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Rydges Esplanade Resort Cairns

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Rydges Esplanade Resort Cairns
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940 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Esplanade Resort Cairns
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Showing 859: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in the older part of the resort, the rooms were tired and shabby but quiet as we heard from other guests who were staying in the newer part their rooms had "paper thin" walls The staff are lovely, great location but the buffet breakfast was below average. We tried a few nights to enjoy pre dinner drinks at... More 

Helpful?
Thank Tim M
Andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Tim M, Thank you for sharing your comments from your recent visit. The hotel is certainly well located and makes for an ideal base from which to explore Cairns. My apologies for the areas where we have fallen short of your expectations and I will certainly take this opportunity to share your comments with the team as we look... More 

Level Contributor
72 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Feel average about the hotel. I only like the free parking. The hotel is very noise at night. The ventilation fan runs all night, and there were some heavy machinery operating day and night next to my room, which really affected my sleep quality. Low quality food which was over priced. Not a very peasant stay, but can't complain too... More 

Helpful?
Thank Yuting Z
Andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Yuting Z, Thank you for sharing your feedback and my apologies that your stay fell short of your expectations. If you do get an opportunity to stay with us again please let me know so that I can ensure you have a memorable stay for all the right reasons. Kind Regards, Andrew Wallis. Hotel Manager. More 

Brisbane, Australia
1 of 5 stars Reviewed 1 week ago

We stayed in the apartments which unknown to us were separate from the main hotel block. They are basic and unserviced. No tea or coffee or toiletries replacement for example - again not made clear on booking. Laundry is single washer in basement, very old and shared with whole block. Kitchen is very basic with rusty plug in hot plate,... More 

Helpful?
Thank AndyOddlight

Travelers are raving about these Cairns hotels

London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This isn't about refunds, upgrades or trying to get anything for free.... Dirty and I desperate need of refurbishing, not fit to rent out. We booked a 6 night stay in the apartment block, I couldn't wait to leave. The pictures say it all...... This was meant to be a holiday of a life time for a family reunion after... More 

Helpful?
Thank becks69
Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

we stayed on 7Aug in room 924 - all excellent (but shower screen could have been a little longer) - and again on 11Aug in room 419- not as good, we were early as we had to drop another couple at airport at 12 noon - decided to see if room was ready but no, so went off and had... More 

Helpful?
Thank pamjohnstone
Andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear pamjohnstone, Thank you for your comments following on from your recent stay. My apologies for the frustrations experienced at check-in - please be assured that this is not typical of the experience we are aiming for. I will certainly take this opportunity to discuss your feedback with the Front Desk team as we look at ways on which we... More 

Cairns, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked my stay online but due to changed circumstances I had to ring the hotel and vary my booking. This was dealt with over the phone and a confirmation was emailed to me. I arrived in the late afternoon and checked in. I ignored the email I received the previous day to check in early because the hotel wished... More 

Helpful?
1 Thank MikeCP49
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed here for one night. Nice big room, an extremely comfortable bed and amazing view over Cairns. The hotel is a short walk along the esplanade to bars, restaurants and markets. The pool area is lovely with loungers and planting. The guests staying at the hotel were a mix, from older touring groups to families, to... More 

Helpful?
Thank Sophie L
Vestal, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Australia from upstate New York. We stayed 4 nights in the Hotel a week on Mike Balls Live aboard, SCUBA diving the Great Barrier Reef then another night at the Hotel. Both rooms were excellent. We stand in a mountain view room and an Ocean view room. The beds were comfortable and the rooms... More 

Helpful?
1 Thank Bobthefish2
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights after 4 weeks of camping. Check-in was simple and the staff were very friendly. Our room was lovely and comfortable. We heard no noise from our room. Short walk to the Esplanade for dinner. Free car parking and wi-fi was great. Would return!!

Helpful?
Thank Megals88
Townsville, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The location is good and is within walking distance to the town centre. However, rooms are dated and in need of an update. Room service meals are extremely poor. Food was of poor quality and not as described in the menu.

Helpful?
Thank andrewfisher2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $110 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#14 Luxury Hotel in Cairns
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