever ,extremely friendly and helpful staff. Very quiet location but not far from town. Free transport into town is provided and free transfer to airport too. Should we ever come back to Cairns we will definitely be staying here again. Thanks...

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Helpful?
Thank Blackwells2014
London, United Kingdom
Reviewed 1 week ago

Nice hotel located in a quite road. Rooms were large with fridge, cooker microwave etc.Reception was very friendly and rooms allocated quickley. 5 minute walk to a park and small beach.Tours can also be booked here

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1Thank kenbearfield
Lexington, Massachusetts
Reviewed 1 week ago

We enjoyed our stay so much at the Reef Palms that we stayed for four nights. We checked in for only one night. Then left for a multiple day live aboard dive boat excursion. We were able to leave all our luggage at the hotel and return for another relaxing stay when we came ashore. Incredibly convenient. The rooms are...

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Thank Alexandrasmom817
Santa Rosa, California
Reviewed 2 weeks ago

My girlfriend and I only stayed one night at the Reef Palms, so I don’t have a lot to go off of. When checking in, the lady working the front desk was very kind and helpful and took some time to inform us about food options close by. The room is very spacious but unremarkable…nothing special. For the price, I...

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1Thank Kosmosis707
Reviewed 2 weeks ago

Great service, a smiling and attentive staff. Too was very good. Location was good, a good walk into centre of Cairns. Good value and very pleasant staff. Pool was good. we booked a trip through the office and were recommended a very good one.

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Thank mark w
Melbourne, Victoria, Australia
Reviewed 3 weeks ago

I had the pleasure of spending a week with Lyn & Jeff and found them to be very friendly and extremely helpful. The breakfast was great and location good, if you like to walk. A short walk to convenience stores and places to eat. A taxi ride was cheap and efficient too. There is a warm family feel about this...

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Thank Robyn2217
Reviewed 4 weeks ago

Though after communicating with the owners we finally got the money back, we (2 persons in the same group) were charged a credit card admin fee due to the wrongful charge. I don't understand why the owner charged us additional fee when they knew the accommodation was paid in full. Caution advised.

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Helpful?
Thank Beiqi Z
Jeffrey L, Manager at Reef Palms, responded to this review

Dear Beiqi Zhang, I am sorry for the misunderstanding on the refund issue. We srtive to give our customers the best service possible and although as explained to you on the phone it took a few days to sort through the payment issue as being the Chinese New Year as you were aware there was a error made due to...

Reviewed 4 weeks ago via mobile

I've been all over the world and finally found this gem!!! You couldn't find a more friendly, helpful or accommodating place to stay in Cairns! From help with booking excursions to late check outs, it's like staying with family. Large rooms, nice pool area, cute kitchenette and adorable patios, We would never stay anywhere else! A++++ Reef Palms! Thank you...

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Thank beverly35
Reviewed 4 weeks ago

My name is Steve, even though I have not stayed at this motel. I should like to commend Geoff (Manager/Owner) for his honesty, diligence and for going out of his way to return by post my wallet which was stolen from the "Cock and Bull " Tavern. Geoff found my wallet in the car park of "Reef Palm Motel" minus...

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1Thank 12genius
Eatonville
Reviewed February 17, 2017

Pros:Large clean and comfortable rooms; full kitchen; small private balcony; very nice pretty pool; friendly and helpful staff; breakfast included; free 10a.m. shuttle to the airport and free shuttles to downtown; short walk to Cairns' beautiful esplenade. Cons: Can't think of much not to like. Would've been nice if there was an earlier airport shuttle, but the motel did arrange...

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Helpful?
Thank MtRainierDave
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#5 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Reef Palms staff and other travelers.
14 questions
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Questions? Get answers from Reef Palms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No lifts so if mobility limited request first floor”
 of 5 bubbles Blackwells2014, 1 week ago | Read review
“Did not see a lift to the first floor”
 of 5 bubbles kenbearfield, 1 week ago | Read review
“No elevator so request first floor if you can't handle stairs.”
 of 5 bubbles Alexandrasmom817, 1 week ago | Read review
“Ask for a room near the pool. Very convenient.”
 of 5 bubbles Robyn2217, 3 weeks ago | Read review
“There is no lift so if you have difficulty managing luggage, request a ground floor room.There are only three levels though.”
 of 5 bubbles brona40, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question