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Rydges Esplanade Resort Cairns

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1,045 Reviews from our TripAdvisor Community

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Showing 956: English reviews
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Wyckoff, New Jersey
Reviewed 3 days ago NEW

This is a very good but not luxurious hotel modern hotel. It is just off the sea and no more than a 15 minute walk along the boardwalk into the center of Cairns. Service was very good, as was the breakfast.

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Helpful?
Thank bill19742015
Albany, New York
Reviewed 5 days ago NEW

This is a fine hotel in a pretty good spot if you want to go to the Great Barrier Reef and have access to the waterfront. The rooms were average, but clean and had everything we needed. The breakfast buffet was fine.

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Helpful?
Thank lesroccario
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear lesroccario, Thank you for comments and it was pleasing to read that the stay met your expectations. We trust that you enjoyed our overall time in Cairns and hope to see you again in the future. Kind regards, Andrew Wallis. General Manager.

Cairns, Australia, South Pacific
Reviewed 5 days ago NEW

I highly recommend this WONDERFUL hotel to anybody .. especially with children .. as i recently stayed a weekend with three of my children and one having Down Syndrome and is in remission from Leukemia i thought it may be just too difficult .. however we all thoroughly enjoyed ourselves .. and i was nicely relaxed considering all !! .....

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2Thank LOVEnPEACEnHAPPINESS
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear LUVAGOODTATT, Thank you for such a wonderful review and your personal recommendation. The team here will be pleased to read that they were able to make a difference, and that your family were able to relax and have an enjoyable break. We wish you all the best as you deal with the remission process and hope that we will...

Canterbury, United Kingdom
Reviewed 6 days ago NEWvia mobile

A very pleasant hotel. A little tired in places, but good and clean. A comfortable 3.5 star. Opposite the non swimming beach. A very good location. Staff very helpful and friendly. Overall very pleased.

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Helpful?
Thank Chris V
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Chris V, Thank you for your recent feedback, it was pleasing to read that you enjoyed your time with us. The team here will certainly appreciate your comments and I hope that we get an opportunity to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. General Manager.

Reviewed 1 week ago

Our room was great the only issue with hotel was we booked for 4 people, 2 adults and 2 children the room only catered for 2 people with cups. We did find an empty beer bottle under the bed also a piece of chewing gum so cleaning could be improved. Location of hotel is good close to restaurants and bars.

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Helpful?
Thank Karen S
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Karen S, Thank you for your comments and your personal recommendation. I trust that you enjoyed your overall time in Cairns and we hope to get an opportunity to welcome you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Sydney, Australia
Reviewed 1 week ago via mobile

I bought a dress while our stay at the Rydges esplanade cairns and put the shopping bag with the dress in our room. A day later i realised the bag was missing from the room. I am sure the housekeeping staff has pinched the bag. We confirmed via CCTV the bag was taken to the room. I took the matter...

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Helpful?
Thank Amrit S
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Amrit S, Thank you for your review. It was disappointing to read that despite every effort made to find the dress, the interviewing of the staff that cleaned your room, the subsequent apology and compensation offered that we still fell short of your expectations in terms of customer service. I understand your frustrations but as we discussed at the...

Reviewed 2 weeks ago via mobile

We booked online the morning we stayed as we required last minute accommodation and was blown away with how easy and painless check in was with great service and loved our room upgrade! Food was amazing! Definitely will stay here again on our next visit!

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Helpful?
Thank Sarah L
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Sarah L, Thank you for your wonderful comments and personal recommendation. We trust that you enjoyed your overall time in Cairns and hope for an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General Manager.

Perth, Australia
Reviewed 2 weeks ago via mobile

We have just stayed 8 days in a 2 bedroom apartment at Rydges Esplanade. The 2 bedroom apartment was great and very spacious (We had 4 adults and a baby). There are 2 bedrooms, a large kitchen, family dining area, laundry and 2 balconies. Great views over the below pools and esplanade. There are 3 pools, a spa and a...

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Helpful?
Thank 19nat89
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear 19nat89, Thank you for your recent review. It was pleasing to read the team here were able to make a difference to your stay and that the apartment met your expectations. We also appreciate your personal recommendation and hope that we get an opportunity to look after you on your next visit. Kind regards, Andrew Wallis. General Manager.

Darwin, Australia
Reviewed 2 weeks ago via mobile

Travelling off peak is perfect you get real value for money with no crowds. Check in easy and efficient we booked a Seaview room and was no disappointed with our view from the 11th floor. Well appointed spacious room with a comfortable bed facing the ocean. Bathroom good size with nice toiletries and a bathrobe. Small balcony and my only...

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Helpful?
Thank mareebali1967
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear mareebali1967, Thank you for your wonderful review. It was pleasing to read that you enjoyed your time with us and we hope for an opportunity to welcome you back in the near future. Kind regards, Andrew Wallis. General Manager.

Reviewed 2 weeks ago via mobile

My wife and I arrived late on a wet Friday night after a late flight from Brisbane. The welcome at Rydges Esplanade Cairns was warm and welcoming. We were efficiently checked in and our room allocated. As it was so late we both retired to bed so did not have a good check of the Room. On waking the following...

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Helpful?
Thank Neil J
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Neil J, Thank you for taking the time to review your recent stay with us. It is through such detailed feedback that we can focus on where we can make the necessary enhancements to improve on the overall guest experience. We trust that you enjoyed your overall time in Cairns and we hope for an opportunity to welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range: $99 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travelers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travelers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else!”
 of 5 bubbles barlo55barlo, Jan 19, 2017 | Read review
“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, Jan 1, 2017 | Read review
“Higher floors for best views.”
 of 5 bubbles barbarad2882, Dec 31, 2016 | Read review
“Ask for a room with ocean views”
  • Enjoying a nice cup of tea with a beautiful view
 of 5 bubbles mikkiconnell, Dec 28, 2016 | Read review
“Get a room away from the pool area.”
 of 5 bubbles themets2016, Dec 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question