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Southern Cross Atrium Apartments

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477 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Coffs Harbour, Australia
Level Contributor
6 reviews
Reviewed 6 days ago NEW

On arriving at reception there was not a friendly smile or greeting to be had. When the room was finally ready I was told it was not overlooking the pool (as shown in the picture when I booked through Booking.com). Reception person said I didn't pay for a premium apartment or some such, however, there was no mention of this... More 

Helpful?
Thank k9cookies
Perth, Australia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 days ago NEW via mobile

This proved an excellent place to stay. It's a short walk to Cairns central and only a few blocks from the Esplanade. The room was spotless with every thing you could need for a holiday in a beautiful city

Helpful?
Thank gifaa
Sunderland, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

we had 2 appartments here for 4 nights from october 25 to 28. they were clean and comfortable and well equipped. unfortunately the balcony looked on to the wall of the next block. the swimming pools were great and we used the bbq on our second night which we enjoyed. the staff at reception were friendly and helpful. there are... More 

Helpful?
Thank Travelfairy830
Brisbane, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

We stayed here for one week. The staff on arrival (Chad and Erica) couldn't have been nicer they both were most welcoming We had a studio apartment, that was well laid out and had everything that we needed. Good quality linen and towels, bathroom, kitchenette, fridge and microwave as well as air conditioning. The sliding door off our room led... More 

Helpful?
Thank flashjack92
London
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 week ago

We liked this place. We stayed in a Standard Studio for two and it was just right for us with plenty of room. It had a cooker, microwave, fridge and cooking utensils; everything we needed. We found it clean, airy and well maintained. The safe was large enough to accommodate kindle size pad, digital cameras, phones and other personal items.... More 

Helpful?
Thank Whiskerss
1 review
Reviewed 1 week ago via mobile

Very rude and dismissive reception staff. Not willing to help us when it was an inconvenience to them. We felt as though they simply couldn't be bothered with us. Extremely disappointed. The pool was ok and the rooms were pretty much what we expected.

Helpful?
Thank Jayce E

Travelers are raving about these Cairns hotels

Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

We are two pensioners reasonably mobile This is 4 star so I will review on this basis Getting to and from the airport It's about 20 mins journey we got the transfer bus from the airport( 11 dollars each no booking needed) and cab 3am in the morning back on the meter 23 dollars booked via reception. We picked this... More 

Helpful?
Thank brian p
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

My husband and I stayed here for a week whilst on our honeymoon. Contrary to many reviews we thought the customer service was fantastic (well except the cleaners coming at 8.10am on cleaning day banging on the door asking if we were awake - we werent) but otherwise staff were great especially the lady on reception! The unit itself was... More 

Helpful?
1 Thank Melanie R
Fraser Island, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

My wife & her sister stayed 9 nights at the resort. The room was very clean and had good appliances. The downside was that the staff would not assist elderly guests with their bags up the stairs. The mngr just walked off & ignored my wife's request. Overall the resort was very nice and enjoyable but the staff need some... More 

Helpful?
Thank Phillip D
Hamilton, New Zealand
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 28, 2016

I stayed here with my daughter in a one bedroom apartment overlooking the pool. Everything was great for the price, it was clean, spacious and the staff were very friendly from check in to helping with tours. The pools were clean, warm and plentiful. It is a bit older and the air con in the bedroom was noisy, but it... More 

Helpful?
Thank superset50
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed in a modern 'Atrium Style' Southern Cross Apartments Cairns are built around a recreational spa, lap sized swimming pool, tropical pool, gym and beautifully landscaped barbeque area that pays homage to our tropical lifestyle.The Southern Cross Atrium Apartments features Studio, one and two bedroom luxury apartments combining the convenience and energy of a Cairns inner city location and only minutes from the major shopping precinct of Cairns.Just a few minutes walk to the city centre, Railway Station, Convention Centre and recently transformed Cairns Esplanade, the Southern Cross Atrium Apartment complex is built in three stages, each with it's own distinct theme and first class facilities. ... more   less 

Additional Information about Southern Cross Atrium Apartments

Address: 3 - 11 Water St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $75 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Cross Atrium Apartments 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Southern Cross Atrium Apartments Hotel Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Southern Cross Atrium Apartments staff and other travelers.
3 questions
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Questions? Get answers from Southern Cross Atrium Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else”
 of 5 bubbles k9cookies, 6 days ago | Read review
“book an apartment with a pool view”
 of 5 bubbles Travelfairy830, 6 days ago | Read review
“Seniors, request a ground floor apartment as there are no lifts.”
 of 5 bubbles flashjack92, 1 week ago | Read review
“I always go for rooms on upper floors”
 of 5 bubbles Whiskerss, 1 week ago | Read review
“Ask for a room by the pool area, not over the carpark or on the street, these rooms could be noisy.”
 of 5 bubbles superset50, Oct 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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