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Southern Cross Atrium Apartments

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440 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Goolwa, Australia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our fourth visit and as always the rooms presented well, clean, tidy and spacious with plenty of towels available as resort has pools, sauna and spa for all to use. We were fortunate to have two outdoor areas so had a choice of where we wanted to sit and relax. Tour buses stop at front of resort and which makes... More 

Helpful?
Thank Sue G
Maclean, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

i come to Cairns a couple of times every year for business and i have been placed into these apartments over the last ten years...they're low key, look-after-yourself rooms... i have always been settled into the smaller version... it's quite compact, clean, well-thought through, and after ten years walking into one of them makes it a bit like home... But... More 

Helpful?
Thank PeterMatheson
Queensland, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 5 nights in a 2nd floor room overlooking the pool. Room was clean and tidy and had a small kitchen, handy for making a meal or breakfast. 3 flight open staircase to room was a pain. Shoping centre is around the corner but noise from the loading docks starts around 4am most of this is dampened if you close... More 

Helpful?
Thank Lou H
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great location, easy walk to the esplanade and there is shopping centre across the road. Friendly staff. An enjoyable stay (although the cleaning trolleys were very noisy in the morning as we were right near their walkway- maybe some softer wheels would be a good idea!) we didn't mind the early wake up it got us started for the day.

Helpful?
Thank Narelle W
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a very nice Studio apartment here. A walking distance from the harbour, the Cairns Central with shopping and movies and restaurants just around the corner. The kitchen was really well equipped and Kuranda Railway runs by it (not bother, the train passes a couple of times a day and besides: the train isan attraction in itself.

Helpful?
Thank Juho U
Sydney, Australia
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

So walking into the room the floor was filthy, there was no bedside table. The curtain did not fully cover the window and it was like daylight at night. In the morning we were woken to the noise of reversing trucks ... Office works loading dock outside the window! Having a shower we found no extraction fan and with a... More 

Helpful?
Thank Clinton F

Travelers are raving about these Cairns hotels

Cronulla, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

The rooms were clean and tidy with a good balcony which had a dining setting. There are 3 pools so plenty of room and privacy. The ground floor rooms open into the pool area which is a great aspect. The only issue is that the pool are closed from 8PM which is ridiculous in this climate. It would have been... More 

Helpful?
Thank Bardo69
scaasam, Manager at Southern Cross Atrium Apartments, responded to this review

Hello, Thank you for your review. Unfortunately being apartments we are governed by the Body Corporate and during winter their instructions are to lock the pools at 8.00pm. They are of the opinion that when the light fades it becomes more dangerous for guests. During the summer months we extend this to 9.00 pm. I hope that this explains our... More 

Dubai, Dubai, United Arab Emirates
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 8 nights with family. Reception staff very helpful and a well stocked shop for basic items and tour information brochures.our apartment was on the first floor with 2 flight of stairs leading to the front door. Apartment was spacious, modern and comfortable. Kitchen well equipped with dishwasher, oven, microwave and fridge freezer plus washer and dryer located in... More 

Helpful?
1 Thank Caroline W
scaasam, Director of Sales at Southern Cross Atrium Apartments, responded to this review

Hello, Thank you for posting this review. We are happy to see that you enjoyed your stay. Cheers Robyn More 

Altona Meadows
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a studio room with a garden view and stayed 4 night. The view of the garden was glimpsed down the sideways of the room with the balcony overlooking the main street . It was very noisy and we slept dreadfully - cars screeching down all night, inconsiderate guests including the room below who partied until 4.30am one night,... More 

Helpful?
Thank Raelene D
scaasam, Director of Sales at Southern Cross Atrium Apartments, responded to this review

Hello, I am sorry that the noise factor spoiled your holiday. We do have an Onsite caretaker who needs to be told when there is noise caused by guests.Unfortunately I can't change the exterior noise. Cheers Robyn More 

Bribie Island, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

units were adequate unfortunately we had to take one that required a walk up stairs, i had specifically requested a ground floor unit. thE unit itself was quite o.k. but the noise from the adjoining shopping centre was unbelievable, day and all hours of the night. the train to cairns terminates at the centre, which is not too bad but... More 

Helpful?
Thank douglas i
scaasam, Director of Sales at Southern Cross Atrium Apartments, responded to this review

Hello, Thank you for letting us know what you found deficient in our complex. Unfortunately even though we have complained about noise caused by exterior factors it has been ignored. As managers of the complex we have tried to get the Body Corporate to get double glazing but they have difficulty even getting a quote. I will speak to the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed in a modern 'Atrium Style' Southern Cross Apartments Cairns are built around a recreational spa, lap sized swimming pool, tropical pool, gym and beautifully landscaped barbeque area that pays homage to our tropical lifestyle.The Southern Cross Atrium Apartments features Studio, one and two bedroom luxury apartments combining the convenience and energy of a Cairns inner city location and only minutes from the major shopping precinct of Cairns.Just a few minutes walk to the city centre, Railway Station, Convention Centre and recently transformed Cairns Esplanade, the Southern Cross Atrium Apartment complex is built in three stages, each with it's own distinct theme and first class facilities. ... more   less 

Additional Information about Southern Cross Atrium Apartments

Address: 3 - 11 Water St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $74 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Cross Atrium Apartments 4*
Number of rooms: 192
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Also Known As:
Southern Cross Atrium Apartments Hotel Cairns
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