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Rydges Esplanade Resort Cairns

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Rydges Esplanade Resort Cairns
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963 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for two nights. The pool area is lovely and the staff were very friendly and accomodating but his hotel certainly wasn't what we expected. It was outdated and didn't have an outside chair or table on the balcony to enjoy the sea view. They supplied two cups and saucers and a spoon but it would of been... More 

Helpful?
Thank Kiwis12345
Greater Melbourne, Australia
Level Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very pleased with our choice here. Lots of options in Cairns and this hotel met our expectations and then some. The room was clean and comfortable and if the weather had been more obliging it would have had an excellent ocean view. The bathroom was big, clean and the supplied toiletries were good. Everything worked well, plenty of TV stations,... More 

Helpful?
Thank Spit56
Melbourne, Australia
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Missing a bus connection due to a late flight, we made a last minute booking for a night in Cairns at Rydges. We stayed in a double apartment in the North Tower. It was actually too big for the three of us, but that was probably because we booked 40 minutes before we arrived, and was all that was available.... More 

Helpful?
Thank Andrew P
Justin M, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Andrew P, Thank you for your comments from your recent visit. The apartments are certainly generous in size with the higher floors offering amazing views over the Esplanade and sea. Trust the rest of your trip went without a hitch and that you enjoyed your time in Far North Queensland. We hope to get an opportunity to welcome you... More 

Sunshine Coast, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed on the 12th floor. It was so quiet and the beds were just awesome, really comfortable. The room itself was modern and very clean. The bathroom was also very clean and functional. Concierge staff were fabulous and went out of their way to help and help us choose the best tours etc. Reception staff were also very helpful.... More 

Helpful?
Thank SunnyCoaster_70
Justin M, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear SunnyCoaster_70. Thank you for your comments, pleasing to read that the location, facilities and team here all met your needs. We hope to get an opportunity to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. Hotel Manager. More 

Midwest
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful view of the harbor, conveniently located. Laundry facilities on two floors, but only one washer and dryer on each, so if multiple loads are needed, it will be a slow process - perhaps better to go to a laundromat. Pool area pleasant, swim up bar is apparently available at some unknown time. Reception desk staff very friendly.

Helpful?
Thank Aero3926
Justin M, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Aero3926, Thank you for your review and your feedback on the team at reception. We trust you enjoyed your overall time on Cairns. Kind regards, Andrew Wallis Hotel Manager. More 

Adelaide, SA
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed twice this month. Highlights: Free wifi in every room and lobby Comfortable bed Quiet air conditioning; and I was able to turn it off as I enjoy the warm climate. Relaxing pool with bar Walking distance to all the restaurants and shops. Attentive front desk staff. I stayed in both a mountain view room and an ocean view room.... More 

Helpful?
1 Thank RobYoungAust
Justin M, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear RobYoungAust, Thank you for taking the time to share your feedback from both your recent stays with us. Pleasing to read that you were able to enjoy the facilities and that the front desk team were attentive to your needs. We hope to have an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. Hotel... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We stayed in the apartment and we found a Broken dishwasher and shower. lack of room service. The room keys wouldn't Work and we had to keep heading down to Reception to renew them the rooms were not inviting either😕 The only good thing about our stay was the fact the attendants fixed our broken things.

Helpful?
Thank Lagan G
Justin M, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Lagan G, Thank you for your feedback following your recent stay and my apologies for the frustrations that you experienced. It is however pleasing to read that the team responded to your concerns and that the issues were rectified. I trust that you enjoyed your overall time in Cairns. Kind regards, Andrew Wallis. Hotel Manager. More 

Travelers are raving about these Cairns hotels

Queensland, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

All the hotel staff were so pleasant! Free wifi was good. They didn't mind printing and faxing pages for us as we were in the middle of a house contract. The hotel rooms were lovely and we got a nice ocean view.

Helpful?
Thank Samantha K
Justin M, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Samantha K, Thank you for taking the time to share your feedback. All the best with your house contract and we hope to have an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. Hotel Manager. More 

Mackay, Australia
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location on the Esplanade away from the main city centre and tourist spots. Not priced like the usual Cairn's rip offs. Excellent reception and concierge staff. Was most impressed when reception staff advised two young girls they could not get free wi fi login details without their parents being present. Room on the 10th floor which was away from... More 

Helpful?
Thank mildew1949
Andrew W, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear mildew1949, Thank you for your wonderful feedback following your recent experience with us. Pleasing to read that you were able to enjoy the facilities on offer and that the service provided by the team made a real difference to our stay. I trust that you will get an opportunity to return in the near future. Kind regards, Andrew Wallis.... More 

Palm Cove, Australia
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was spacious and clean. The outside needs some serious work, paint, pressure hose etc. we were annoyed that our room was not ready till 2.20 even though they said garaunteed after 2! Found the fire and ice buffet really expensive for what you get. Steaks were tiny and desserts were served in plastic throw away wine cups. Really for... More 

Helpful?
Thank TMbeachlover
Questions? Get answers from hotel staff and past guests. Ask a question

311 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $104 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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