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Reef Gateway Apartments

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104 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Central Coast Aus
Reviewed October 8, 2013

We stayed at The Reef Gateway Apartments the last week of August after spending a week in Port Douglas and attending my nephews wedding. We stayed in apartment 15 which was a 2 bedroom apartment as we had our 2 sons (23,21) with us. The apartment was on the 2nd floor overlooking the pool.Good pool and BBQ area. The apartment...

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Helpful?
1Thank WaynoCentralCoastAus
Russ E, Manager at Reef Gateway Apartments, responded to this review

Thanks for your review. It is always pleasing to get some nice positive comments. We sincerely hope that you will visit us again in the future. Russ E Manager

Adelaide, Australia
Reviewed October 7, 2013

We booked our holiday in Cairns based on the Trip Advisor reviews and the website pictures on the apartments. This was the first time we had returned to Cairns since having our daughter and it had been approx. 7 years since we had been to Cairns. The managers Russ and Pam were very nice, polite and accommodating and assisted us...

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1Thank Family_Traveller874
Russ E, Manager at Reef Gateway Apartments, responded to this review

Thank you for taking the time to review our establishment. We think some of your comments and criticisms are a little wide of the mark, but we are constantly looking for ways to try and improve and upgrade the property and appreciate any constructive criticism.

Melbourne, Australia
Reviewed September 16, 2013

perfect spot for relaxing,spacious and clean rooms,friendly NEW hosts (Russ and Pam) easy to arrange day trips and general guide and tips for local eating and entertainment. will be back with my wife .

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Thank Caesar t
Surfers Paradise, Australia
Reviewed September 8, 2013

I stayed at the Reef Gateway last week and was pleasantly surprised at the high quality of the entire place. The room was quiet, clean and had all imaginable conveniences one would normally find in the family home. We even had Satellite TV as well as normal TV and a DVD player as well. The Rooms were as clean as...

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Thank macca012013
Gold Coast, Queensland, Australia
Reviewed September 3, 2013

We spent a lovely week in Cairns at Reef Gateway Apartments. It is well located for resturants we found it good value for money our unit was comfortable and the staff friendly and helpful with tours etc we had a lovely relaxing break we will be back again.

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Thank Bronwyn T
St. Ives, Australia
Reviewed August 26, 2013

When I book accommodation that advertises “air conditioned” I think that I can reasonably expect to find an air conditioner that is usable. Anything otherwise is, my opinion, either misrepresentation or fraud. Our room was comfortable, on the ground floor overlooking the pool. Well secluded from any street noise. The TV was small, and we were told that some cable...

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3Thank dojies
Mossman, Queensland, Australia
Reviewed August 22, 2013

I booked a 2 bedroom apartment for my mother in law and my 2 year old son while my partner and I were in hospital having our second child. My husband and mother in law found the manager/owner grumpy on first arrival at the hotel. The list of rules and regulations was above and beyond the norm. The owner/manager asked...

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2Thank Emily V
Robina, Australia
Reviewed August 22, 2013

It was my partner & I first time there and it is such a beautiful place, way better than I expected. We had a great apartment with everything we needed for a longer then average stay and could just walk into town. The staff were a great help and really lovely with organising our reef trips and cairns adventures. Thanks...

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1Thank Amyph2013
Feilding, New Zealand
Reviewed August 20, 2013

This is the second time we have stayed here and enjoyed our holiday immensely. We had first floor rooms overlooking the pool each time and can honestly say that noise was never an issue. The apartments are a nice stroll from the CBD and lagoon. There are good restaurants nearby and a small supermarket and the managers, Russ and Pam,...

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Thank David L
Reviewed August 16, 2013

We very much enjoyed our stay here at the reef gateway apartments, noise was never an issue, the apartment was huge even just being 1 bedroom. We had all the amenities we needed during our stay. The owner was very friendly and went out of his way to help us with making sure our stay in Cairns was fulfilled with...

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Helpful?
Thank Chelseas-blue
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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
We can offer you self-contained holiday accommodation in 1 or 2 bedroom apartments that contain everything that you want to make your holiday as enjoyable as possible. We are located an easy 15 minute walk from the centre of Cairns and the stunning Esplanade Lagoon, and just one block from the Esplanade. Your apartment can be a ground floor apartment with patio, a balcony apartment or a townhouse style apartment. For the person who likes to keep in contact with work and friends, we offer wireless internet in all apartments. All apartments are fully air-conditioned with ceiling fan in the lounge room. Included in each apartment is a full kitchen, laundry and a large lounge room with free Austar cable television. Relax by our floodlit salt water swimming pool complete with spa. The adjoining gas barbecue, surrounded by tropical plants, is in the pool area, and is set in the centre of the property far away from the sounds of traffic. We have an accredited Tour Desk, where we can assist you in the selection of the best tour for you. We do not have preferred operators, so our advice is unbiased and the service is free of charge. All major tour operators will pick you up from our front door and return you to your accommodation at the end of the day. Car hire can be arranged, and we will assist you with maps and advice to help you plan your self-drive excursions. Hire car pick up from the Airport can also be arranged. ... more   less 

Additional Information about Reef Gateway Apartments

Address: 239 Lake St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $83 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Gateway Apartments 4*
Number of rooms: 23
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Also Known As:
Reef Gateway Apartments Cairns
Hotel Style:
#29 Luxury Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Reef Gateway Apartments staff and other travelers.
2 questions
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Dorchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't accept unit 9”
 of 5 bubbles oldtony77, Oct 26, 2016 | Read review
“All rooms looked very quiet and private. No problems with parking”
 of 5 bubbles 6carold, Feb 9, 2016 | Read review
“pool room.”
 of 5 bubbles pamelag4, Sep 21, 2015 | Read review
“Renovated room by poolside”
 of 5 bubbles stevepZ757XR, Sep 13, 2015 | Read review
“Bottom floor rooms have patios”
 of 5 bubbles SarahS958, Aug 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question