We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cairns City Sheridan

Show Prices
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Cairns City Sheridan
View Map
Add Photo Write a Review

286 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 263: English reviews
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 days in Cairns City Sheridan. It was a nice room with lots of space, air conditioner with modern facilities including TV, internet, mini bar, fridge, hairdryer. Private balcony overlooking pool and street. Got the neat and clean queen size bed, room at affordable price which we were looking for. Staff was very friendly and helpful. As... More 

Helpful?
Thank EmilyMason20
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It was a nice stay with Cairns City Sheridan. As me and my friends arrived to Cairns, we found to be close to city, shopping mall, market were on walking distance. We got the spacious room with neat and clean bed and pillow. Shower was extremely good, had chilled water bath. Good internet services, all pictures were uploaded on FB... More 

Helpful?
Thank AdalBrown
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for 2 days in this hotel, got great hospitality and helpful staff. The good thing about this hotel is convenient as it is located on the main road. Room was too spacious with neat and clean bed at budget price. It was a comfortable stay. My kids really enjoyed in pool. We came in our car but got... More 

Helpful?
1 Thank S_Lissaa
Wickham, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 22, 2016 via mobile

Good location easy walk from bus station. No meals available Monday nights thank goodness for the street markets nearby. Friendly, helpful staff who new the area and attractions well. Reasonably priced for just a short stay. Airport transfers available on request.

Helpful?
1 Thank Denise I
Milton Keynes, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 15, 2016

First of all - bookers BEWARE . there are two hotels in Cairns called Sheridan .I had read reviews of a different Sheridan and booked on the basis that we were staying at the OTHER Sheridan which is close to a bottle shop and big pub/ restaurant ..This Sheridan was closer to town ..but it seemed to be in a... More 

Helpful?
1 Thank DeeJosephine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 12, 2016

Website photos looked good but don't reflect today's reality. Our first room was shocking. Bathroom dirty and both it and bedroom mouldy. Cracked tiles, chipped and damaged fittings. Considered cancelling immediately but didn't due to cancellation fee, losing one nights' tariff and difficulty in finding accommodation in peak season on short notice. Complained and got another room. Better but not... More 

Helpful?
2 Thank Viv R

Travelers are raving about these Cairns hotels

Townsville, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2016

I booked online - the picture shows a best western logo and they are usually reputable. Upon arriving I noticed that logo had been painted over. Staff were not interested in seeing me. Upon receiving my key, I was told I was upgraded to the spa suite. Thinking I was heading to a flash room, I was bitterly disappointed. Clearly... More 

Helpful?
2 Thank Nqtraveller87
Gold Coast, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 11, 2016

Lisited as 3 star what a joke- room grubby and in need of a good scrub. Floor tiles sticky to walk on, bathroom tiles black with mould and slippery ++. Light switches grubby. bed linen was creased and pillow cases looked like had not been changed. To make it worse at night drunken guests rampaged through the stairwells and landings... More 

Helpful?
1 Thank 54cmp
Murrurundi, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 5, 2016

Found the place to be tidy but the A/C either needed servicing of to be bigger. The lack of a lift to at least move luggage to the floors was a downer. would stay again but for not as long. Washing Machine and Dryer available.

Helpful?
2 Thank Keith C
Western Australia
Level Contributor
238 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed June 29, 2016

Here we were, back in Cairns for a few days before flying back to Perth, we stayed at the Sheridan just out of the city center blocks. Some staff were friendly and helpful. This hotel had ‘on site’ parking provided but some of it was pretty tight to manoeuvre in or out of. Its restaurant was closed for renovations. The... More 

Helpful?
1 Thank Remlig
Questions? Get answers from hotel staff and past guests. Ask a question

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (72)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
View from Room (4)
Viewed
Bathroom (6)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (3)
Viewed
Pool/Beach Area (3)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (9)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (8)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.0 mi away
Sunshine Tower Hotel Cairns
0.1 mi away
Cairns Queens Court
Cairns Queens Court
#20 of 68 in Cairns
3.5 of 5 stars 403 reviews
0.9 mi away
Cairns Sheridan Hotel
Cairns Sheridan Hotel
#17 of 68 in Cairns
4.0 of 5 stars 288 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Ibis Styles Cairns
Ibis Styles Cairns
#16 of 68 in Cairns
3.5 of 5 stars 666 reviews
0.7 mi away
Tropical Queenslander Cairns Holiday Studio & Apartment
0.2 mi away
Tropical Heritage Cairns
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $65 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Expedia, Agoda, Hotels.com, Travelocity, Priceline and Booking.com so you can book your Cairns City Sheridan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay